Gale Street Inn

Review summary

1. M

   Michelle

   Chicago6 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great service and food!! I always know it's going to be great!
   

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2. j

   jack VIP

   Chicago38 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Gale St is a solid, if not spectacular restaurant. They specialize in ribs, and again they are good, not great. A little on the dry side, but good flavor and sauce. The prime rib is similar. The cocktails were good and it is a great summer spot to see the lake. The service was extremely slow on this particular night....without the restaurant being crowded at all. If I was going to give is a true number score, it would be 3.8-3.9 out of 5.0. A solid restaurant but not a gem.p
   

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3. B

   Bob VIP

   Chicago26 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Service was ok, but food and drink quality has gone way down. We have been customers for 30 years and this last visit seemed like they are struggling, financially and with a chef. The prime rib was cooked well done, terrible and was NOT a prime rib cut. It was round on top like a football. Maybe the end of a roast of some sort (top or bottom round?). It really was inedible. My $70 ribeye was 1/4 inch thick and no where near 18 ounces. It was like Outback or Dennys. It was also overcooked (I ordered it Medium Rare). The Old Fashioned was not made properly, very bitter, probably the wrong spirit too. Never had a bad experience before and this was truly disappointing. Almost like different owners trying to scrape dollars out of the place.
   

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4. OT

   OpenTable Diner

   Chicago1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service. Ribs were amazing and so was the scallop risotto
   

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5. S

   Sarah VIP

   Chicago15 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We hadn’t been to this location in a while and it was awesome. The restaurant was renovated so really nice setting and ambiance, lively but not noisy, service was fantastic as was the food. Wonderful birthday dinner for my husband and family. Thank you!
   

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6. T

   Tara

   Chicago17 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was excellent. The atmosphere was nice. Had a 6pm reservation and it was quiet when we first got there. Naturally, after 7pm it got more crowded and louder, but still not too bad. The menu was a little limited, but I loved the Rigatoni al vodka. I will definitely return. Thank you.
   

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7. B

   Bill VIP

   Chicago15 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice restaurant with excellent service and good food. I believe it’s an excellent value.
   

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8. E

   Eileen VIP

   Chicago23 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our dinner, dessert & the service was great! We look forward to dining @ Gale St Inn again soon.
   

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9. C

   Chris VIP

   Chicago42 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We e been to Gale Street many times and the food and service has always been amazing.
   

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10. B

    Brett

    Chicago1 review

    1.0

    Dined on February 15, 2025

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 3

    VALENTINES DAY RUINED. We were completely calm the entire night so restaurant likely doesn’t remember or care, but our waitress forgot to put our entree orders in and we waited over an hour before food arrived. She explained there was a “slight hiccup” and then gave a reason that didn’t make sense. But we understood it’s the busiest night of the year and we have hearts. When the food finally did arrive, one of the entrees was wrong. So we waited AGAIN for the correct entree. At this point the restaurant was almost empty. Most upsetting was after waiting m90 mins for food, while everyone around us was taken care of, when the manager came and asked how the meal was and we told him about the wait and the wrong food, instead of offering a complimentary dessert or even saying sorry, he said “I know, come back again and we’ll take better care of you, give us another chance”. I heard Gale Street inn was supposed to be famous but apparently the service standard is left to be desired. We felt like second class citizens. Ive never tipped less than 20% my entire life and for the first time ever gave 15%. We just moved from downtown Chicago and I was hoping this was going to become a regular restaurant that could replace our usual River North steakhouses. But why would we ever give them another chance? To Gale Street Inn, Please do better the next time you ruin a customers special night.
    

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