Fogo de Chao - Scottsdale

Review summary

1. D

   Daniel

   VIP

   Phoenix

   19 reviews

   2.0

   19 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Been going to Fogo in Scottsdale for many year since they opened. It used to be a great dining experience. Unfortunately, so many areas of performance have declined. The meats and the bread are still top notch and very enjoyable. We had to keep flagging down servers. They kept rushing by us without stopping. Even their uniforms are not as nice as they once were. The side dishes were small and not prepared well. The restaurant has become overcrowded with a very loud and casual clientele reminding us those who roll off the Vegas strip for an all you can eat buffet. Our table linen was stained when we sat down. The last several times we have eaten at Fogo, the dining experience didn't live up to expectations nor the price. We used to love going to Fogo. Thinking it might be better to go to steakhouses instead.
   

   Fogo de Chao - ScottsdaleResponded 1 day ago

   We're sorry to hear about your recent experience, Daniel. It's concerning to learn about the challenges you faced with service and ambiance. Our team would like to address these concerns and work toward restoring your positive experiences. Please reach out through our website contact form so we can discuss further. Thank you.
   

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2. V

   Victoria

   Phoenix

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   we made a reservation for 8:30. we were not seated till 8:50. We paid for the full Churrassco experience ($63) and found the food very mediocre, the meat was overall quite fatty and the service was poor. We were like a forgotten table and had to wait a while for any meat servers to attend our table. Overall expensive for very average service and poor food, would not return.
   

   Fogo de Chao - ScottsdaleResponded 1 day ago

   We're sorry to hear about your disappointing experience, Victoria. It sounds like we missed the mark in both service and food quality during your visit. Our team is eager to address your concerns and improve your experience. Please connect with us through our website contact form for further discussion. Thank you.
   

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3. J

   Jennifer

   VIP

   Atlanta

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was a neat experience but too loud and food on the bar had been there a while. Servers were all nice and neat came around often.
   

   Fogo de Chao - ScottsdaleResponded 1 day ago

   We appreciate your feedback, Jennifer. It's great to hear our servers made a positive impression. Your comments on the noise and the freshness of the Market Table are important to us. Our team would like to ensure a more comfortable experience. Please reach out via our website contact form so we can address your concerns. Thank you.
   

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4. M

   Michael

   VIP

   Phoenix

   30 reviews

   3.0

   30 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   I've been to multiple Fogos multiple times. This was the worst experience ever. We have to chase down the servers to bring us meat, and when the did it was either overcooked or very, very rare. Total disappointment.
   

   Fogo de Chao - ScottsdaleResponded 1 day ago

   We're sorry to hear about your recent experience with us, Michael. We strive to provide timely service and perfectly cooked cuts, and it's concerning to hear this wasn't your experience. Please reach out through the contact form on our website so we can discuss your concerns and find a solution. Thank you.
   

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5. M

   Michele

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible evening celebrating my fiancé’s birthday. He had never been to Fogo before, and it was exciting to share this experience with him. He loved every minute of it. His only recommendation was to not eat 24 hours before so you can truly enjoy every single option that comes to the table. If that is the only complaint one has, I would say Fogo de Chow Scottsdale absolutely exceeded all expectations. Thank you again for an incredible evening. We look forward to returning again soon.
   

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6. E

   Eric

   VIP

   Phoenix

   71 reviews

   5.0

   71 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I love this restaurant. Given how food delivery works, service is everything and boy did Eddie deliver. He was so impressive that we asked him what his job was, as he was not our waiter. Eddie was in customer service, and he went out of our way to make sure that our visit was amazing. We liked him so much that we will make sure Eddie is working the next time we make a reservation.
   

   Fogo de Chao - ScottsdaleResponded 1 day ago

   Eric, thank you for your stellar words of praise about our team. We were grateful for the opportunity to ensure your visit with us was exceptional. Thanks!
   

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7. A

   Alfonso

   Phoenix

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   everything was amazing this is by far my favorite place to celebrate with my family and friends.
   

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8. B

   Bill

   Phoenix

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   This was a little disappointing. I am not sure what the issue was but the service and amount of gauchos was less than we expect from Fogo. We had our green for meat sign up for long stretches with no one coming by to offer choices. Told the servers and were met with indifference.
   

   Fogo de Chao - ScottsdaleResponded 6 days ago

   We're sorry to hear that our service didn't meet your expectations during your visit, Bill. Ensuring attentive service is important to us, and it's concerning to hear about your experience with our team. Please reach out via our website's contact form so we can address your concerns. Thank you.
   

   1 person found this helpful

9. U

   Ubaldo rene

   Phoenix

   1 review

   5.0

   1 review

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I’ve been here a couple of times and it’s always a very good experience.
   

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10. H

    Hakki

    NRW

    2 reviews

    2.0

    2 reviews

    Dined on January 19, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    Über 40 Minuten gewartet, bis unser Tisch bereit war. Auf die Getränke haben wir 15-30 Minuten gewartet. Das Fleisch war kalt oder lauwarm. Ich war hier schon 4 Mal. Aber so schlecht war es noch nie.
    

    1 person found this helpful