Fogo de Chao - New York

Review summary

1. M

   Michael

   Philadelphia

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   cold to say the least. tucked away in back of the restaurant but yet still a literal breeze. food was on par with what we expected and the service was good. overall 4/5
   

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2. T

   Terry

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time and our service was excellent
   

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3. E

   Eliet

   VIP

   Guanajuato

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I have been in many fogo do chao around the globe, this is the first time in which I didn’t felt welcome, let me start with my arrival, me and family were sitted in a very dark and cold place on which we wait around 20 min to start being served; we were moved later to a better spot pace but the lady that was attending us was not kind at all, I also received a 350 bill when I still was eating and to finish I asked an espresso for me and wife and they brought a long American coffee, I asked to return it and brings an espresso again and was obvious that they just poured the same coffee on an smaller cup. Very disappointed for a 400 usd lunch
   

   Fogo de Chao - New YorkResponded 1 day ago

   We're sorry to hear that your experience with us didn’t feel welcoming. Your feedback about seating and service is important, and it's concerning to hear about the billing and coffee issues. Please reach out through our website contact form so we can discuss this further and improve future visits. Thank you.
   

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4. J

   Jennifer

   VIP

   New York City

   13 reviews

   2.0

   13 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   What a disappointment. Arrived to find they put us at 2 separate tables . Now we had to decide how to separate 4 families that had traveled to the city to eat together for the holidays. On the website it said $55.50 per person but once there, it was $79’per person. Food from the bar menu took an hour and was cold. The Chilean sea bass was awful. Not fresh. Ribeye overcooked. We have eaten at the Miami and Philadelphia locations. This was not the same. There were 17 of us and I am embarrassed to have recommended that we eat here. We will not be back.
   

   Fogo de Chao - New YorkResponded 1 day ago

   We're truly sorry to hear about your recent experience. Our goal is always to provide a welcoming and excellent dining experience, and it's concerning to hear this was not met. We'd love the chance to address your concerns, especially regarding the seating and food. Please reach out to us through the contact form on our website, as we'd appreciate the opportunity to make this right. Thank you.
   

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5. B

   Brittney

   VIP

   Los Angeles

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Crazy hectic. Had a reservation but waited 45 minutes past time to be seated. Was stuffed in the lobby back to pack with patrons waiting to sit down. Couldn’t hear the associate who was calling out names for tables as she was whispering to a lobby full of people, and giving attitude to customers asking where they might be on the list (as reservations didn’t seem to matter). Terrible setup to begin a birthday dinner, but once seated our waiter did his best to get us in and out before a show. The food was just okay, but they did give us free cake to go so that was a nice gesture (again, from the waiter!)
   

   Fogo de Chao - New YorkResponded 1 day ago

   The experience you described is concerning and not what we strive for, Brittney. We aim to provide seamless service from the start, and we're sorry for the wait and communication issues you faced. We'd appreciate the opportunity to address these concerns further. Please reach out through the contact form on our website. Thank you.
   

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6. G

   Gustavo

   Washington DC

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente custo benefício, ambiente agradável, atendimento ótimo
   

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7. M

   Mike

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Food was alright. Service wasn’t the best. Drinks aren’t the best either.
   

   Fogo de Chao - New YorkResponded 1 day ago

   We're sorry we missed the mark for you, Mike. We aim to provide exceptional service and it seems we fell short during your visit. Our team would like to work toward providing you with the experience you deserve. Please reach out via our website contact form so we can address your concerns. Thank you.
   

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8. M

   Melinda

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They were able to accommodate our group of 16, and when we needed to be out quickly to make our show, they communicated this to several servers and helped us leave on time. All the food was amazing! Perfect for large groups wanting delicious food.
   

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9. A

   Alice

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy Fogo. Lovely staff, food and ambience
   

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10. C

    Carter

    New York City

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    No complaints. Absolutely wonderful experience for any occasion.
    

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