Grapefruit Basil – Tommy Bahama Miramonte Indian Wells

Review summary

1. R

   Richard

   Tahoe3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had the Thai salad and tacos all great. Service was great it was a rainy day so it was not optimal ambience but it was still nice.
   

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2. A

   Alan VIP

   Chicago290 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very nice meal! The olives were heated, and were different and delicious. The poke was more like tuna carpaccio, but was also delicious. The Myers lemon pie was great, and was big enough to share!
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 2 days ago

   Hi Alan, Thank you for sharing your feedback. Your compliments on the delicious food and overall experience are greatly appreciated. We look forward to the next opportunity to have you as our guest. Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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3. D

   Darlene VIP

   Phoenix27 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time at Grapefruit Basil. Our friends had recommended it, and we were not disappointed. I had the Scallops Carbonara which were excellent! We’ll be back!
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 2 days ago

   Hi Darlene, We are thrilled that your first dining experience with us was 5-star! Your wonderful feedback on the experience and especially the Scallops Carbonara is truly valued. It was wonderful to have you as our guests. We look forward to serving you again soon! Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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4. T

   Teresa VIP

   Seattle2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing short rib dinner with best sides. Highly recommend it!!!
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 3 days ago

   Hi Teresa, Thank you for your recent dining experience at Grapefruit Basil. Your wonderful feedback about the amazing short rib dinner is truly valued. It was our pleasure to serve you and we look forward to serving you again soon. Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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5. B

   Betty

   Vancouver2 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   They did not acknowledge the birthday girl It was mentioned on the reservation
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 3 days ago

   Hi Betty, Thank you for taking time to share this review. While it is wonderful to know that you enjoyed your dining experience, we truly regret not acknowledging the special reason for your visit. Please know that we are honored when guests choose to celebrate a special occasion with us and we will work to ensure that similar mistakes do not happen in the future. We hope you'll consider giving us another chance to provide you with the special recognition that you are celebrating! Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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6. K

   Kim

   Seattle5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Sat outside listening to live guitar music. Surrounded by white lights, propane heater, sipping my hot water and sharing the poke, Caesar salad and halibut with a friend being expertly and kindly taken care of by Josie. Just a wonderful relaxed evening with great service all around. We’ll be back!
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 3 days ago

   Hi Kim, Thank you for your recent dining experience at Grapefruit Basil. Your wonderful feedback about the live music, outdoor setting and expert service by Josie is truly valued! It was our pleasure to serve you and we look forward to welcoming you back again soon. Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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7. OT

   OpenTable Diner

   Omaha1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We chose this restaurant because we had read about its outdoor ambiance. We wanted a romantic setting and since it was a little cool we decided to dine indoors. Everything we ordered was superb! My husband said it was by far his favorite meal. The server was great and overall we were very satisfied guests.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 3 days ago

   Hi Anonymous, Thank you for your recent dining experience at Grapefruit Basil. Your wonderful feedback about the food and your server means the world to us! It was our pleasure to serve you and we look forward to welcoming you back again soon. Best regards, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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8. S

   Shane

   Orlando2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Grapefruit Basil has potential, but the experience is inconsistent. The food quality varies - dishes can be flavorful but often lack seasoning, heat, or key ingredients. Service is unpredictable, ranging from welcoming to disorganized, with long waits even when the restaurant isn’t busy. At times, getting basic attention, like a coffee refill or the check, is a struggle. Despite its beautiful atmosphere, especially at night, the restaurant needs stronger leadership and consistency to truly match its setting and provide a reliable, enjoyable dining experience.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 3 days ago

   Hi Shane, Thank you for sharing your feedback. We're truly sorry to hear about the service and consistency issues you encountered, and we understand how frustrating it must have been. This is certainly not the standard we aim to provide. We are working to improve the overall experience and your feedback will be shared with our team for improvement. We are committed to learning from our mistakes and delivering the exceptional experience you rightfully expect and deserve. Sincerely, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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9. OT

   OpenTable Diner VIP

   Orange County15 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Divine! Service, food, space, and aesthetics were perfection! Can’t wait to go back!
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 6 days ago

   Hi Anonymous, Thank you for your wonderful review! Your compliments on the perfect service, food and aesthetics mean the world to us. We can't wait to serve you again. With gratitude, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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10. C

    Carmen VIP

    Vancouver26 reviews

    5.0

    Dined on March 5, 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    Love this place !! Food was just not quite up to par … it was good but not as good as previous times!
    

    Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 7 days ago

    Hi Carmen, Thank you for taking the time to leave this review. Our goal is to provide a high-quality dining experience, and we are truly sorry to hear that wasn't the case this time. Your feedback will be shared with our team for consideration. We hope you can view this as an isolated experience and allow us another opportunity to exceed your expectations in the future. Many thanks, Andrew Roddy General Manager – Restaurants, Bars, and Events
    

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