Fogo de Chao - Orlando

Review summary

1. M

   Miguel

   Houston

   7 reviews

   vip
   1.0

   7 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We where there this Sunday and had a bad experience they took too long to bring out the meat.. between 20-25min and only went one gaucho and only asked one person and left, everyone else at the table was kept waiting with no food. The manager came to the table to ask if everything was alright and we told her what was going on and she said she was sorry for our bad experience. We also told her we had a reservation for this thanksgiving and we were going to cancel it, but she said to give them another chance. We decided to do it and go again this time before thanksgiving reservations but it was the exact same experience. Thought this time we were seated next to the table of the managers of the restaurant and the corporate people. The employees of the restaurant were more focused on them than the clients. For that reason we decided to cancel our reservation and go elsewhere for our thanksgiving dinner. It’s a shame they don’t have the same service like in other Fogo’s.
   

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2. S

   Shane

   Orlando

   3 reviews

   vip
   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Not an intimate setting for a date night. Tables were pilled on top of each other.
   

   Fogo de Chao - OrlandoResponded 1 day ago

   We appreciate your feedback, Shane, regarding the ambiance and seating. Our team aims to provide a welcoming atmosphere, and we're sorry to hear that this wasn't your experience. We encourage you to reach out through our website contact form so we can discuss your concerns further. Thank you.
   

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3. T

   Tamara

   Tampa

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The service is bad, after 30 minutes the start serving us meats, and then they don’t come back for a while. I didn’t like it, never going back there. Terra Gaucha in Tampa are 100 better.
   

   Fogo de Chao - OrlandoResponded 2 days ago

   We're sorry we missed the mark during your visit, Tamara. We strive to offer prompt and attentive service, and it's concerning to hear this wasn't your experience. Our team would like to discuss this further. Please reach out through the contact form on our website so we can address your concerns. Thank you.
   

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4. J

   Jim

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always great food and attentive service. Love the host Valentina, she’s exceptional.
   

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5. T

   Teodora

   Miami

   3 reviews

   vip
   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Felipe was great on the meat. Christine was also great.
   

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6. S

   Scottie

   Dallas

   20 reviews

   3.0

   20 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   What a poor experience this was. Server had too many large tables and our table of three was an after thought. The food was ok, not worth the price of the meal. I felt like they had too many customers to accommodate efficiently. Based on my experience at this location, I may pass on any future Fogo dining options.
   

   Fogo de Chao - OrlandoResponded 2 days ago

   We appreciate your feedback, Scottie. It's concerning to hear about your dining experience, as our goal is to ensure each guest feels valued. Our team would like to address your concerns and improve future visits. Please contact us through our website's contact form so we can work toward a better experience. Thank you.
   

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7. ES

   EricS

   Orlando

   2 reviews

   3.0

   2 reviews

   Dined on November 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Too crowded and noisy Service is very slow Food sequences is wrong
   

   Fogo de Chao - OrlandoResponded 6 days ago

   Thank you for sharing your feedback. We understand your concerns about the crowd and service timing. Our team would like to ensure a better dining experience for you. Please reach out to us through our website contact form so we can address this further.
   

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8. D

   Debbie

   Orlando

   143 reviews

   vip
   5.0

   143 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The salad bar was delicious and always with a wide variety! I pretty much fill up there alone. The beef cuts were a little tough, which was a first for us. The pork belly saved the day though, yum!
   

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9. P

   Patricia

   Orlando

   1 review

   3.0

   1 review

   Dined on November 18, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Experience was disappointing. Restaurant was packed and the waiter was too busy to assist. They sat us near the bar and they didn’t bring all the items that were listed on the menu. Line for the buffet was huge and by the time we were back on our table the food was already cold.
   

   Fogo de Chao - OrlandoResponded 7 days ago

   We're sorry to hear about your disappointing experience, Patricia. Our team aims to provide attentive service and a pleasant dining environment. Please reach out through our website contact form so we can address your concerns and ensure a better experience for you in the future. Thank you.
   

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10. OT

    OpenTable Diner

    Atlanta Metro

    3 reviews

    5.0

    3 reviews

    Dined on November 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent as always, service is always above and beyond, meats were perfect
    

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