Inamo - Soho

Review summary

1. A

   Aliaa

   London

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   I made a booking for 15 people. While the staff were accommodating and arranged a great seating layout for us, we were disappointed in the service and food. The ordering system crashed twice (you have to order your food on a touchscreen, which in itself was very annoying to use), and when it did crash twice and we asked to order through a waiter, we were told that was not possible. When we were finally able to order, most of the food arrived before any of the drinks. It is standard to serve the guests their drinks first. In addition, I ordered a dish (the edamame) through a waiter, as I wanted it without any sauce, which you could not do through the touchscreen menu. This was never served to me and seemed to be forgotten. My colleague sat across me, ordered a vegan dish, as she herself is vegan. The dish came with prawns in it. This is unacceptable - especially as when they served it to her, they said it was the veggie version of the dish. Our waiter did swap it over for her of course, but I still believe this is not a mistake that you can be making as an established restaurant. I will say, I am appreciative of the fact that the staff allowed us to stay longer than our booking had initially allowed for, and that they were all very kind. The food was also served VERY quickly, which was great as we were very hungry! The atmosphere of this restaurant is loud, so if you are looking for a calmer, more private dining experience, this is perhaps not the place. If you are looking to be entertained and you have children, this place is great: you can play games on the touchscreen tables. I hope this review is helpful - I just wanted to give my honest feedback.
   

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2. K

   Karam

   London

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great food with best hospitality....Thank you Inamo Team for making our experience amazing.....
   

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3. D

   Daniel

   London

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This was a lovely place to have an evening meal - the service was prompt and we have access to good food all night and reasonably priced. A good evening.
   

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4. S

   Saku

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was very attentive and polite. Food was tasty and it was quick
   

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5. K

   Karam

   London

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service from our server Would highly recommend the food, it was excellent!
   

   Inamo - SohoResponded 3 days ago

   Thanks for your review. Please do visit again soon. Warmest wishes, inamo team
   

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6. L

   Lata

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was nice experience and we definitely recommend
   

   Inamo - SohoResponded 3 days ago

   Thanks for your review. Please do visit again soon. Warmest wishes, inamo team
   

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7. J

   Johanna

   London

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   The food was good, but very expensive for what it was and the surroundings. Very disappointed with the ambiance and setting of the restaurant felt like you were in a dingy arcade. Expected much nicer environment and ambience for the price you were expected to pay. Also an extortionate service charge of 18.5% added to the bill!! Much prefer the setting of the old venue, much more fitting to the price you are paying. Won’t be going there again or recommending it.
   

   Inamo - SohoResponded 3 days ago

   Thank you for your review, Sorry to hear you were disappointed on this visit. If you would like to write to our reservations team to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in the future. Warmest wishes, inamo team
   

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8. s

   somi

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Imamo Soho gave us the best experience. Very attentive server and always accommodated for any requests. All round made our experience amazing and would happily come back on account of the service he gave us.
   

   Inamo - SohoResponded 3 days ago

   Thanks for your review. Please do visit again soon. Warmest wishes, inamo team
   

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9. l

   lalit

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place and the service was amazing . Definitely a 5 stars restaurant and I'll come back again
   

   Inamo - SohoResponded 3 days ago

   Thanks for your review. Please do visit again soon. Warmest wishes, inamo team
   

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10. S

    Selina

    London

    17 reviews

    2.0

    17 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    Food was poor and expensive for quality (we had a la csrte and kids menu). Restaurant dingy.
    

    Inamo - SohoResponded 3 days ago

    Thank you for your review, Sorry to hear you were disappointed on this visit. If you would like to write to our reservations team to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in the future. Warmest wishes, inamo team
    

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