Fogo de Chao - Oklahoma City

Review summary

1. L

   Lincoln

   Oklahoma City

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Food was EXTREMELY over cooked, dry, and chewy. All of the meats were terrible.
   

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2. B

   Brittany

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience! Our server, Mo was amazing and Dante made our night! They both provided stellar service!
   

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3. B

   Brian

   Oklahoma City

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   I would agree with some of the other reviews about the service not being very good. My wife decided to order off the menu instead of opting for the typical all you can eat meat option. Our waiter could not speak English very well, so we had a hard time explaining that we did not want two of the regular specials. Our waiter ghosted us after taking the initial order. We had to flag down another waitress to get our water glasses filled. We had to continue to reach out to other wait staff when we needed a to go box for my wife’s dinner and get the final check. I don’t expect anything from the restaurant based on the reviews. It is not worth a return trip based on the service level. The food was good, but dealing with service issues did not make me want to go back.
   

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4. T

   Timothy (Trent)

   Oklahoma City

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   We had a hard time even getting waters at the table. The service was very poor. They didn’t bring our sides out until we were done eating for after 30 minutes. The salad bar was sparse and they did not restock it. We went up three times and they didn’t have lettuce for salads. Very disappointed. $275 for four people should bring a better service.
   

   Fogo de Chao - Oklahoma CityResponded 2 days ago

   We regret to hear that your experience did not meet expectations. The challenges with service and the Market Table you mentioned are concerning. Our team would like to address your concerns directly. Please reach out through our website contact form so we can work to improve your next visit. Thank you.
   

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5. R

   Richele

   Richmond

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Let me preface with this is not the first Brazilian style restaurant we have visited. We made reservations for 4 at 4. The restaurant was very busy, no judgement there. Many other patrons that did exactly as we did; went out to dinner on Christmas Day. Once our group was seated it was 15 min before we were greeted by someone for our drink order. We weren’t asked how we would like our meat cooked, and when we did ask for something to be cooked a little more we were not brought the request item cooked to temperature back. Salad bar was constantly out of items and it was an hour before bread was restocked. The individual that was our waitress, in a 2 hour timeframe, stopped at our table twice. Each time we stopped someone passing by that happened to make eye contact to request anything to include drink refills and our bill. The cheese with honey, oh my deliciousness. If you do go, be sure to get that! I asked multiple times for that to be brought to our table after the initial tasting of it. Sad to say it was not brought back. We went with hopes of this being the amazing service and atmosphere we are used to at similar locations. We also went with all intentions of leaving a very large tip knowing that people were working a holiday and were spending time away from their family to provide for others that for whatever reason were eating out. We so wanted to enjoy this establishment but can honestly say we will not be back and we will not be recommending it to others that we know.
   

   Fogo de Chao - Oklahoma CityResponded 3 days ago

   We're truly sorry to hear about your recent experience, especially on a holiday. We aim to provide attentive service and meet requests promptly, so it's concerning that this was not reflected during your visit. Our team would like to address your concerns directly. Please reach out through our website contact form so we can work toward improving your next experience. Thank you.
   

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6. K

   Kimberly

   VIP

   Oklahoma City

   8 reviews

   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We had a 4:00 pm reservation for 6 people on Christmas Day. The last time we dined at Fogo de Chão the seating wasn't as congested. The tables were placed so closely together that it made it nearly impossible for the servers to get between them. Several items were out on the salad bar, including salad dressings. We weren't asked about our preferred temperatures. The meat service moved at a glacial pace, and there were big lulls between service. I overheard someone say that the restaurant booked over 700 people for the day. Unfortunately, overbooking led to slow service and neglect of many patrons.
   

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7. S

   Sandra

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Wonderful experience overall. Service was lacking a bit but the atmosphere and food were fantastic!
   

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8. A

   Angela

   Houston

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The salad bar was excellent. I enjoyed the meats and the side dishes. My favorite was the cheese bread and papaya cream.
   

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9. J

   John

   Oklahoma City

   16 reviews

   4.0

   16 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christmas dinner. Ambiance, service, food all great. Unfortunately selection of meats did not meet what was offered, or if offered, stops were not made at our table.
   

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10. Y

    Yenni

    Las Vegas

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food. Great service. Will be back. Surprisingly great.
    

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