Graffito at Plant Riverside District

Review summary

1. J

   Joe

   VIP

   Coastal Georgia

   152 reviews

   5.0

   152 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding Italian meal highly recommended thank you
   

   Graffito at Plant Riverside DistrictResponded 5 days ago

   Dear Joe, We appreciate your choice to dine with us and your positive feedback. Thank you for sharing the highlights of your experience, and we look forward to serving you again. Best, Mark Lehman Director of Food & Beverage
   

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2. L

   Lynsey

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The lemon ricotta is unbelievable. Pizza was great. The hot honey though was very messy. There were two birthday parties at the same time in the restaurant and it’s very loud and open. One was for kids and the other for adults in the middle of the room.
   

   Graffito at Plant Riverside DistrictResponded 2 days ago

   Dear Lynsey, We are so glad that you enjoyed our food. The lemon ricotta is one of my favorites, so I'm happy you agreed. I'm sorry that our atmosphere was loud on the day of your visit, and I appreciate that feedback. We hope to see you soon for a flawless dining experience. Best, Mark Lehman Director of Food & Beverage
   

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3. A

   Adam

   Coastal Georgia

   6 reviews

   5.0

   6 reviews

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was a bit surprised that the place was very accessible. Not too many people when I started but I am an early bird when it comes to dinner. The place grilled up very quickly. Our waitress was very friendly and suggested some good pizza for us. The meatballs were delicious!!! I will definitely be making a return!!!
   

   Graffito at Plant Riverside DistrictResponded on January 15, 2025

   Dear Adam, Thank you for this review! We are so happy you had a comfortable dining experience and enjoyed the pizza and meatballs. We appreciate your patronage and look forward to serving you again. Best, Mark Lehman Director of Food & Beverage
   

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4. D

   Deja

   Coastal Georgia

   1 review

   2.0

   1 review

   Dined on January 5, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   The service was excellent even though we were late. The only problem was that the door was constantly open, and it was very cold. We were seated next to the door, and my noodles were burnt in my pasta.
   

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   Graffito at Plant Riverside DistrictResponded on January 6, 2025

   Dear Deja, Thank you for choosing us. We appreciate your feedback greatly. Thank you for mentioning the incredible service you received. I am very sorry that the cold air coming in negatively impacted your experience. We would love to host you again soon for a top-notch dining experience all-around. Sincerely, Mark Lehman Director of Food & Beverage
   

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5. C

   Carlos

   VIP

   Miami

   6 reviews

   3.0

   6 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   After making reservations for over a month, we were told that they had a reduced menu for NYE, which was about 25% of the regular menu. When we were getting ready to sit, the hostess came by and switched our menus. My biggest issue was that after we found out that some tables were given access to the full menu. So who decides who gets the full menu and who doesn't? Felt kind of cheated to be honest! Food and service was very good...
   

   Graffito at Plant Riverside DistrictResponded on January 8, 2025

   Dear Carlos, Thank you for choosing to spend your New Year's Eve with us and for sharing your experience. We are thrilled to hear that you enjoyed the food and service. However, we apologize for any confusion or disappointment regarding the menu options. Our goal is to provide a special experience for all our guests, especially on such a festive occasion, and it seems we did not communicate the menu changes effectively. We appreciate your feedback and will use it to improve our service in the future. We hope to welcome you back again under better circumstances. Best, Mark Lehman Director of Food and Beverage
   

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6. D

   Debra

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a reservation on New Year's Eve at Graffito. We were seated promptly. The environment was one of relaxed enjoyment. The restaurant was kid friendly, the table next to ours had two young girls with the family. Everyone in the restaurant seemed happy and well served. Our server was knowledgeable and handled our requests and orders perfectly. The food was delicious. I had the Lobster Pasta. My husband had the Ziti with Sausage. We each had a mixed drink. We were well pleased and do recommend Graffito.
   

   Graffito at Plant Riverside DistrictResponded 7 days ago

   Dear Debra, What a lovely review! It is tremendous to hear that every aspect of your visit was pleasant. We are so glad that our ambiance, service, and food combined for a lovely meal. Your feedback means a ton to us, so we thank you for that! Come back and see us again soon! Best, Mark Lehman Director of Food & Beverage
   

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7. J

   Jose

   VIP

   Austin

   11 reviews

   5.0

   11 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just wanted to share my experience eating out on New Year's Eve 12/31/2024! The food was mostly great – the Funghi pizza was a real winner, and the Caesar salad was packed with flavor. The potato appetizer was also delicious. The lasagna could have used a little longer in the oven, but honestly, it still got the job done! But the real highlight? Our server was absolutely amazing! He was so friendly and helpful, it really made the whole meal special. Definitely recommend this place if you're looking for a good meal and fantastic service.
   

   Graffito at Plant Riverside DistrictResponded on January 3, 2025

   Dear Jose-140016789734, Thank you for choosing to dine with us and we are thrilled that you would definitely recommend Graffito Pizza! It is wonderful to learn that we provided great service and that you enjoyed your meals. We appreciate your kind feedback and hope you will join us again soon. Best, Mark Lehman General Manager
   

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8. c

   carrie

   VIP

   Orlando

   20 reviews

   3.0

   20 reviews

   Dined on December 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Not sure why this restaurant is on open table. To be honest we showed up early and yes it was busy. But Instead of sitting is as soon as a table was open. They took walking ins first. And seated us late. The bussing of the tables was very slow. If they did that faster. The wait would not be so long. They insisted we sit at a table closer to the door where people were standing and literally looking at our food. My mom was in a wheelchair. But we could have sat anywhere. But this explains the wait. The server was great and sweet the food was good. But my first impression was not good lack of customer service. They look rattled and not prepared for the dinner crowd But overall. I liked the food.
   

   Graffito at Plant Riverside DistrictResponded on January 4, 2025

   Dear carrie, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. It is great to hear that you enjoyed your time with us overall. We are happy that our food and hospitality from your server impressed you. I do apologize that you did not feel welcomed upon your arrival. We hope to welcome you back for a 5-star experience. Sincerely, Mark Lehman Director of Food & Beverage
   

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9. O

   Ofelia

   VIP

   Baltimore

   5 reviews

   5.0

   5 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the restaurant and their spin on pizzas. Delicious!
   

   Graffito at Plant Riverside DistrictResponded on January 6, 2025

   Dear Ofelia, This is what we strive for! It is great to know that you had a delicious experience with us. I am ecstatic that you were pleased with our establishment and the pizzas we offer. Do visit again soon! Best, Mark Lehman Director of Food & Beverage
   

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10. A

    Ashley

    New York City

    1 review

    4.0

    1 review

    Dined on December 27, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    There is not much space inside to wait on your table something to keep in mind if the weather is not great, even with a reservation we were waiting for a table to finish and leave, then the table had to be cleared before we could be seated.
    

    Graffito at Plant Riverside DistrictResponded on December 29, 2024

    Dear Ashley, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Best, Mark Lehman Director of Food & Beverage
    

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