Fogo de Chao - Cypress

Review summary

1. S

   Sharon

   VIP

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The staff were very kind and attentive to our large party. The food is fresh and plentiful and delicious.
   

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2. g

   griffin

   VIP

   Portland

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Never refilled our waters I couldn’t pick out our server from a lineup we never saw him meat quality varied heavily and they have to figure out what is going on at the hostess station having 15 people waiting well past their reservation times will not work then the hostess sat us at a table that was already being used they came back from the salad bar very confused.
   

   Fogo de Chao - CypressResponded 2 days ago

   We're sorry to hear about the challenges you faced during your visit. It's important to us that our guests feel well-cared for, and we regret the experience didn't reflect that. Please reach out via our website contact form so we can address your concerns and ensure a better experience. Thank you.
   

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3. A

   Andrea

   Baton Rouge

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   We felt like we had to beg for service, waitstaff kept ignoring our table so we didn’t get to experience some of the meats
   

   Fogo de Chao - CypressResponded 3 days ago

   We apologize for the disappointing service experience during your visit, Andrea. Timeliness and attentiveness are important to us, and it's concerning to hear you felt overlooked. Our team would like to address this with you. Please reach out through our website contact form so we can work toward a more enjoyable visit. Thank you.
   

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4. R

   RJ

   VIP

   Houston

   75 reviews

   1.0

   75 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 5

   Horrible service experience. Especially , unprofessional behavior by hostess/manager
   

   Fogo de Chao - CypressResponded 3 days ago

   We're sorry to learn about the challenges you faced with our team. We strive for professional and welcoming service, and it's important for us to address your concerns. Please reach out via our website contact form so we can work toward resolving this and providing a better experience. Thank you.
   

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5. A

   Alayna

   Philadelphia

   1 review

   3.0

   1 review

   Dined on January 6, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was excellent! Ambiance was great very modern and luxurious. Only complaint was that my individual server barely ever came to the table.. I had to order through other people- drinks, desert etc which was really disappointing. Also, I requested lamb chops 4 times and waited 30 minutes and still never came— will try again in the future but hopefully with a different server—
   

   Fogo de Chao - CypressResponded on January 7, 2025

   Thank you for sharing your feedback, Alayna. We're glad you enjoyed the food and ambiance but sorry to hear about the service experience you described. Our team aims for attentive service, so we'd like to discuss this further. Please reach out through our website contact form. Thank you.
   

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6. A

   Amber

   Houston

   5 reviews

   5.0

   5 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The servers were very observant! We had a few issues but once addressed, we had a great experience. The managers came and spoke and we had a marvelous time!
   

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7. A

   Anthony

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great service was outstanding will definitely be going again!!
   

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8. M

   Michael

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and the food were both great. Overall a good dining experience.
   

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9. M

   Melissa

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food, great service! One suggestion - add grilled pineapple and it will be a perfect meal. Love the service at this location, not so enthralled with the service at the Westheimer location. Thanks for a wonderful New Year’s Day dinner 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻
   

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10. R

    Ramon

    San Antonio

    1 review

    5.0

    1 review

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good was good, lots of staff available to assist!!
    

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