Harry’s Victoria

Review summary

1. C

   Chris

   London

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Wonderful venue lovey staff and food great ambiance
   

   Is this helpful?

   Report
2. s

   simon

   London

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location, Food and atmosphere. Highly recommend !
   

   Is this helpful?

   Report
3. A

   Ana

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. The restaurant is beautiful! The music was a little beat loud.
   

   Is this helpful?

   Report
4. J

   Jeff

   Nashville

   1 review

   vip
   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Super nice. We enjoy the Harry’s on James Street and were excited to see Harry’s come to Victoria. The restaurant is beautiful. The food and service were outstanding. There is a bit of a forced vibe with the music turned up loud. And the bar is huge. It will definitely accommodate larger crowds but does not have the intimacy of the James Street location. Overall excellent.
   

   Is this helpful?

   Report
5. F

   Fareeda

   London

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Harry's is a nice venue, a good vibe with good food. However, the service was poor, we arrived at 7 pm and had to wait 15/20 minutes to be seated. We also had to wait 45 mins for our drinks, starter arrived before the drinks....and then we were either sped up or ignored. I think it's still a nice place to eat, but maybe when it's off peak time of year.
   

   Harry’s VictoriaResponded 3 days ago

   Thank you for sharing your experience with us. Your feedback is incredibly valuable, and we’ll be addressing this with our team to ensure that future visits are smooth and enjoyable, no matter the time of year. We hope you’ll consider giving us another chance to provide the exceptional service you deserve. Thank you again for your feedback, and we look forward to welcoming you back soon!
   

   Is this helpful?

   Report
6. A

   Adriana

   London

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a very Nice experiencie. The service was kind and atencious. The food was amasing! I recomend!
   

   Harry’s VictoriaResponded 4 days ago

   Thank you for the kind words. Looking forward to your next visit.
   

   Is this helpful?

   Report
7. E

   Emer

   London

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food and great service. Close to public transport. Will come again
   

   Harry’s VictoriaResponded 4 days ago

   Thank you and very much looking forward to your next visit.
   

   Is this helpful?

   Report
8. M

   Martin

   London

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   Initial entrance was encouraging, stylish interior, atmospheric and decent service. Then it all went downhill : There weee two of us but only one odour drinks arrived. We had to flag down three members of staff before eventually my friends drink was delivered. Our starter arrived and was disappointing, though the instant we finished the main course arrived, no 5 minute break to digest the cardboard calamari. Once we’d finished the ok but very fatty steak, the empty main course plates were left on our table because the staff had dematerialised. No one to be seen, we were totally neglected. After 20 minutes I had to wave a menu at someone managerial to kick start our pudding order. My calamari starter was one of the worst dishes - beautifully presented in a tall dish but tough as cardboard to eat and hard in texture, could barely get a fork into any of it without it falling onto the table. Steak main course was ok but there was so much fat in it even the steak knife I was given was barely capable of cutting through it. Almost a quarter of the dish I had to leave as it was pure fat. Pudding fared much better - the sorbet was delicious but probably came out of a tub to make life easy ? Just guessing. Two women sat next to us and started to play inane moronic videos on their phones, loudly on speakerphone for us to (not) enjoy. There really should be a restaurant policy for NO speakerphone use in public. I for one couldn’t wait to get out and when we did, there was nowhere in the enormously empty lobby to put anything down while we donned our coats, Inhad to balance my parcel on top of the small maitre d desk - and the two members of staff couldn’t even be bothered to speak to us or open the heavy door to help us leave. Maybe they knew I was going to write this review 😎 Would I go back or recommend ? Sorry Harry, NO way. Chucs is around the corner and offers way better value for much less than the £195 we were robbed of. Oh and the service there is awesome.
   

   Harry’s VictoriaResponded 4 days ago

   I'm sorry to hear that you had a disappointing experience. We always strive to provide the best service, and your feedback is valuable to us. The details you shared have been addressed and the team is hoping that you would give us a second chance, if so, please reach out to us and will make sure your experience will match you expectations. Kind regards, the Harry`s Victoria team.
   

   Is this helpful?

   Report
9. J

   Janice

   London

   61 reviews

   vip
   2.0

   61 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Disappointing. The food was ok but a bit cold probably because the service was slow. Usually the food & service are very good but not today. Especially disappointing as we had a guest. They did not charge us for the dessert as we had such a long wait for it.
   

   Harry’s VictoriaResponded 4 days ago

   Thank you for sharing your feedback. We sincerely apologize for the disappointment during your visit, especially when hosting a guest. We value your loyalty and appreciate you bringing this to our attention. Your comments will help us address these issues with the team to ensure we maintain the quality you’ve come to expect from us. We look forward to have the opportunity to provide a much better experience next time. Warm regards, the Harry`s Victoria team.
   

   Is this helpful?

   Report
10. M

    Medha

    London

    5 reviews

    3.0

    5 reviews

    Dined on December 8, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Food was good but service was poor and inattentive.
    

    Harry’s VictoriaResponded 4 days ago

    Thank you for your feedback. Attentive and excellent service is something we take pride in, and we regret that we fell short during your visit. Your comments will be shared with our team to ensure we improve. We hope you'll give us another chance to provide the experience you deserve. Warm regards, the Harry`s Victoria team
    

    Is this helpful?

    Report