Giano Restaurant

Review summary

1. QL

   QLINE

   Tokyo

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the services are all gracefully prepared
   

   Giano RestaurantResponded 4 days ago

   Dear QLINE, Thank you for choosing to stay with us. We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more! Best wishes and kind regards, Grazia Menna Quality Manager
   

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2. S

   Shannon

   New York City

   8 reviews

   3.0

   8 reviews

   Dined on February 23, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Excellent food but inattentive service. We dined on a quiet Sunday night with only a few other guests. I mentioned when making my reservation that we were celebrating our 25th wedding anniversary and it was not acknowledged or celebrated by the restaurant.
   

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   Giano RestaurantResponded 2 days ago

   Dear Shannon, I fully respect your feedback and I thank you for taking time to write it down. Celebrating special moments with our guests is important to us and I apologize that we did not fulfill that expectation during your visit. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Please know that your comments will not go unheard. We hope to see you again. Sincerely yours, Grazia Menna Quality Manager
   

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3. R

   Raoul

   Orlando

   64 reviews

   1.0

   64 reviews

   Dined on February 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Disappointed to have made reservations for brunch as per the information on OpenTable. Only to find out they had stopped serving brunch months ago.
   

   Giano RestaurantResponded 2 days ago

   Dear Raoul, Ifully respect your feedback and I thank you for taking time to write it down. Maintaining clear communication towards our guests through the multiple online channels is important to us and I apologize that we did not fulfill that expectation during your visit. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Please know that your comments will not go unheard. For this reason, let me invite you back to our hotel to give us the chance to surprise you with our delicious brunch. We hope to see you again. Sincerely yours, Grazia Menna Quality Manager
   

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4. W

   Walter

   VIP

   New Orleans

   29 reviews

   4.0

   29 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Great food. I liked the atmosphere. Not a greatvalue, particularly wine, but it is a pri restaurant.
   

   Giano RestaurantResponded 4 days ago

   Dear Walter, Thank you for choosing to stay with us at W Rome! We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more! Best wishes and kind regards, Grazia Menna Quality Manager
   

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5. S

   Simon

   London

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service, and tasty food, however, one of the meals was salty. Would recommend to everyone.
   

   Giano RestaurantResponded 4 days ago

   Dear Simon, Thank you for choosing to stay with us at W Rome! We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more! Best wishes and kind regards, Grazia Menna Quality Manager
   

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6. M

   MILTOS

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food in a nice, cozy place. Service was excellent. Surely will visit again.
   

   Giano RestaurantResponded 4 days ago

   Dear MILTOS, Thank you for choosing to stay with us at W Rome! We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more! Best wishes and kind regards, Grazia Menna Quality Manager
   

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7. P

   Peter

   VIP

   Toronto

   25 reviews

   5.0

   25 reviews

   Dined on February 13, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was a really nice fine - intimate dining areas, fantastic service (pietro) and an interesting menu that was definitely not same old same old
   

   Giano RestaurantResponded 4 days ago

   Dear Peter, Thank you for choosing to stay with us! We are delighted that your visit was a truly memorable experience. Pietro and we all look forward to welcoming you back to surprise you some more! Best wishes and kind regards, Grazia Menna Quality Manager
   

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8. G

   Gui

   New York City

   30 reviews

   5.0

   30 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had dinner there on 7 February. Charming welcome by Eleonora, and great service at the table. Refined cuisine esp. the home made pasta, all the way to the cannoli for dessert. I prefer a quieter atmosphere but the other guests didn’t seem to mind the music. Recommend without reservation!
   

   Giano RestaurantResponded 4 days ago

   Dear Gui, Thank you for choosing to stay with us! We are delighted that your visit was a truly memorable experience. Eleonora and we all look forward to welcoming you back to surprise you some more! Best wishes and kind regards, Grazia Menna Quality Manager
   

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9. C

   Chrysiida

   Rome

   1 review

   5.0

   1 review

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited Giano on my birthday, and the experience was truly special. The service was excellent, and the dinner was aromatic and rich in flavor. As a thoughtful touch, they surprised us with a birthday tart with a candle to celebrate the occasion, which made the evening even more memorable. Additionally, they generously served us an extra plate of tuna tartare, showcasing their hospitality and attention to detail. It was a wonderful dining experience, and we will definitely be returning as soon as we visit Roma.
   

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   Giano RestaurantResponded 4 days ago

   Dear Chrysiida, Thank you for choosing to stay with us! We are delighted that your visit was a truly memorable experience. We all look forward to welcoming you back to surprise you some more! Best wishes and kind regards, Grazia Menna Quality Manager
   

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10. N

    Nicolas

    Cyprus

    1 review

    5.0

    1 review

    Dined on January 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Exceptional service with really great food. Very quiet and warm environment. The peanut chocolate desert is one of the best deserts we ever had. Just consider pasta portions to be small.
    

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