Hotel Frangos

Review summary

1. K

   Kerri

   New Orleans1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   After booking a table for five, accepting that I would be charged $25 pp if we arrived past the grace time of 15 minutes, our party arrived to a lacklustre welcome, no table allocated or set. We were told just pick anywhere you want, just not a certain section where tables WERE allocated. We chose a table that was hurriedly cleaned and set. Food was reasonable, two salmons came out cold and over cooked, burgers were ok. Underwhelming to say the least.
   

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2. R

   Ricky

   Melbourne1 review

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We reserved a table. It wasn’t set when we arrived contrary to it being reasonably quiet. Two meals arrived at the end of everyone eating. Two waiters mocked me in French when I complained (one of the guys on our table is French- idiots). Prawns had tails on it. Clueless staff. Food was average.
   

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3. LG

   LouGF

   Melbourne2 reviews

   1.0

   Dined on March 7, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Pizza was sloppy. Pinot noir we had gave my partner and I instead headaches and stomach pain. At $30 for the pizza, it should have been amazing but it wasn’t good.
   

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4. OT

   OpenTable Diner

   Melbourne1 review

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was ok (tasty) but entrees (order as entrees) came out with the main courses (ordered as main courses)! Unlikely to go again until the place lifts its game.
   

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5. C

   Carly

   Victoria1 review

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic, awesome cocktails great environment and the nicest people
   

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6. N

   Nikki

   Melbourne1 review

   4.0

   Dined on January 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely meal in beautiful surrounds with great service. Will definitely visit again.
   

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7. E

   Elly

   Victoria1 review

   5.0

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was absolutely amazing, the staff are so friendly and kind. We sat the the courtyard and it was absolutely beautiful and so relaxing
   

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8. D

   Deirdre

   Victoria5 reviews

   3.0

   Dined on January 8, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   A great location. Staff were very friendly despite how busy they were. Unfortunately on the day we went there were numerous items on the menu that were unavailable. The food was tasty but a little overpriced for what you got. Coffee was great. The staff made the visit worthwhile.
   

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9. E

   Elyce

   Victoria1 review

   1.0

   Dined on January 6, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made a reservation for what we thought was at the hotel not the cafe , we sat down and were told they had run out of over 5 items on the menu , two of which we were wanting to order. We left and didn’t end up ordering.
   

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10. M

    Melissa

    Melbourne2 reviews

    1.0

    Dined on January 3, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    We have been here many times over the years and watched it evolve. It is now QR code ordering, no interaction with anyone, the food took 40 minutes for 4 meals and they really were just awful. I ordered calamari with a side salad and it was honestly inedible. We were so disappointed as this place used to fantastic. Sorry for the bad review.
    

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