Fountain Lounge

Review summary

1. A

   Alex

   New Orleans

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was slow and inattentive. Food was very tasty but over priced. $160 for two salads, two small plates, two glasses of wine and one replacement dessert (10 minutes after ordering the chocolate lava cake we were told they didn't have it and we were some of the first diners for the evening... poor management). We won't be going back when there are so many good options nearby.
   

   Is this helpful?

   Report
2. D

   Debbie

   VIP

   New York City

   100 reviews

   2.0

   100 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Alter many dining expenences at the Fountain Lounge, this is the last. This is not the 1st time service was slow, and yet we tried again. It took a long time to get our drinks order in and almost an hour to get more "dirt" for our dirty martini. Our actual meal came out missing our friend's pasta dish! We were told that they'd get that out to us ASAP, which didn't happen. Cancelled the order, and minutes after that the pasta came out from the kitchen. The waitstaff were all friendly, but there seems to be a lack of communication between service staff and the kitchen. Very disappointing as this could be such a wonderful place to dine all year long.
   

   Is this helpful?

   Report
3. J

   Jeremy

   New Orleans

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was fabulous! The service was slow and painful!
   

   Is this helpful?

   Report
4. A

   Anthony

   New Orleans

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Mondays are fried chicken only! If you don’t like fried chicken, don’t eat here. Btw, the chicken was good.
   

   Is this helpful?

   Report
5. P

   Peg

   Houston

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   A bit disappointing for a Waldorf Hotel experience. Service was very slow. We were seated immediately at the time of our reservation. Our drinks were well made and came from the bar in about 10 minutes. It took 45 minutes to receive our food on fried chicken Monday (when all diners were having the same menu). The chicken was a bit peppery for my liking, but my husband did not mind it. The honey butter biscuits were delicious. Staff were nice but not very attentive.
   

   Is this helpful?

   Report
6. J

   Jennifer

   New Orleans

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Monday advertised online as having live music and full menu but got there to find out that Mondays are actually "Fried Chicken Monday" (...as in that's the only thing available). Also the staff said there's never live music on Mondays. Weird
   

   Is this helpful?

   Report
7. M

   Marguerite

   VIP

   New Orleans

   3 reviews

   5.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great place to start your day in New Orleans!
   

   Is this helpful?

   Report
8. J

   Jennifer

   New Orleans

   1 review

   3.0

   1 review

   Dined on December 11, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We enjoy going for breakfast but very limited menu for dinner. Overpriced for what you get. Not much of a selection. Would be nice to extend appetizers - cheese boards and shareables would be nice to have with drinks.
   

   Is this helpful?

   Report
9. B

   BARBARA OR CHUCK

   Boise

   1 review

   1.0

   1 review

   Dined on December 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   out of 2 items we ordered.. one of which was on the Revillion menu … horrible service
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    New Orleans

    1 review

    1.0

    1 review

    Dined on December 8, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Service was extremely slow from a local's perspective. We ordered a bagel, two avocado toasts (each with a side of bacon) and a croissant. It took 45 minutes to come out after we had to wait 30 minutes to order at all. And the bacon was never produced.
    

    Is this helpful?

    Report