Fogo de Chao - Portland

Review summary

1. T

   Tiffany

   Portland

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We had a lovely time but were overly impressed with the food. Most of it seemed under seasoned. There was a few cuts of meat that were very good and the drinks we had and cheesecake were amazing. Our server was also top notch and so fun. We did a lot of laughing with him. It made it extra fun! I wish I knew his name. He gave us a free desert. He has some Mr. Miyagi skills. He was top notch among all the others who were very attentive and enjoyable.
   

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2. D

   Deb

   Portland

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We got the full exp. dinner. It was a waste of money for us at least. It’s not what it used to be. The meats were a bit dry & not hot. We should have stuck with our original plan to just do the salad bar. I hardly ate any meat & my son had one piece and didn’t care for the quality. The salad bar on the other hand outshines all as usual. My favorite salad bar. That’s what I’ll stick with. Great atmosphere & above & beyond salad experience!
   

   Fogo de Chao - PortlandResponded 1 day ago

   Thank you, Deb, for sharing your thoughts. We're sorry to hear the full dinner experience didn't meet your expectations, although we're glad the Market Table was a highlight for you. Our team is committed to ensuring every aspect of our service excels. Please reach out through our website contact form, as we'd appreciate the opportunity to learn more and address your concerns. Thank you.
   

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3. J

   Joshua

   Portland

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   I’ve been to Fogo in Portland somewhere near 20-30 times over the years. I’ve been a champion for the business and enticed others to dine there as well. The last two times I have been there have been lackluster at best. Tonight sort of sealed the deal. We came to celebrate my son and I’s birthday. It was his 21st, so it was very special. We had a party of 9 and had reservation days in advance, for 5PM. I feel like our server was very new and this was frustrating. We are in one of the busiest times of the year, on one of the busiest days of the week (Friday) and a large party, why put someone new?? The first thing she did was spill my girlfriend’s soda on her iPhone 16…so that was neat. The entire white table cloth was saturated in ice and soda and she “went to get a towel”. I said, “uhhh, we have to move to a new table, this is going to need to be changed out for new linens”. She felt bad and I felt bad for her. We cleaned the phone off and moved to a new table. I am not sure if the server was just shook after this but the service was bad. It took us forever to get things. I didn’t know that they no longer bring the smaller meat plates and we never got the green/red pucks. So we just ate salad (prob for the best) and watched the Churrascos pass us by. After a while, I asked why we didn’t have the plates or pucks and they informed me they forgot about the pucks and don’t do the plates anymore…ok. I waited to see if they got the message I left on OpenTable about my son’s 21st bday and they did not. So I had to remind them and that sucks. I was hoping for the surprise “happy birthday” from the staff but nah. It was just like any other day. Just like any 21st, we had to order drinks. I asked for one of my absolute favorite drinks ever (coconut one with a coconut rim. I believe it has rum) and they said no, they only had one bartender that knew how to do it and he didn’t have the ingredients to make it…no joke. When my son ordered his, they didn’t ID him.
   

   Fogo de Chao - PortlandResponded 1 day ago

   We're sorry to hear that your recent visit did not meet your expectations, particularly on such a special occasion for you and your son. We understand how important these moments are. We would like to address your concerns, including the service challenges and the missed birthday celebration. Please reach out to us via the contact form on our website so we can discuss this further. Thank you.
   

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4. l

   luis Joel

   Portland

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for dinner and also the service was very good
   

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5. R

   Ricky

   Portland

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very great service and friendly staff happy to serve you. High quality meats all very delicious!
   

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6. M

   Maryna

   Portland

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I've been to this restaurant 4 times now and this time they seated us far away and didn't even bring us meat, we just paid 50 dollars for nothing
   

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7. J

   Jarrelle

   Portland

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Amazing service. Shout out to the attentive Hosting team.
   

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8. J

   Jimmy

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on December 5, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The restaurant was not busy at all to begin with, but I had to request for meat. Servers were just walking around. The meat was flavorful, but I have to request for each and every single cut. An underrated experience for $69 price tax per person and tax
   

   Fogo de Chao - PortlandResponded 4 days ago

   Thank you for sharing your experience, Jimmy. It’s important to us that our team provides attentive service, and we're sorry to hear this did not happen during your visit. We value your feedback and invite you to reach out through our website’s contact form so we can address your concerns. Thank you.
   

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9. M

   Marsha

   Portland

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Had to wait for more than 30 mins from reserved time to be seated. Poor service. Servers takes a long time to get beck with what is needed. Also long wait for food to be served. Servers and skips tables, passes by without checking tables. Meals takes longer this way which is why they are behind seating guest.
   

   Fogo de Chao - PortlandResponded on December 1, 2024

   We're sorry to hear about the delays and service concerns you experienced, Marsha. Our team aims to provide timely seating and attentive service, and it's concerning to know this wasn't the case. We encourage you to contact us through our website so we can address these concerns and work toward a more satisfactory experience. Thank you.
   

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10. A

    Alexia

    Las Vegas

    1 review

    1.0

    1 review

    Dined on November 29, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    The reservation was at 8:30. We did not get seat until 9:15. It was extremely crowded too so waiting at the bar was almost impossible. The drinks were mediocre. The meat was rather cold when served. The servers were pretty nice but seemed extremely busy they would forget to bring our orders. The only good thing was the cheesecake. I would not come back unfortunately.
    

    Fogo de Chao - PortlandResponded on December 1, 2024

    We regret to hear about the challenges during your visit, Alexia, including the wait time and the quality of your meal. We aim to offer attentive service and satisfying dining experiences to all our guests. Please reach out through our website contact form so we can address your concerns and work towards a better experience. Thank you.
    

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