Hestia Rooftop

Review summary

1. B

   Bonnie

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful enjoyed a meal with family, and did the experience which was wonderful. Beautiful view and everyone should experience this spot
   

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   Hestia RooftopResponded 1 day ago

   Thanks for visiting us at Hestia Rooftop! We're thrilled to hear that you and your family had a wonderful time and that you enjoyed your meal. It's fantastic to know that you appreciated the beautiful view as well. Your kind words mean a lot to us and we're grateful for your high ratings. We look forward to welcoming you back soon!
   

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2. J

   John

   Greater Boston

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Toni was a phenomenal server. Food was excellent. Love the atmosphere and energy at night. I would definitely increase the number heat lamps outside.
   

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3. L

   Lisa

   Charlotte

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I went to Hestia on a Saturday night. It’s on the 16th floor and when you walk in the mood is set. Think upscale and classy. The decor is nice, excellent ambiance and dress to impress. The food was amazing. We had the ribeye fried rice, salmon, short rib potstickers, truffle Mac, waygu experience and every single food item was a 10. The drinks were nice but standard, nothing extra special here. The only reason I didn’t give 5 stars is because the service was ok but we definitely felt rushed by our server. This was our first time there and when we inquired about specialty recommendations he ran thru the whole menu quickly and left; didn’t really explain anything. Other than that, we had an amazing experience and would come back again. Reservations are absolutely recommended because this place gets busy.
   

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   Hestia RooftopResponded 1 day ago

   Hey, Thank you for your feedback. We're thrilled to hear you enjoyed our food and found the atmosphere at Hestia Rooftop to your liking. We're also glad you found our service satisfactory, but understand that it might not have met your expectations. We appreciate your input and will definitely take it into consideration as we continuously strive to improve our customer experience. We look forward to welcoming you back soon. Best, The Management Team
   

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4. T

   Tim

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   There was one rude bartender and she shouldn’t be hard to miss because she doesn’t hide it. Otherwise this place was awesome.
   

   Hestia RooftopResponded 1 day ago

   Hi TimB, Thank you for your high ratings and kind words. We're thrilled to hear that you enjoyed your experience at Hestia Rooftop. We're sorry to hear about the one-off issue with our bartender. We aim to provide the best service and your feedback helps us improve. We hope to welcome you back soon. Best, The Management Team
   

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5. M

   Michael

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mackenzie was a gem! Knew the menu and was very kind and helpful. Great food, great service, great ambiance.
   

   Hestia RooftopResponded 1 day ago

   Thanks for the review! We're thrilled to hear that you had a wonderful time dining with us at Hestia Rooftop. It's great to know that our team was able to assist you with your menu choices and that you enjoyed our food and service. We strive to provide a great atmosphere and it's wonderful to hear that you appreciated it. We look forward to welcoming you back soon!
   

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6. K

   Kevin

   Charlotte

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food with better ambience. I would definitely
   

   Hestia RooftopResponded on December 1, 2024

   Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had an exceptional experience at Hestia Rooftop. We look forward to welcoming you back soon for another fantastic experience!
   

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7. T

   Tim

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here, 5 stars all the way around for us. Don’t understand the bad reviews about portion and price. It’s an upscale restaurant that serves, amongst other things, sushi. If you want a lot of sushi for cheap, there are plenty of places to choose from. But if you’ve seriously looked at Hestia’s menu, you’d know what you’re in for and shouldn’t act surprised or disappointed. We sat at the sushi bar, all the sushi chefs said hello and were friendly. We didn’t have huge appetites, so we shared two small plates, the hamachi crudo and seared scallop. Both were excellent, and the yuzu jelly with the hamachi was very good. Just a touch sweeter than I think it should have been but appropriately sour and refreshing. We split two rolls, the Tsurai with spicy tuna and the golden scallop. The Tsurai didn’t blow us away but was very good. Not as spicy as expected. The golden scallop was delicious. Savory, briny and sweet with lots of different textures. It’s a very large roll, and we felt it was priced fairly. The craftsmanship of both rolls was excellent and the sushi rice is expertly made. I also had nigiri, one piece each of sake toro and tuna toro. Very fresh, and the tuna was especially buttery. The individual slices of each fish were ample and cut appropriately, and the amount of rice with each was just enough. Yes, there is usually a small bit wasabi smeared on the rice before the fish is placed on top. This is normal, which is why they don’t advertise it like I’ve seen some commenters complain about. You’re stepping into a business specializing in creating things in specific ways, and in return you are getting an authentic preparation. If you want it done your way, I’m sure there’s a BK nearby. The ambiance was fine, music was a bit loud but it didn’t ruin any experience and wasn’t distracting. Our server was prompt and friendly, and other staff cleared away empty dishes rapidly. Management (I assume) checked on us during our meal. 5 stars, will return!
   

   Hestia RooftopResponded on December 1, 2024

   Hi Tim - Thank you so much for taking the time to leave such a thoughtful and glowing review. Our sushi team is dedicated to sourcing only the freshest ingredients and staying true to authentic flavors, so it means a great deal to us that you recognized this in your experience. Every member of our team takes immense pride in their craft, from the meticulous preparation to the final presentation, and we're thrilled that you felt that passion in every bite. Your kind words truly motivate us to keep doing what we love, and we can't wait to welcome you back for another memorable meal soon!
   

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8. P

   Philip

   Las Vegas

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were outstanding from the warm welcome of the hostess stand , servers and back waiter’s everything was exceptional.
   

   Hestia RooftopResponded on December 1, 2024

   Hello Philip! Thank you so much for you wonderful review! We are thrilled to hear you had an amazing experience with us! We will be sure to share your kind words about your server with him. We look forward to seeing you again soon and welcome to Charlotte!
   

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9. T

   Thelma

   Charlotte

   1 review

   3.0

   1 review

   Dined on November 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Nice rooftop. Expensive for the quality and amount of food.
   

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10. T

    Tyron

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff was very attentive. Kelly P was our server. She was excellent from start to finish.
    

    Hestia RooftopResponded on November 25, 2024

    Thank you so much for the 5 star review and the nice words about Kelly! We will be sure to share this with her and we look forward to seeing you again soon!
    

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