Garrison Oak Steakhouse

Review summary

1. D

   David

   Western KY

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service, host are great as always, waitress was outstanding , the meal was delicious Filet , salads , shrimp cocktails and cheesecake desert !
   

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2. E

   Eduardo

   Orlando

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Waited over 50 mins for our food . The steak was okay . But the others side items you are better off getting at outback or texas roadhouse .. The rolls were also really soggy. But the atmosphere was nice if you want a romantic setting .
   

   Garrison Oak SteakhouseResponded 7 days ago

   Hi, Thank you for taking the time to share your feedback. We're sorry to hear that your food experience didn't meet your expectations. We strive to provide timely service and quality meals to our guests, and we're disappointed to hear that we fell short in this instance. We hope to have the opportunity to serve you again and provide a more positive experience. Best regards, Garrison Oak Steakhouse Management Team
   

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3. B

   Bryan

   Western KY

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   My wife's birthday dinner her fillet was overcooked twice our server was wonderful beautiful restaurant.
   

   Garrison Oak SteakhouseResponded 7 days ago

   Hey, Thank you for choosing Garrison Oak Steakhouse for your wife's birthday dinner. We're thrilled to hear that you and your wife enjoyed your visit. However, we're sorry to hear that there were a few instances where your fillet overcooked. We strive to provide excellent food and service to all our guests, and we apologize for falling short this time. Your feedback is invaluable and we will certainly use it to improve. We hope to have the opportunity to serve you and your family again soon. Best, The Management Team
   

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4. A

   Ann

   Western KY

   1 review

   3.0

   1 review

   Dined on November 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Ordered the Queens cut prime rib. Was sadly disappointed. The meat was so overly crusted with dry rub spices that it was impossible to enjoy. I am a salt lover and even for me, it was way too salty. My dining partner had the Chicken Marsala, and she said it was delicious. I also had a side wedge salad that was one of the best. I am just wondering if somehow the prime rib was mistakenly prepped twice!! Just a big disappointment. Sorry. The restaurant was lovely and our server, sorry, I forgot her name already, but think it began with a D. was a delight and very attentive.
   

   Garrison Oak SteakhouseResponded 7 days ago

   Hey, Thanks for sharing your experience at Garrison Oak Steakhouse. We're glad to hear that you enjoyed our wedge salad and our service. We apologize for the disappointment with the Queens cut prime rib. We strive to prepare our dishes to the best of our abilities, but we clearly missed the mark on this occasion. Your feedback is valuable and will be used to improve our service and food quality. We hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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5. J

   Jermaine

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on November 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   From the moment we arrived the hostess made sure we felt welcomed and j formed on our menu and drink choices. We were please with the level of service and cleanliness. The food was seasoned well and it was a very nice atmosphere. I would definitely dine here again.
   

   Garrison Oak SteakhouseResponded 7 days ago

   Thanks for visiting us at Garrison Oak Steakhouse! We're thrilled to hear that you felt welcomed from the moment you arrived and that you enjoyed our service and atmosphere. It's always our goal to provide a pleasant dining experience for our guests. We're glad you found our food seasoned well and the setting enjoyable. We look forward to welcoming you back soon!
   

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6. D

   Debbie

   Western KY

   4 reviews

   5.0

   4 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 5

   Love thr ambiance of the restaurant. Quality of food was great but a bit skimpy on sides - sides were pricey too. Didn’t like the no substitution policy. Enjoyed it!
   

   Garrison Oak SteakhouseResponded 7 days ago

   Thanks for the feedback, DebbieW! We're thrilled to hear you enjoyed the ambiance at Garrison Oak Steakhouse and found the quality of our food to be great. We appreciate your feedback about our sides and the no substitution policy. We'll definitely take your comments into consideration as we strive to improve our guests' experiences. We hope to see you again soon!
   

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7. OT

   OpenTable Diner

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It is a beautiful restaurant . Beautiful and pleasant staff, we ordered a cocktail salad, prime rib, filet and two sides. Then we ordered the strawberry shortcake and a dessert coffee. Everything was perfect except for desert. The dessert tasted old.
   

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   Garrison Oak SteakhouseResponded 7 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your time at Garrison Oak Steakhouse. It's great to know that our staff and food met your expectations. We apologize for the slight disappointment with the dessert. Your feedback is valuable to us as we strive to improve. We hope to see you again soon for another round of our favorites!
   

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8. P

   Pam

   Acapulco

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy my time at Garrisons. Wonderful prime rib. Great service. Always a very warm welcome from Carlos and the rest of the staff. Great atmosphere!
   

   Garrison Oak SteakhouseResponded on November 2, 2024

   Thanks for the feedback! We're thrilled to hear that you always enjoy your time at Garrison Oak Steakhouse. It's fantastic that you enjoyed our prime rib and found our service to be great. We're glad you enjoyed the atmosphere as well. Your input is valuable to us and we look forward to welcoming you back soon.
   

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9. C

   Candy

   Western KY

   1 review

   4.0

   1 review

   Dined on October 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was very good, and the wine was excellent. Only thing I would say wrong is that our waitress didn't check on us very much.
   

   Garrison Oak SteakhouseResponded on November 2, 2024

   Thanks for the review! We're delighted to hear that you enjoyed our food and wine selection at Garrison Oak Steakhouse. We apologize if you felt that our service didn't meet your expectations. We strive to provide attentive service to all our guests and your feedback helps us improve. We hope to see you again soon!
   

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10. S

    Steven

    Western KY

    1 review

    4.0

    1 review

    Dined on October 26, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    The food needs to be like a combination instead of à la cart. Every item to gain more business needs to be price accordingly to the area. It is in not located in a big city. Food was good flavor.
    

    Garrison Oak SteakhouseResponded on November 2, 2024

    Hey, thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear that our pricing and menu offerings didn't meet your expectations. We understand that our offerings should be tailored to suit the preferences of our guests, and we appreciate your suggestion to make some changes. We hope to have the opportunity to serve you again and improve your overall dining experience. Best, The Management Team
    

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