Harry's Marylebone

Review summary

1. A

   Aroob

   London

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Food was okay but service wasn’t the best and the location is lovely
   

   Is this helpful?

2. B

   Berke

   Los Angeles

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 4

   This is my 5th visit and every time we are exposed to the grumpy and cursed attitude of the man at the welcome desk. He is always rude and always creates problems. He is rude to people before they even enter the restaurant and disregards their pleasure.
   

   Is this helpful?

3. A

   Antonio

   Essex

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible Experience – Unprofessional and Amateurish! I had one of the worst dining experiences at this restaurant. I ordered a bottle of wine, and after waiting 25 minutes, a staff member finally came over—only to tell me it was out of stock. Why did it take so long to figure that out? We received our menus and specifically asked to wait 10 minutes before getting our food so we could enjoy our lunch at a relaxed pace. However, the pasta arrived just one minute later—completely ignoring our request. Then came the biggest disaster: my black truffle risotto arrived ice cold. I sent it back, expecting a fresh, properly heated dish. Instead, it returned one minute later, now covered in parsley—which was NOT listed as an ingredient on the menu. When I asked the manager, Melissa, why my dish was covered in parsley, she insisted it was in the menu description. Well, guess what? It wasn’t! As an Italian who has lived in the UK for 20 years, I know what proper service and food should look like. Lying to customers and making excuses is the height of unprofessionalism. If you can’t own up to your mistakes, you don’t belong in the hospitality industry. Avoid this place unless you enjoy being treated like an afterthought.
   

   Is this helpful?

4. s

   shivraj

   London

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The main manager was great, he moved our table when we asked and was very attentive. We were asked if we were Muslim and we’re not, but the way it was asked seemed offensive if I was a Muslim and therefore I do believe staff do require training. Apart from the manager, staff were not attentive which was disappointing otherwise I would have given 5 stars
   

   Harry's MaryleboneResponded 6 days ago

   Dear Shivraj, We feel sorry to hear the question from our manager made you feel that way. I am sure that was coming out of respect for every culture, and to give him an understanding on how he could take care of you at the highest standards. Although we will make sure that in the future our staff will address such matter in a more professional way. Hope to have you back soon. All the best, Harry's Marylebone!
   

   Is this helpful?

5. RH

   RHM1

   London

   4 reviews

   4.0

   4 reviews

   Dined on February 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great waiter, really good food we had a great table by the window, and thoroughly enjoyed our time there.
   

   Harry's MaryleboneResponded 6 days ago

   Dear RHM1, We are glad to hear you have thoroughly enjoyed your experience at Harry's and we hope to have the chance of welcoming you back for a 5 star experience this time. All the best, Harry's Marylebone!
   

   Is this helpful?

6. S

   Stephanie

   London

   3 reviews

   5.0

   3 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always. Lovely little complimentary dessert for our birthday boy
   

   Is this helpful?

7. H

   HOWARD

   Los Angeles

   32 reviews

   5.0

   32 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This lively restaurant offers a brilliant and diverse Italian menu of delicious food. The seafood is spectacular. Service was outstanding from greeting throughout the meal. We will return!
   

   Is this helpful?

8. M

   Michael

   London

   17 reviews

   5.0

   17 reviews

   Dined on January 29, 2025

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Nice place - super busy so service was a little slow but great food and location and good value.
   

   Is this helpful?

9. N

   Noor

   London

   4 reviews

   3.0

   4 reviews

   Dined on January 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Waitress was very rude and didnt know the menue well . Pasta was bland and overall small portion
   

   Is this helpful?

10. M

    Manar

    London

    2 reviews

    5.0

    2 reviews

    Dined on January 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was amazing, I would recommend it to everyone, and of course, I would visit it again.
    

    • 

    Is this helpful?