Fogo de Chao - Orlando

Review summary

1. J

   James

   Orlando

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a disappointing experience at this restaurant, and I feel it is essential to share it. The service we encountered was subpar, especially considering the prices charged. After our initial drink orders, the waiter did not return to check on us, which was frustrating. Additionally, we requested a specific type of meat but did not receive it. Even though the restaurant was full and busy, this does not excuse the lack of attention we received compared to other tables. We also noted in our reservation that we were celebrating our son's birthday and requested a candle for his slice of cake, but unfortunately, this request was overlooked. Based on my experience, I would advise potential customers to consider their options carefully before dining at this establishment, as it did not provide the value expected for the price paid.
   

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2. C

   Catherine

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Most of the meat was overcooked and under salted/marinated. The sides were mid and the buffet was lacking options. Service was slow and the manager on duty yelled at a server in front of us. It was our anniversary and it was unfortunate that it did not meet our expectations.
   

   Fogo de Chao - OrlandoResponded today

   We're sorry to hear about your recent visit. Celebrating an anniversary should be special, and it's concerning to learn we didn't meet your expectations. Our team would like the chance to address these concerns and improve your experience. Please reach out via our website contact form for further assistance. Thank you.
   

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3. S

   Shellie

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 1

   We went for a celebration and we were seated next to screaming children at 3 different tables surrounding us. I made multiple notes about the celebration, the celebration was never recognized. We were asked what meat we would like, we asked for lamb chops, it took 35 minutes to get them.
   

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4. M

   Miguel

   VIP

   Miami

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Not a good idea , think over.. The cost benefit are quite bad . Nothing like used to be .. The meat not tasty, not soft, the prices on the clouds !
   

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5. A

   Aline

   Orlando

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was really good worth the price as well. Staff could’ve been more attentive but it is what it is other than that it was good
   

   Fogo de Chao - OrlandoResponded today

   We appreciate your feedback about the food, Aline. It's important to us that our team meets expectations in attentiveness, and we're sorry we missed the mark. We'd like to address your concerns; please reach out through our website contact form. Thank you.
   

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6. R

   Risa

   Las Vegas

   11 reviews

   3.0

   11 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Overall a nice evening but was a little unorganized.
   

   Fogo de Chao - OrlandoResponded 3 days ago

   Thank you for your feedback. We're pleased to hear you had a nice evening, though we're sorry it felt a bit unorganized. Our team is eager to address your concerns and improve your experience. Please reach out through our website contact form so we can work towards a better visit. Thank you.
   

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7. M

   Mike

   Salt Lake City

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Super loud and crazy busy the entrance was a circus!!
   

   Fogo de Chao - OrlandoResponded 3 days ago

   The lively atmosphere at the restaurant wasn't what you hoped for, Mike. Our team aims to provide a welcoming and enjoyable environment for every guest, so we appreciate your feedback. Please reach out through the contact form on our website so we can address your concerns and work to improve your experience. Thank you.
   

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8. V

   Virginia

   VIP

   New York City

   20 reviews

   2.0

   20 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   Second and last Christmas at Fogo De Chão. We made reservations and were put in the lobby next to the Christmas tree. We had to walk through the service entrance or go through the host stand with 100 people to get our plates from the marketplace. We won’t be back for Christmas or for any other occasion.
   

   Fogo de Chao - OrlandoResponded 3 days ago

   We're sorry your holiday experience didn't meet our expectations. Navigating through the lobby and accessing the Market Table should be seamless. Our team would like to address your concerns and work toward a better experience. Please reach out via our website contact form. Thank you.
   

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9. C

   Chris

   Atlanta Metro

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   I believe some of the staff is a little racist. We won’t be back
   

   Fogo de Chao - OrlandoResponded 3 days ago

   Our goal is to ensure every guest feels welcome and valued, and we're concerned to hear about your experience. Please contact us through our website so we can address your concerns directly and work toward improving our service. Thank you.
   

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10. T

    Tammeca

    Orlando

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was great and attentive. Seating for our reservation was prompt. Thank you being open and accommodating us during the holiday.
    

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