Indian Gourmet

Review summary

1. S

   Steve

   London6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   OMG - this was my first visit back for over a year, what an absolute pleasure. Not only did Raj and his fantastic team greet me by name but they even remembered my favouite dish !! This was an important night as one of my oldest school friends had a very serious brain bleed just before Christmas and this was part of his rehabilitation. It couldn't have been better, the food as usual was outstanding, the service exemplary and the greeting and attention warm and genuine. Suffice it to say Raj has gained another fan as my mate was so impressed he will be visiting with his family next time he visits London. If you haven't discovered this gem then you are truely missing out - one bit of advice be sure to book as the chances of an empty table are slim to none - that's how good Indian Gourmet is. Hope to see you a bit sooner than a year next time !!
   

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2. C

   Cara

   London1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing time at Indian gourmet for dinner. The food was delicious and the service was great! Thank you so much! :)
   

   Indian GourmetResponded on March 5, 2025

   Hello Cara, many thanks for this amazing feedback ! lovely to know that you and your group had a really enjoyable evening with us. We look forward to seeing you soon again. Have a lovely evening !
   

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3. L

   Lee

   London2 reviews

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and great service. Would definitely recommend
   

   Indian GourmetResponded on February 28, 2025

   Hello Lee, We are pleased that you had a great dinner experience with us . We are equally pleased that the service was great and the wine was a hit. Thank you for this fantastic review . Have a great weekend and we hope to see you soon again.
   

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4. M

   Monique

   London2 reviews

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fresh herbs and spices add authenticity to the delicious meals.
   

   Indian GourmetResponded on February 28, 2025

   Hello Monique, It is our pleasure to know that you had a fantastic lunch with us and found the meal we serve fresh and authentic. Appreciate your positive review, thank you. Have a lovely weekend and we hope to see you soon again.
   

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5. D

   Dionne

   London10 reviews

   5.0

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, staff were really attentive. Good experience. Thank you.
   

   Indian GourmetResponded on February 28, 2025

   Hello Dionne, Thank you for this lovely review. We are delighted you and your friends had an excellent dinner experience with us. We hope to see you soon again.
   

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6. I

   Irene

   London1 review

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, pleasant atmosphere and efficient service.
   

   Indian GourmetResponded on February 28, 2025

   Hello Irene, Thank you for the compliments , we really appreciate it. Delighted that you enjoyed your dinner with us and it met your expectations. We look forward to welcoming you back again tonight for you reservation.
   

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7. I

   Ian

   London69 reviews

   2.0

   Dined on January 31, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   I was looking forward to seeing two friends that I hadn't met for a while, so we chatted and didn't give our order. Then a member of staff (male, mature East Asian heritage) approached us and told us we needed to hurry up with our order because they needed the table back. I asked why they didn't tell me this pretty important fact when we arrived. He said "We don't have to". I said: "What time are you kicking us out?" and raised my voice as I thought he was shouting too. I made a comment about his behaviour being really poor customer service, but he didn't back down, didn't apologise and left. I have no idea who this Customer Experience Hatchet Man was. He didn't introduce himself and spoke aggressively, disrupting our dining experience for several minutes. It was a seriously WTF moment and totally unnecessary as me and my friends left at about 8.15, before our 8.30 curfew/Kicking Out Time. The food? Yeah, it was pretty good, but from my point of view, it was ruined by this unwarranted intervention. Honestly, Indian Gourmet. Get your act together. If you were aiming for a really poor customer experience. Good job, you succeeded with cherries on the top.
   

   Indian GourmetResponded on February 28, 2025

   Ian, On a busy evening you took one hour to order, your reservation is for 2 hours. Had you read the terms and conditions before you arrived, the pretty important fact that you mentioned you would have known on your own, there would be no need for us to ask you to look at the menu. After all it is for your comfortable dining experience so that it is not a rushed one. It is very difficult for a small business to deal with customers like you who have zero understanding and no empathy. This sums up our explanation.
   

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8. M

   Mei

   London1 review

   5.0

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant service and food, cocktails and drinks were great!
   

   Indian GourmetResponded on February 28, 2025

   Hello Mei, thank you for the lovely review, pleased to know you had a great dining experience with us and loved the cocktails and drink. We look forward to welcoming you back soon.
   

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9. SW

   StephenW

   London2 reviews

   5.0

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Never disappoints. Food and service consistently very good.
   

   Indian GourmetResponded on February 28, 2025

   Hello Stephen, thank you for the brilliant review and staying loyal to Indian Gourmet for your curry cravings. Always a pleasure to welcome you , we look forward to welcoming you soon again. Enjoy the rest of your week.
   

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10. D

    Darren

    Hertfordshire4 reviews

    5.0

    Dined on January 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The front of the restaurant is quite deceptive - a narrow front, nothing special on Borough High Street, but inside is a different ball game. Relaxed and stylish. Super friendly welcome, excellent service, wonderful food. We came on a work trip for 8 people and was an excellent evening- thank you!
    

    Indian GourmetResponded on February 28, 2025

    Many thanks Darren for this wonderful feedback, we appreciate it. Thrilled to know that you liked the ambience and the meal we serve paired with our hospitality. Enjoy the rest of your week and we hope to see you soon again.
    

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