Hav & Mar

Review summary

1. A

   Abby

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went for New Year's Eve. It was such a nice vibe--all different kinds of people, some dressed up, some not, just everyone being themselves. Drinks, bread basket, hamachi ceviche, pasta and snapper were all amazing. The only thing we didn't love were the scallops. The food overall was creative and the service was great--friendly and helpful. We thought it was very reasonably priced for what we got, and we will go back!
   

   Hav & MarResponded today

   Hi Abby, Thank you so much for your kind words and for choosing Hav & Mar for your New Year's Eve celebration! We're thrilled you enjoyed our relaxed and welcoming atmosphere and appreciated the diverse crowd. We're delighted you loved many aspects of your visit; however, we sincerely apologize if the scallops didn't meet your expectations. We always strive to provide the best possible dining experience for all our guests, and we appreciate you sharing your honest feedback. We look forward to welcoming you back to Hav & Mar soon! Best wishes, The Hav & Mar Team
   

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2. a

   alex

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Will go again for a special occasion. La la la la la.
   

   Hav & MarResponded 1 day ago

   Thanks, Alex! We are glad you enjoyed your Hav & Mar visit and look forward to celebrating with you in 2025. Cheers!
   

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3. C

   Comora

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Alexander was amazing. He knew the menu through and through and made excellent suggestions.
   

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4. J

   John

   New York City

   330 reviews

   5.0

   330 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Wonderfully creative food, mixing Sweden and Ethopia (Swediopia) and other influences. Beautifully prepared fish. Everything was delicious. The black mermaids and mermen decorating the spacious room add to the exotic atmosphere. Service was a little irregular (on a not overly crowded evening) but friendly. Really worth a visit.
   

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5. w

   william

   VIP

   New York City

   194 reviews

   5.0

   194 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food that’s both inventive (combination of Swedish and Ethiopian influences) and delicious.
   

   Hav & MarResponded 3 days ago

   Dear William, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our inventive menu with Ethiopian and Swedish influences. We always strive to provide delicious food and excellent service, so we're glad to know we hit the mark during your visit. We appreciate your feedback and look forward to welcoming you back to Hav & Mar the next time you are in Chelsea. Cheers!
   

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6. D

   Desi

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waiters recommendations were phonomenal. Everyone enjoyed starter and meals. The food and drinks were well balanced, unquestionably delicious!! Nice Christmas eve dinner.
   

   Hav & MarResponded 3 days ago

   Hey Desi, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our recommendations and meals, as well as the balance of food and drinks. It's always a pleasure to know that we've provided a delicious dining experience for our guests. It's also great that you chose Hav & Mar for your Christmas Eve dinner. We hope to see you again soon for another wonderful dining experience. Best regards, The Hav & Mar Team
   

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7. A

   Aprile

   VIP

   Washington DC

   82 reviews

   3.0

   82 reviews

   Dined on December 23, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I initially thought my meal was delish. The tuna tar, the black bass yummy, the coconut rice also good. The problem was the greens. We asked our server and he said they will serve us greens with no pork. Well that was not the case. I have not eaten pork in over 30 years. I have been so sick with a headache and then some. If you don’t eat pork don’t get the greens. Disappointed!!
   

   Hav & MarResponded 3 days ago

   Dear Aprile, We are truly sorry to hear about your experience and apologize for the discomfort you’ve been feeling. We take dietary preferences seriously and are disappointed that the greens were not prepared as you requested. Your satisfaction is our top priority, and we are thankful you brought this information to our attention. We hope you’re feeling better and would love the opportunity to host you again. Warmly, The Hav & Mar Team
   

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8. S

   Sarah

   New York City

   1 review

   3.0

   1 review

   Dined on December 22, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Bad service - just not enough attention paid to us - even didn’t refill water quickly and didn’t clean up our table promptly.
   

   Hav & MarResponded on December 23, 2024

   Dear Sarah, We thank you for being our guest and for sharing your feedback. We aim to impress every guest with our cuisine and service, but it’s evident that we fell short this time. We appreciate your comments and apologize for not delivering the incredible experience we had hoped for. We understand that second chances are a gift, and we sincerely hope that you will consider giving us another opportunity to provide a more consistent and enjoyable experience. Warm regards, The Hav & Mar Team
   

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9. J

   Jill

   VIP

   New York City

   40 reviews

   2.0

   40 reviews

   Dined on December 22, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   I have been to this restaurant before and it was great. This time, the service was unpolished and awful, the kitchen screwed up on delivering one of four main courses, the fish was overcooked and once they brought out the missing entree, it was mediocre. Ver disappointing, I know this restaurant can do better, but i can't think of going back right now. Even worse, we were celebrating a special occasion.
   

   Hav & MarResponded on December 23, 2024

   Dear Jill, Thank you for being our loyal guest. We appreciate your honest feedback and sincerely apologize for your disappointing experience. We wanted your visit to be memorable with delicious flavors, excellent service, and a fantastic atmosphere, and we let you down. We are deeply sorry this happened while you celebrated a special occasion; we know how important that is. Your comments are taken seriously and will help us correct our missteps in the future. Please know that we reached out to you privately and hope to hear from you soon. We hope you will give us another chance and allow us to show you our best. With regrets, The Hav & Mar Team
   

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10. S

    Sara

    VIP

    New York City

    59 reviews

    4.0

    59 reviews

    Dined on December 21, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    Great food; solid drinks. Portions on the delicate side, but most flavors worked well. Service was oddly paced. A promised delivery of jam/butter for our bread plate never arrived.
    

    Hav & MarResponded on December 22, 2024

    Dear Sara, Thank you for sharing your thoughtful feedback. We're so glad you enjoyed the flavors of our dishes and the quality of our drinks, though we hear your note about the portion sizes and pacing of service. We apologize for the missed jam and butter for your bread plate; that's not the standard of care we aim to provide. We appreciate your understanding, and we hope to have the opportunity to welcome you back and provide a flawless dining experience next time! Warmly, The Hav & Mar Team
    

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