Graffito at Plant Riverside District

Review summary

1. L

   Laura VIP

   Charlotte8 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Hostess was incredibly rude telling people in our party to move and we had a reservation but had no tables except a community table for us. Very disappointing when had a reservation. Mgmnt came over and was very nice and understood saying it was unacceptable. Our waiter was very good as well.
   

   Graffito at Plant Riverside DistrictResponded 2 days ago

   Dear Laura, Thank you so much for taking the time to review your experience at Graffito. Though I am glad you enjoyed your experience overall, I greatly apologize for the unwelcoming arrival. I will surely address this matter with our team. Come back and see us again soon for a top-notch dining experience! Sincerely, Mark Lehman Director of Food & Beverage
   

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2. A

   Alisen

   Coastal Georgia3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dinner. We have been before and we will be back. Thank you! 💗
   

   Graffito at Plant Riverside DistrictResponded 4 days ago

   Dear Alisen, We love hearing patrons say that they would join us again! We strive to be the best restaurant in the area, and our customers help us achieve that goal by sharing their thoughts about our establishment. Please find a reason to visit again soon. Best, Mark Lehman Director of Food & Beverage
   

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3. OT

   OpenTable Diner

   San Francisco4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my husband’s birthday last night. Our server Melissa was fantastic and the host Benny was awesome too ! This is our annual tradition for my husband and he loves it every time! Thank you !!
   

   Graffito at Plant Riverside DistrictResponded 5 days ago

   Dear Anonymous, Thank you for dining with us. We are so glad you enjoyed your meal with us. I will relay your kind words to Melissa and Benny. It was a pleasure to host you, and we would love to see you again soon! Best, Mark Lehman Director of Food & Beverage
   

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4. M

   Michael

   Fayetteville8 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really pleased with the service and food. Reservations honored promptly and respectfully despite how busy they were.
   

   Graffito at Plant Riverside DistrictResponded on March 3, 2025

   Dear Michael, Thank you for your kind review and recommendation! It is excellent to hear that you enjoyed our service and food. Come back and see us soon for another great meal. Best, Mark Lehman Director of Food & Beverage
   

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5. M

   Meredith

   Jacksonville44 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We were seated quickly and server was great. Food was just ok; came out quickly which was nice. The location though was beautiful. We sat outside and it was so picturesque.
   

   Graffito at Plant Riverside DistrictResponded on March 1, 2025

   Dear Meredith, I am so glad to hear that you were pleased with our ambiance and hospitality. Your kind feedback is greatly appreciated and will be shared with our staff. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Mark Lehman Director of Food & Beverage
   

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6. R

   Richard VIP

   Cleveland101 reviews

   3.0

   Dined on February 28, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Average restaurant- pizza ok but nothing unusual. Servers were overwhelmed and had too many tables, so service was slower. Chopped salad too soaked with dressing.
   

   Graffito at Plant Riverside DistrictResponded on March 1, 2025

   Dear Richard, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Sincerely, Mark Lehman Director of Food & Beverage
   

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7. A

   Amanda

   Coastal Georgia2 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Melissa was a great server she was very kind and attentive. The food was great and very fast. The desserts are also super delicious. I have worked in the restaurant industry for 18 years and often struggle to find amazing dining experiences. Graffito was a great girls night spot for my daughter and I.
   

   Graffito at Plant Riverside DistrictResponded on February 26, 2025

   Dear Amanda, Thank you for taking the time to reflect so kindly on your experience and for praising our dedicated associate, Melissa. We're pleased you were so satisfied with the service provided. We look forward to welcoming you back again soon for another great visit. Best, Mark Lehman Director of Food and Beverage
   

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8. E

   Eric

   Orlando3 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While the food was really good what made the experience was the service. I had some sauce splatter on my shirt and had two staff members bring over soda water and napkins within seconds. Beyond that we asked for recommendations on things to do in the area. Our server had some valuable insight and another staff member came out with more information. In both cases the staff went the extra mile to make our experience a good one.
   

   Graffito at Plant Riverside DistrictResponded on February 23, 2025

   Dear Eric, It's wonderful to know that our food and service lived up to your expectations. We strive to create a great experience for our guests, and we're glad we succeeded during your visit. We appreciate your 5-star rating and look forward to serving you again soon! Best, Mark Lehman Director of Food & Beverage
   

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9. C

   Cindy

   Coastal Georgia6 reviews

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There were two couples in our party. We were seated quickly at a very nice table—reservations at 5:45 but the restaurant was already humming with customers. We ordered drinks and appetizers which came swiftly. Several of us ordered pizzas which were amazing! My husband loved the rigatoni and meatballs— spicy with just enough heat. We had several visits from staff to check on our meals and chat about various menu items. Service was top notch. We all enjoyed our time and will definitely return!
   

   Graffito at Plant Riverside DistrictResponded on February 21, 2025

   Dear Cindy, This is exactly what we strive for! It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Mark Lehman Director of Food & Beverage
   

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10. A

    Alexander VIP

    Kansas City31 reviews

    4.0

    Dined on February 17, 2025

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 5

    3rd time here and thought I'd try the pasta and garlic knots. Neither were good.
    

    Graffito at Plant Riverside DistrictResponded on February 18, 2025

    Dear Alexander, Welcome back, and thank you for joining us again. While I am glad to hear that you enjoyed your experience overall, I do apologize that your meal did not exceed your expectations. Your feedback is greatly appreciated and will be addressed with our team. We hope to serve you again soon! Best, Mark Lehman Director of Food & Beverage
    

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