Four Seasons Hong Kong - Lung King Heen

Review summary

1. OT

   OpenTable Diner

   Hong Kong2 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect. This has already been my 10th time at least trying the good food there. The staff and service were wonderful and they were so thoughtful as well. I tried many Chinese restaurants at different hotels in Hong Kong, this is still the best of all! No wonder, definitely I will plan my next visit very soon!
   

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2. H

   Hugues

   Hong Kong1 review

   5.0

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All the staff were perfect, their advice was top notch and the dishes were all more delicious than the others. Thank you for this excellent experience, we will definitely be back.
   

   Four Seasons Hong Kong - Lung King HeenResponded on January 20, 2025

   Dear Hugues, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen
   

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3. n

   noriaki

   Hawaii1 review

   4.0

   Dined on December 1, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   料理が提供されるまでに時間がかかります。アラカルトで4品で2時間30分でした。改善をお願いいたします。
   

   Four Seasons Hong Kong - Lung King HeenResponded on December 9, 2024

   Dear noriaki, Thank you for taking your time to share your feedback with us. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. Thank you for sharing with us how we could have made your experience more enjoyable. We appreciate your support greatly and we hope to have the opportunity to welcome you back again in the future. Best regards, Jacky Cheung Director of Lung King Heen
   

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4. A

   Arthur

   San Francisco1 review

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for a wonderful dining experience. Thank you for the special anniversary dessert.
   

   Four Seasons Hong Kong - Lung King HeenResponded on December 10, 2024

   Dear Arthur, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen
   

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5. D

   Duncan

   London1 review

   3.0

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I feel Lung King Heen has fallen in quality. The choice of dim sum at lunch is very limited. Dim sum is the lifeblood of Cantonese cuisine. The Shanghai Xialungbao had very little soup inside. The chicken dish we ordered tasted flat and the breast was coarse. They are now resting on their laurels. Time for the chef or Four Seasons to do something about this
   

   Four Seasons Hong Kong - Lung King HeenResponded on February 27, 2025

   Dear Duncan, Thank you for taking your time to share your feedback with us. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. Thank you for sharing with us how we could have made your experience more enjoyable. We appreciate your support greatly and we hope to have the opportunity to welcome you back again in the future. Best regards, Jacky Cheung Director of Lung King Heen
   

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6. C

   Cheolhong

   Hong Kong1 review

   5.0

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful, including taste, atmosphere, and space. I would also like to thank the kind staff, Andy and Yuki (probably). If I ever come back to Hong Kong, I would like to bring someone with me.
   

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   Four Seasons Hong Kong - Lung King HeenResponded on November 16, 2024

   Dear Cheolhong, Thank you for sharing your compliments to Andy and Yuki, as well as the feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! We wish you and your family a Happy Weekend! Best regards, Jacky Cheung Director of Lung King Heen
   

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7. M

   Matthew VIP

   London3 reviews

   5.0

   Dined on October 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was overall of a high standard and the service was impeccable.
   

   Four Seasons Hong Kong - Lung King HeenResponded on October 23, 2024

   Dear Matthew, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen
   

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8. E

   Emily

   London3 reviews

   5.0

   Dined on August 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend LKH for food but especially for the gracious service. Senderson in particular was wonderful - saw I’d punctured my xiao long bao and lost the soup and swiftly replaced the dumpling with an intact one.
   

   Four Seasons Hong Kong - Lung King HeenResponded on September 4, 2024

   Dear Emily, Thank you for sharing your compliments to Senderson and the feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! We wish you and your family a Happy Mid-Autumn Festival! Best regards, Jacky Cheung Director of Lung King Heen
   

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9. OT

   OpenTable Diner

   Hong Kong1 review

   5.0

   Dined on August 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   此次用餐已是五次回訪，一直以來餐廳提供的服務、餐點、環境都是高水準的展現，米其林的名氣真的非浪得虛名，期待再次回訪，品嚐更多美味的的餐點！
   

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   Four Seasons Hong Kong - Lung King HeenResponded on August 19, 2024

   親愛的先生/女士： 謝謝您寶貴的時間和回饋。您正面的評論是對龍景軒團隊的一個認可，亦可鼓舞和激勵所有同事，更有信心去保持服務熱誠，繼續為每位客人創造非凡的用餐體驗。 再次謝謝您選擇龍景軒，我們期望在不久的將來可以再次款待您們。 香港四季酒店龍景軒總監 Jacky Cheung
   

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10. S

    Sharon VIP

    Los Angeles8 reviews

    5.0

    Dined on August 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I enjoyed my experience with the food and hospitality! It is perfect.
    

    Four Seasons Hong Kong - Lung King HeenResponded on August 19, 2024

    Dear Sharon, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen
    

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