Gordon Ramsay Hell's Kitchen - Washington DC

Review summary

1. J

   Josh

   Richmond

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great. Staff was friendly! Portions were probably my only gripe. I ordered the filet which was supposed to be 8 ounces. Looked like like a 6 ounce and the side was a bit weird. Didn’t really make sense and wasn’t very visually appealing. My wife ordered the braised short rib and that looked great, but was a bit on the dry side. For what you are paying and the fact that they automatically add 20% service fee, which is not a tip, I guess I just expected a little more.
   

   Is this helpful?

   Report
2. T

   T

   Baltimore

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Overall, I’m extremely disappointed in my overall experience. This was supposed to be a special occasion in celebration of a birthday, but instead it turned into a terrible experience and we won’t be back. We even had to send an order back to the kitchen because we found hair in our food. The manager didn’t even have the decency to compensate us on the check. My food was overpriced and over cooked - with terrible service to top it off. I wasn’t expecting such poor service at a Gordon Ramsey establishment. Very disappointed and will reach out to the company leadership over our experience.
   

   Is this helpful?

   Report
3. K

   Khristopher

   Washington DC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Started with the octopus.. The presentation was nice but the plate itself wasn’t very clean and appeared to have dried soap and water marks. They should be polished before being used. The dish itself was under temp and over cooked with next to no flavor. My main course was the beef wellington with a lobster tail.. it was cooked nice but a had a few different temps going on at one time. I like my dinner hot.. I personally prefer a little SALT. The service was perfect the experience was great. The food needs a little work but has potential. Wine was nice. I’ll be back.
   

   Is this helpful?

   Report
4. K

   Kellie

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It’s a bit pricey! However, we enjoyed everything we had.
   

   Is this helpful?

   Report
5. K

   Kristina

   VIP

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Michael the waiter was absolutely outstanding. Extremely great service. Food was amazing, especially the meatballs, chicken, bread and pudding. Can’t recommend enough, especially as I was expecting it to be overrated.
   

   Is this helpful?

   Report
6. M

   Michelle

   VIP

   Washington DC

   27 reviews

   5.0

   27 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time and our experience was superb! Every dish arrived piping hot - which is very difficult to do and I really appreciated it. The one flaw - I had one oyster Rockefeller that was quite sandy, otherwise the meal was perfect! Prix Fixe with the wine pairing was amazing. The sauce that came with the Wellington was incredible - very impressive depth of flavor! I’ve never finished a dessert before and I licked the plate of the sticky toffee pudding. Our server was super helpful, energetic, and attentive.i would highly recommend!
   

   Is this helpful?

   Report
7. R

   Randa

   VIP

   Washington DC

   21 reviews

   4.0

   21 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   food was excellent. Don't order a Bloody Mary because they don't have or keep tomato juice on hand. Ambiance was wonderful. Service a little slow.
   

   Is this helpful?

   Report
8. M

   Mary

   Washington DC

   24 reviews

   5.0

   24 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious. We had the braised ribs, lobster risotto, and English Toffee Pudding. The staff were very attentive and even though we arrived earlier than opening they allowed us to wait in the warm restaurant instead of outside. The only complaint is that 20% surcharge that does not include the tip. So we felt we were essentially having to give 40% above the cost of the meal.
   

   Is this helpful?

   Report
9. n

   ngan

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great service and food a must try out whenever you to to the wharf
   

   • 
   • 

   Is this helpful?

   Report
10. C

    Chaminda

    Chicago

    11 reviews

    5.0

    11 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was exceptional and far exceeded what I had expected based on the restaurant's reputation. All staff members that helped us were fantastic, attentive, and provided fast service.
    

    • 
    • 

    Is this helpful?

    Report