Grand Concourse

Review summary

1. J

   Jim

   Pittsburgh

   7 reviews

   4.0

   7 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was exceptional - we’ve been doing Sunday brunch during the Christmas season here for 12+ years - this year the food was some of the best it’s been this year - however, the table service was lacking. Our drink orders were taken quickly when we were seated, only coffee and water ordered for the 8 of us - we all filled our plates at the buffet and were completely DONE eating our before the server returned with the coffee, and we finally got the attention of a neighboring server to fill our waters. Server was friendly, and claimed there was a shortage of coffee pitchers so it took longer than usual to get the coffee to us. Regardless, for $46/person at a brunch, coffee and water should have been quick and easy requests - the 18% gratuity added to our party of 8 was ridiculous for a self serve buffet and empty glasses.
   

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2. P

   Poodlemom

   West Virginia

   6 reviews

   4.0

   6 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Grand Concourse is a beautiful venue steeped in history. The view of the river and downtown is amazing. The food is pretty good— probably one of the best brunch buffets I’ve ever had. Love the donut machine !! The music was so loud we couldn’t talk to each other. It finally got turned down when someone complained. The bathrooms were very dissatisfactory They needed a good cleaning and freshening as well as a supply check. If you have a good server and it’s not too crowded, def worth the money.
   

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3. B

   Bill

   Pittsburgh

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   The venue continues to be amazing. The decor, the vibe, the ambiance are exceptional. Our food was fair - small portions for large pricing. Our $26 seafood appetizer came in basically 3 bite sized shells. It was extremely delicious, but for what amounted to about 2 forks-full of food per shell, it was very much not worth it. And, why 3 shells for 2 people? It would be nice, as a shareable appetizer, to have a quantity to share equally. Our main course was nicely prepared and beautifully presented but we the salmon tasted about as good as we could make ourselves at home. Nothing special. The 3 pieces of asparagus was a bit minimal and also prepared as nothing special. The service was subpar. Our empty appetizer plate sat on our table for over 20 minutes as waited a bit too long for our main course to be served. Our server forgot to bring bread, until the main course arrived. She also checked on us when our food was almost gone - a bit late. I also never received a replacement knife after my food arrived, so I had to steal one myself from another table. Minor details, but they add up - especially for a high-end restaurant, so its worth mentioning. Overall, we left a bit disappointed as this was a special occasion (I had put in my reservation that we were celebrating our 9th anniversary, but it was never acknowledged). As beautiful a place as this is, I have reservations about making future reservations.
   

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4. C

   Christine

   Pittsburgh

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress was especially thoughtful and very nice! We love coming to the Grand Concourse!
   

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5. C

   Charles

   Pittsburgh

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Wonderful, beautiful space, but dinner food is not what it used to be and menu needs some updating. Certain plates or items were above average, but most were mediocre. Prices are all well above average. Service was reaching for that special level, but just missed it.
   

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6. B

   Bob

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An outstanding meal, tremendous service, The crab cakes were delicious and our server Jesse was on point all meal and even took pictures for us!!!
   

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7. F

   Faith

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Grand Concourse never disappoints! The service could have been better but our family had a great time :)
   

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8. OT

   OpenTable Diner

   Pittsburgh

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 5

   Took 1 hour 10 minutes to get lunch. When it arrived, it wasn’t hot. Totally disappointed this time, but have had better experiences in the past.
   

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9. P

   Pella

   Pittsburgh

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was delicious. The atmosphere was quiet . The food took very long to come out. The server only checked in with us once . I literally had to stand and wait by my table at the end so she can come by and I can ask for my check although the food was good. This is my second time there and both times the service was not up to par probably will not be returning .
   

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10. M

    Michelle

    New York City

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing service, amazing food, amazing atmosphere. Loved our server…absolutely enhanced our experience. Perfect for our graduation celebration.
    

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