Fogo de Chao - San Francisco

Review summary

1. J

   JoAnne

   San Francisco

   38 reviews

   vip
   3.0

   38 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Our second time there and we probably won’t be going back. Their buffet was horrible. Cheese and meats were hard and stale. Hardly anything to choose from. Some cold rice and beans on the side and potato salad. It seemed like they were short staffed or short on supplies for dinner service. Drinks took forever and the meats were ok. Some were burnt. For the prices they charge they could do a better job.
   

   Fogo de Chao - San FranciscoResponded today

   Thank you for sharing your feedback with us. We regret that your recent visit did not meet your expectations, particularly concerning our Market Table and overall service. Our team values your input and would like to address your concerns further. Please reach out via our website contact form so we can work toward a resolution. Thank you.
   

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2. O

   Oleksandr

   San Francisco

   1 review

   vip
   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Very meh experience. Several years ago we loved it and now it's very different. We had to wait a long time to get some decent meat. First 5-10 offerings were chicken and pork based, and they offered picanha three times in between. Even when we got strip and ribeye cuts, those were dry and chewy. Surprisingly, most of those cuts came in medium - very little medium-rare pieces. Not impressed at all.
   

   Fogo de Chao - San FranciscoResponded 2 days ago

   We're sorry to hear that your recent experience with us did not live up to your previous visits. Our team is committed to providing quality dining moments, and it's concerning to learn about the challenges you faced with the cuts offered. We invite you to connect with us through our website contact form so we can discuss this further. Thank you.
   

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3. P

   Paul

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The marketplace salad bar is excellent. Variety and freshness are top notch. The meats are a hit or miss. Some are over cooked, not cooked enough, too salty, not seasoned well, or just perfect.
   

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4. J

   Judith

   San Francisco

   31 reviews

   2.0

   31 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   The salad bar is superb! The chicken was very dry. The lamb tasted like mutton and was quite awful, two of the beef dishes were over cooked, filet was quite good. We don’t not recommend at all
   

   Fogo de Chao - San FranciscoResponded 6 days ago

   Judith, we appreciate your comments on the Market Table and are glad you found the filet enjoyable. It's concerning to hear about the other aspects that didn't meet your expectations. Our team is eager to address these concerns. Please reach out through our website contact form. Thank you.
   

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5. E

   Elizabeth

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I went to the restaurant to celebrate our 20th anniversary. The staff made it special. They treated us with a special complimentary dessert.
   

   • 

   Fogo de Chao - San FranciscoResponded on December 1, 2024

   Elizabeth, we very much appreciate your kind words, as we always strive to provide the very best in quality and value. Thank you!
   

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6. S

   Samantha

   Las Vegas

   1 review

   3.0

   1 review

   Dined on November 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Meat quality is not too good, overdone, dry like beef jerky.
   

   Fogo de Chao - San FranciscoResponded on November 26, 2024

   We're sorry to hear that the quality of our cuts didn't meet your expectations, Samantha. We strive to ensure every guest enjoys their meal. Please reach out through the contact form on our website so we can address your concerns and work towards a better experience. Thank you.
   

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7. X

   Xiaoya

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic meat, food bar and service! I will recommend Fogo de Chao to everyone!
   

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8. J

   Joaquim

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good churrasco and service. Salads and sides were very good too.
   

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9. D

   D

   San Francisco

   1 review

   3.0

   1 review

   Dined on November 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Karoline was our server she got us what we wanted, but I understand it was busy and she attended other tables. Milton was always attentive and greeted us as well as Louis and Elijah. I didn’t appreciate the service of one of the meat cutters who was serving the picanha. He had a bad attitude for some reason whenever he came over. We asked for extra cuts or meat and he gave an extra but we wanted more cuts and he walked away. This happened with him three times and then he stopped coming around. He is the server that is bald headed and wears glasses. We come here often but for some reason he seemed like he hated his job or just didn’t want to serve us. We had to wave Milton down and some other server came to serve us the picanha. We noticed that each meat cutter is in charge of a certain cut of meat so we knew the bald guy with the glasses was the only one who brings the picanha. If it wasn’t for his service it wouldn’t have left a bad taste in our mouths. Wouldn’t him cutting extra meat for us help him so he doesn’t have to come back with the meat to the kitchen? It doesn’t make sense.
   

   Fogo de Chao - San FranciscoResponded on November 13, 2024

   Thank you for your feedback about your recent visit. We're sorry that your experience didn't meet expectations regarding service from one of our team members. We take guest satisfaction seriously and would like to address your concerns further. Please contact us through our website's contact form. Thank you.
   

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10. J

    Jessica

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a wonderful experience. I recommend it to all! The food was delicious.
    

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