Fogo de Chao - Emeryville, CA

Review summary

1. R

   Reyes

   San Francisco

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   The ambiance was very chill. However, the service was not great. We were seated and asked for drinks, then afterwords we didn’t see our waiter. I had to flag down the hostess two times. Both times she was engrossed in her phone. When I asked for my check she seemed annoyed. The waiters who brought the food, were great!
   

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2. P

   Pedro

   San Francisco

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very bad service. Servers seemed to be upset that we were there.
   

   Fogo de Chao - Emeryville, CAResponded 1 day ago

   We're sorry to hear about your recent experience, Pedro. It’s important to us that our guests feel welcomed and valued during their visits. Our team would like to address your concerns and work toward a more enjoyable experience. Please reach out through our website contact form so we can make it right. Thank you.
   

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3. J

   Judy

   San Francisco

   7 reviews

   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food was very good and the spread of side items was excellent. However, getting service for the table when the card was green was very slow and nobody took time to refill any drinks. You definitely need patience if you eat here. We had to call over a waiter to get a check.
   

   Fogo de Chao - Emeryville, CAResponded 1 day ago

   Thank you for sharing your experience with us, Judy. It's great to hear you enjoyed the food and side items. We're sorry to hear about the slow service and missed opportunities for drink refills during your visit. Our team aims for attentive service and would like to address these concerns. Please reach out via the contact form on our website. Thank you.
   

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4. K

   Kim

   San Francisco

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   My servers were very helpful but I expected the food to be better in flavor
   

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5. D

   Dr. Calvin

   Baton Rouge

   4 reviews

   4.0

   4 reviews

   Dined on February 19, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Enjoyed the food as always. I was disappointed the Emeryville restaurant did not serve lobster bisque. The key lime pie was delicious as always.
   

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6. J

   John

   VIP

   Orange County

   18 reviews

   5.0

   18 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great bar Bites Experience, the food and drinks are of high quality. They seemed short staffed at the bar, and it took a while to get clean plates and bus the dishes that were piling up on our small space. Otherwise, a great quick date night experience.
   

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7. V

   Valentina

   San Francisco

   1 review

   1.0

   1 review

   Dined on February 18, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   We paid for the bufet the people we the meat never went to our table. We ask the server for some ribeye medium and we receive the meat well done. Some meat doesn’t have salt and other where too salty. We literally pay more of what we eat.
   

   Fogo de Chao - Emeryville, CAResponded 4 days ago

   Thank you for sharing your experience with us. We strive to offer consistently high-quality service and cuts, so it's concerning to hear about your recent visit. Our team would like to address your concerns and ensure a better experience in the future. Please reach out through our website's contact form so we can assist further. Thank you.
   

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8. S

   Stefany

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was amazing and food even more! Couldn’t be more pleased with the service.
   

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9. B

   Bianca

   San Francisco

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Overall worse experience ever! Had reservations at 7:45- for 2!!! My table wasn’t ready until 8:50! The service was horrible! We were only asked one time for drinks! We only got 4 rounds of meat ! And only got two servings! Asked for the meat well done they said they don’t do well done ! One beer One cocktail Worse service! $230 tab! Never again!
   

   Fogo de Chao - Emeryville, CAResponded on February 19, 2025

   It's disappointing to hear that your visit didn't meet expectations. Our team strives to provide timely seating and attentive service, so this feedback is concerning. We would like to address your experience further. Please contact us through our website's contact form so we can discuss your concerns. Thank you.
   

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10. M

    Michael

    San Francisco

    1 review

    2.0

    1 review

    Dined on February 15, 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1

    Booked a valentine dinner date for 7:15pm . We arrived early and got told our reservation was not accurate . When I asked for the manager she stated , " well you see a lot of people here wanting to eat , you see it's full . " not a typical response I get from a " manager " . We waited for going two hours with other guest that has been waiting longer before us. First time trying a steak house and couldn't really even try it lol . Rude manager , she needs more patience .
    

    Fogo de Chao - Emeryville, CAResponded on February 19, 2025

    We're sorry to hear about your experience during your Valentine's dinner reservation. We aim to provide respectful and efficient service to all our guests, and it's concerning to hear this wasn't your experience. Please reach out through our website contact form so we can address your concerns and work toward a resolution. Thank you.
    

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