Garden Grille & Bar - Hilton Garden Inn Philadelphia Center City

Garden Grille & Bar - Hilton Garden Inn Philadelphia Center City reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Megan

   Philadelphia5 reviews

   1.0

   Dined on January 25, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The food was under cooked and tasted of mold, we sent it back. I received a bill for the two drinks we had ordered. We paid the bill and left. I was later informed that the hotel charged my room for the food that we sent back. I never authorized those charges. Lastly the food even though we only had a bite or two before sending it back, made myself and my guest incredibly sick for the rest of the weekend. I will be contacting the health department as we both were unwell. I will also be contacting Hilton management as this was the worst experience ive had to deal with.
   

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2. K

   Kristopher

   New York City1 review

   5.0

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great steak and salad, and very quiet with a great view of the city
   

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3. OT

   OpenTable Diner VIP

   Phoenix21 reviews

   4.0

   Dined on June 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The sea scallops and spinach Parmesan risotto was delicious. The Old Fashioned was mediocre.
   

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4. G

   Grrrrrrrrlf VIP

   Los Angeles256 reviews

   4.0

   Dined on May 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was okay. One person had a hamburger almost cooked to their liking, one had the duck and loved it, and my dish was just okay. Service was attentive.
   

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5. MB

   MelissaB

   New York City2 reviews

   2.0

   Dined on April 21, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Hostess and bartender were yelling OVER me as I was eating at the bar. Bartender was very nice however was not very attentive as he was moderately busy. Did not offer to refill my soda or bother to ask why I didn't eat my meal. When I told him my Caesar salad was made of mostly spinach and the menu didn't state that, he did not apologize or offer a substitute as most restaurants would do. I also overheard the hostess ask a few guests if they were planning on eating because if not they could not have a table (they had laptops in hand), which I thought was extremely rude. Beautiful view so it's too bad!
   

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6. T

   Tyshiva

   Philadelphia10 reviews

   5.0

   Dined on February 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Such an incredible experience. My husband and I loved every bit of it so much.
   

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7. s

   satin6

   Pittsburgh10 reviews

   4.0

   Dined on February 14, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   This is a lovely dining room where several of us went after a meeting. The waitress was superb and noticed us right away. I had made a reservation for four, but we brought 7 people and it was no problem. It would have been very quiet but there was a group of people next to us who were very loud, so we could hardly hear each other. Only one part of the dining room was open and the table were very close together. The salads were good, but to add chicken cost $12. The grilled cheese sandwich came on a hamburger bun! Also they ran out of Philly steak and cheese, which was disappointing to one of us. The mushroom appetizer was very heavy and not so good. The crab meat was only OK. So food is not their strong point.
   

   Garden Grille & Bar - Hilton Garden Inn Philadelphia Center CityResponded on February 19, 2024

   Thank you for sharing your dining experience. I appreciate the positive remarks about our waitress. I apologize for the noise and seating issues you encountered. Your feedback on menu pricing and dish quality is valuable, and we are committed to making improvements. I regret the unavailability of the menu items and assure you we will address this issue. We value your input and hope to provide a better experience on your next visit.
   

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8. L

   Lisi13

   New York City4 reviews

   5.0

   Dined on February 4, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service outstanding, food very good. Ambience very pleasant except for the huge tv screens all over. They reflected off the windows messing up some of the lovely view.
   

   Garden Grille & Bar - Hilton Garden Inn Philadelphia Center CityResponded on February 5, 2024

   Thank you for your valuable feedback. We appreciate your positive comments on our outstanding service and delicious food. We'll certainly take your input about the TV screens into consideration to enhance the overall dining experience. We strive to create a pleasant atmosphere, and your insights are instrumental in our continuous improvement.
   

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9. KW

   KarenW

   Philadelphia1 review

   5.0

   Dined on February 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I enjoyed my food and my service was excellent! My server Deborah was top notch!
   

   Garden Grille & Bar - Hilton Garden Inn Philadelphia Center CityResponded on February 5, 2024

   I'm delighted to hear that you enjoyed both the food and the excellent service at our restaurant. We appreciate your positive feedback and look forward to welcoming you back soon. Thank you for your patronage!
   

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10. GW

    GwenW

    Philadelphia10 reviews

    2.0

    Dined on January 27, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2

    Fine place if you want somewhere to eat while you’re staying there, but not sure why it’s listed on restaurant week. Ive been to hotel restaurants before that have been amazing and full of patrons. The menu looked great so I went on a Friday night. Place was a ghost town and the food could be compared to an elevated apple bees. I was very excited to try their duck mousse, but it tasted like dog food. Everything was extremely underwhelming and was not worth $45 a person. Very disappointed and wish I would’ve checked the reviews before coming.
    

    Garden Grille & Bar - Hilton Garden Inn Philadelphia Center CityResponded on January 31, 2024

    I appreciate your creatively-worded review and the vivid comparison to an "elevated Applebee's." It's always interesting to receive feedback that challenges our culinary team to venture into the realm of dog food taste testing. I'm thrilled that our duck mousse could transport you to such exotic culinary territories. In all seriousness, I genuinely apologize for the letdown you experienced during your visit. Your insights are invaluable, and we will certainly take your feedback into consideration as we strive to elevate our offerings and ensure a more enjoyable dining experience. If you ever decide to grace us with your presence again, I sincerely hope we can surprise you with a culinary journey that exceeds your expectations. Thank you for sharing your thoughts.
    

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