Havana Bar & Grill

Review summary

1. E

   Ellen

   VIP

   Houston

   19 reviews

   3.0

   19 reviews

   Dined on December 2, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   The food was good but the service was very slow and the waiter was not very attentive. We heard the server from the table behind us telling the customers about the specials but our waiter never mentioned them. The waiter kept going to the corner of the room and getting in his phone. We would have to get his attention when we needed something.
   

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2. M

   Margaret

   Greater Boston

   24 reviews

   5.0

   24 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food and good service and atmosphere. Decent price as well.
   

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3. I

   Israel

   New York City

   49 reviews

   4.0

   49 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice place with a great ocean view. Service was slightly slow but otherwise good, server polite and knowledgeable. Shared empandillos Carne appetizer. Very tasty well fried not greasy. Large portion was 3 two would have been plenty. Shares the grouper filet with seafood for a main. Well cooked seafood with a tasty sauce. Sides of rice and beans, and steamed yucca rounded out the meal. Staying at Condado Vanderbilt so a very short walk
   

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4. M

   Maggie

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service eas very good. Marcelo was very attentive, a very good waiter.
   

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5. OT

   OpenTable Diner

   Orange County

   1 review

   5.0

   1 review

   Dined on September 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely place! Great food and service! AMAZING view.
   

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6. E

   Enrique

   New York City

   5 reviews

   1.0

   5 reviews

   Dined on August 10, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Not dog friendly. FOR A CLEARLY IDENTIFIED service dog. The host flat out rejected us at the door and after insisting the manager came in and ‘made an exception’ because they don’t accept animals. Once in we asked to be sited away from the AC, no chance, we were all freezing and they said ‘that’s how it is here in PR’. The food was food truck quality, tasty but NO WAY near the price they charge for it. They forgot our drinks and we had to remind them constantly. NO WAY GOING BACK EVER !
   

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7. J

   Jon

   Las Vegas

   2 reviews

   1.0

   2 reviews

   Dined on August 5, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Would not honor our reservation made online. What really stunk was that this was a "go back" during our vacation because we had a very good meal there previously.
   

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8. TG

   TheGuy

   Greater Boston

   9 reviews

   5.0

   9 reviews

   Dined on July 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful hidden gem in Condado. The food did not disappoint and our waiter, Austin was superb! Definitely make reservations for the ocean view seating, and order a cocktail! We went twice during our visit!
   

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9. MR

   MelbaR

   Caribbean

   4 reviews

   1.0

   4 reviews

   Dined on June 23, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   Poor experience since we arrived. Location of the table was not what we requested to celebrate anniversary and my husband birthday. My reservation was at 6:15 and I arrived at 6:19 and they already gave the table and placed us in one where the waitress was always moving. The food was not as on my last visit either. The Mofongo was salty and on the dry side. It was such a disappointment because I have been many times before and never had any problems. On my previous visit I met the owner and he was very polite so I really suggest that be careful with employees that don’t go above and beyond to give a good impression to customers so they want to come back.
   

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10. OT

    OpenTable Diner

    Louisville

    2 reviews

    3.0

    2 reviews

    Dined on June 16, 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 4

    It took over an hour to get our food and when we finally did they served my daughter raw chicken. It was literally raw inside the breading. Thank goodness she realized it after only one bite. They made her another order but by the time she got her food the rest of us were done eating. They then charged me for it. A friend of mine that table brought it up that they. Should haven’t charged me and the waitress got really snappy and said “we she still got her food.” I paid for it but I should not have been charged. How do you serve raw chicken to a customer? Gross. Will not ever be back.
    

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