Fogo de Chao - Seattle, WA

Review summary

1. OT

   OpenTable Diner

   Las Vegas2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service was not that great. We started with one server who never returned. Then a second server ended up taking our “order”, then never saw him again. Finally we had a third waiter when we were ready to check out. I consistently ran out of water and needed to keep asking for more of which non of them were our server.m, then I’m expected to tip…. Who am I tipping? I saw three different people. My water was filled by the people taking plates….. I wish I could have tipped them directly instead of our “server”.
   

   Fogo de Chao - Seattle, WAResponded 4 days ago

   We're sorry to hear about your experience with our service. It's concerning to know you had to interact with multiple servers and still faced difficulties. We'd like to address your concerns and work toward providing the five-star experience you deserve. Please reach out via the contact form on our website. Thank you.
   

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2. A

   Amanda VIP

   Portland11 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   This was our first time at the Seattle Fogo. We typically go to Portland, since we live there. I loved the lay out, it was nice and bright. They have less options than Portland but the staff was great!
   

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3. A

   Adrien VIP

   Seattle7 reviews

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Had a reservation but was sat in the bar area. Took 30 mins to get our drinks. There was almost nothing left on the skewers by the time they got to us. Was never served sides. Perhaps it was an off night but I wouldn’t go back. Edit - following their reply I filled out there form four days ago… still no reply.
   

   Fogo de Chao - Seattle, WAResponded on March 3, 2025

   We strive to provide timely and attentive service, Adrien, and it's concerning to hear about your recent experience. Our team would like to address your concerns and ensure a better future visit. Please reach out via our website contact form so we can improve your next experience. Thank you.
   

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4. M

   Mario

   Seattle1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! The guy making the caipirinhas was super friendly !!!
   

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5. C

   Christopher

   Seattle34 reviews

   2.0

   Dined on February 28, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 5

   Service was very slow and it took over 2.5 hours for this experience. Most of the food came out cold and had to keep asking where the rest was. Wait staff was clueless with the food coming out.
   

   Fogo de Chao - Seattle, WAResponded on March 3, 2025

   We regret that your visit didn't meet our expectations for attentive and efficient service. Your feedback about the timing and temperature of your meal is important to us. Please contact us through our website's contact form, as we'd like to address your concerns and enhance your future visits. Thank you.
   

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6. V

   Vanessa

   Miami2 reviews

   4.0

   Dined on February 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our server was really amazing she was super nice and thoughtful. The food was really good, I love the dessert And the ambience was nice we were able to enjoy ourselves, The only thing we didn’t enjoy it was the heater next to us or in the floor, it was to much to hot at the end we just wanted to leave because of it
   

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7. OT

   OpenTable Diner

   Seattle1 review

   3.0

   Dined on February 27, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Everyone at my table except one person ordered the unlimited grilled meat with the buffet. We had no problems at the beginning putting our orders and receiving our food. People bringing various grilled meat never left us hungry. However, afterwards I didn’t even get to order a second drink since we never saw our server again. We wanted to order dessert since it was a birthday celebration. It took us forever to do that and another 45 minutes to get our check. I’d probably not go to this place for a very long time till they fix their service.
   

   Fogo de Chao - Seattle, WAResponded on February 28, 2025

   Thank you for sharing your experience. It's concerning to hear about the delay in service during your visit, especially on such a special occasion. Our team is eager to ensure better service for future visits. Please reach out through our website contact form, so we can address your concerns more personally and explore improvements. Thank you.
   

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8. R

   Rebeca VIP

   Seattle82 reviews

   4.0

   Dined on February 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great new location for this chain. Great salad bar with tons of options, service is also on point. Good for quick and relaxed work day lunches as well.
   

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9. E

   Elizabeth

   Los Angeles21 reviews

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   First time at the Seattle location. I have been to a couple of the ones in Southern California. I don’t know if it just seemed a little bit slower at this location or they seem a bit understaffed, which is unfortunate because they have such great selections of meats. Sometimes I felt like by the time the server got to us. It was the very last part of the big meat skewer. The refills of some of the entrées or for example the Brazilian bread was very slow not sure if it’s because again the need for more staff or the attention and they’re teaching new staff. I am willing to give this place another try. It is a beautiful restaurant and a great place to celebrate an occasion.
   

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   Fogo de Chao - Seattle, WAResponded 2 days ago

   Thank you for sharing your thoughts about your visit to our Seattle location, Elizabeth. We value your feedback and are eager to enhance the experience of our guests. Our team appreciates your willingness to visit us again. Please reach out through our website contact form so we can address your concerns and strive for a better experience. Thank you.
   

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10. D

    David

    Central Coast2 reviews

    4.0

    Dined on February 20, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Our party of four received a warm welcome upon arrival. We were seated quickly and marvelled at the classy atmosphere. Our waitress introduced herself and quickly confirmed our choices for dinner and an expensive bottle of wine. The salad bar was next and we were all pleasantly surprised at the vast array of wonderful choices. Unfortunately, for us, things soon started to unravel a bit. Our waitress returned with our choice of wine and immediately struggled with her attempt to open the bottle. That can happen to servers sometimes, then she broke the cork in half. Not being trained properly for this is bad form for a high-end expensive restaurant. Table service for the Churrasco experience soon started. Some of us had salad bar remains so we requested clean plates before starting the meat carvings. The server was unable to understand this simple request. The waitress was nowhere to be seen, so we were forced to leave our table and obtain clean plates from the salad bar ourselves. Churrasco offerings were perfectly cooked and extremely tasty. When we were full, our waitress still had not emerged to offer any follow up assistance. So we asked another passing staffer to clear the plates away as we continued to enjoy the ambience with our remaining wine. That appeared to be an imposition on her, but she did return to clear our table.  As we left the restaurant, not a single staffer engaged with us to say a simple thank you for dining with us, or we hope you enjoyed your evening. Nothing. We just disappeared into the night.  Growing pains at this newly opened Seattle location are obvious. 
    

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