Humuhumunukunukuāpuaʻa

Review summary

1. OT

   OpenTable Diner

   Denver

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   We are not staying at the hotel and just wanted a nice dinner and almost left when we pulled up and security told us valet would be $65. On the OpenTable reservation valet is free. We opted to park at the shops at Wailea and walk 10 minutes back to the hotel entrance. When we got in the massive resort there was no indication of where the restaurant was located. We finally asked the front desk attendant and they said go down the elevator and ‘walk all the way to the left’. After another 10 minutes we finally made it to the restaurant and the hostess asked if we needed our parking valiated. Apparently wouldn’t have had to pay the $65 for valet, would have been nice to know earlier. We were seated promptly and our server was great, he was very attentive and friendly. The other staff was a little abrasive and unrefined. The server/food runner who brought our dishes out for both courses essentially slammed/plopped the plates on the table and not to the correct seats. The support staff/busser was attentive but a little pushy and he crumbed the table with a wet towel after our 2 course. The food itself left something to be desired for the price point. We ordered the ube brioche (probably my favorite dish), the wedge salad (decent, but the dressing was watery), ahi ceviche (the fish was not butchered well and I was left to cut up a long piece myself), scallops (very average and overpriced at $48 for 2 scallops), macadamia nut prawns (fine but the sauce was very sweet) and finally the brussel sprouts (fine but the onions were also very sweet and not enough bacon to balance it). All and all the service was ok and the food was definitely not worth the price.
   

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2. A

   Achim

   Munich

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, excellent service, excellent Ambience, but as well very pricy
   

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3. c

   cheryl

   VIP

   San Francisco

   38 reviews

   5.0

   38 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good and unique restaurant. Waiter was super attentive and friendly. Food was excellent but a bit pricey. Overall a great experience
   

   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Thank you for joining us. It's an honor to know our unique atmosphere and fresh culinary offerings showcase the authentic experience we cater to each patron. It was our pleasure to serve you, and we hope to welcome you back on your next visit to Wailea.
   

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4. D

   Dayvia

   Las Vegas

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, service and views. Tasting menu was amazing. Drinks were very pricy. Overall a great experience!
   

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   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Dear Dayvia, Thank you for sharing your review with us. We're pleased you enjoyed our delicious culinary offerings and remarkable service and that you could take in the stunning views during your visit. It was a pleasure having you here, and we hope to welcome you back for another splendid dining experience in the future.
   

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5. D

   Doreen

   Hawaii

   5 reviews

   2.0

   5 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Unique & lovely ambiance. Service not impressive & food overall disappointing ~ shrimp over breaded but sauce was very tasty ~ marlin way overdone. Salad was good. We’re here for 8 days & not excited to return.
   

   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Dear Doreen, Although we're pleased that you appreciated our unique ambiance, we apologize for any disappointment during your time with us. Rest assured, we will share your comments with our team to ensure we are going above and beyond for our diners and that we are providing exceptional culinary offerings going forward. It was a pleasure having you here, and we hope you'll consider giving us another chance to change your perceptions in the future.
   

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6. C

   Charles

   VIP

   Minneapolis

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Excellent dinner - service was a little unimpressive for a Waldorf Astoria property. Support staff was amazing- server didn’t want to be there.
   

   HumuhumunukunukuāpuaʻaResponded 3 days ago

   Dear Charles, Thank you for dining with us, and for highlighting our flavorful culinary offerings. Also, we have noted your comments regarding parts of our service, and we will work to ensure we are consistently providing only the best experiences possible. It was a pleasure having you join us, and we look forward to welcoming you back to Grand Wailea in the future for an experience that exceeds all of your expectations.
   

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7. S

   Steffani

   VIP

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Ken was great and recommended wine my husband really enjoyed. Mahalo!
   

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   HumuhumunukunukuāpuaʻaResponded 3 days ago

   Dear Steffani, It was an honor having you dine with us, and we appreciate your kind words regarding Ken's incredible hospitality. We cannot wait to share your feedback with him, and it would be a pleasure to welcome you back anytime to Grand Wailea for another experience that surpasses all of your expectations.
   

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8. L

   Lisa

   VIP

   Palm Springs

   13 reviews

   5.0

   13 reviews

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience ! Food was excellent, staff amazing and the view was spectacular
   

   HumuhumunukunukuāpuaʻaResponded 4 days ago

   Dear Lisa, We're pleased you were able to join us and that you had such an enjoyable dining experience. It's terrific that you appreciated the fresh culinary offerings on our menu and our wonderful ocean views. Thank you for your review, and we hope you'll consider returning very soon.
   

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9. M

   Michael

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steak was absolutely amazing. Most tables have good views.
   

   HumuhumunukunukuāpuaʻaResponded 4 days ago

   Dear Michael, We appreciate you taking the time to share your kind words regarding your recent dining experience with us. It's especially wonderful that you had the opportunity to sample the steak on our menu and that you enjoyed the beautiful ocean views. Thank you for your positive review, and we hope you'll consider returning very soon.
   

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10. L

    Lisa

    VIP

    Hawaii

    36 reviews

    5.0

    36 reviews

    Dined on February 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful outside restaurant with amazing views. Specialty drinks were delicious and the main course (seafood) amazing. Service was friendly and very attentive. Will definitely go back!
    

    HumuhumunukunukuāpuaʻaResponded 4 days ago

    Dear Lisa, We're pleased that you enjoyed our stunning views and culinary offerings. It's great that our specialty drinks and attentive service made your time here even better. We look forward to welcoming you back for an even more exceptional dining experience in the future.
    

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