Fogo de Chao - Beverly Hills

Review summary

1. S

   Sebastian

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Hostess was rude when I mentioned my reservation, our reservation was at 10:30pm we didn’t get seated until 11:20ish. Server didn’t give us water until 25 minutes into dinner, the people who bring the meat barely showed up. My first and last time going
   

   Is this helpful?

2. N

   Nicole

   Los Angeles

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   Long wait time experience but overall great food !
   

   Is this helpful?

3. R

   Robert

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation for Valentine's Day for 9:30pm. We checked in with the hostess at 9:00pm. There must have been at least one hundred people crowded into the hostess/bar area. The hostess was incredibly rude. We asked how far behind they were running on reservations and she refused to answer. She told us to wait for a text. What she didn't tell us was that when you get that text, your table isn't really ready. You would then need to get into a second line to actually be seated. Our text for our table finally came at 10:20pm, nearly 90 minutes after we checked in. We had already left so we could actually enjoy Valentine's Day instead of standing in a cold parking lot waiting for a table unlikely to come. At no time did a manager come out and speak to anybody or let anyone know what was happening. It was just complete chaos. What was the point of even making a reservation?
   

   Is this helpful?

4. R

   Reneh

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Even with a reservation, we waited outside in the cold for AN HOUR. Afterwards the place was so crammed. It literally felt like home town buffet. They only brought us 5 different meats over and over again and after about 20 minutes of eating they stopped coming to our table. This was our first time here and will definitely be our last.
   

   Is this helpful?

5. s

   sahak

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a reservation at 8:45 checked in and didn’t get the text to be seated until 9:45 absolutely ridiculous we ended up going somewhere else after not being called in 20 minutes after our reservation time
   

   Is this helpful?

6. J

   Jacob

   Orange County

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   This was my girlfriend and I 1st time here and we will not be coming back. Once we were seated for our reservation (after waiting 1 hour 30 minutes in line which is weird) , we waited at our table for 45 minutes until someone came and spoke with us. After speaking with this person, we waited for another 30 minutes for food. Once food came, we didn’t have any utensils so we still had to wait to eat. Lastly, we had 1 glass of water each and was not given a refill, and in the end the server said sorry and gave us free cake which was nice, thats it. I would give the review 1 star but they saved it with the free cake, so we will give them 2 stars. We do not recommend coming here.
   

   Is this helpful?

7. E

   Elizabeth

   Unspecified

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   A mi me encanta este lugar para ser sincera el único detalle en san Valentín que teníamos ya reservado y nos hicieron formar a mi y a todos en la fila con o sin reserva y esperamos como una hora de pie y en el frío
   

   Is this helpful?

8. T

   Trenton

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Been there 30 times. Never again. It's gone downhill year after year. They only bring out the cheap stuff: chicken, lamb, sausage, and regular meats. We asked for the Filet Mignon three times but was never delivered until we got the manager's attention. Our bottle of wine was sat on our table for ten minutes before we finally had to ask someone to cork it. Our waiter greeted us, and we never saw him again. Glasses of water never refilled. Fruit flies all over the place. I loved that place but won't be back. It's no longer a Beverly Hills place to be. It's trash.
   

   Is this helpful?

9. C

   Conner

   Central Coast

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Yummy yummy yummy. Lots of meat!! Meat here meat there! Meat everywhere! And a salad bar!
   

   Is this helpful?

10. J

    Julie

    VIP

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Poor service, pushing the non-steak foods too obviously for comfort
    

    Fogo de Chao - Beverly HillsResponded 5 days ago

    We're sorry to hear that your experience with our service didn't meet expectations, Julie. Our team strives to deliver a balanced offering and create a welcoming environment. We'd love the opportunity to discuss your concerns further. Please reach out via our website contact form so we can work toward a better experience. Thank you.
    

    Is this helpful?