Fogo de Chao - Beverly Hills

Review summary

1. P

   Prrry

   Los Angeles

   20 reviews

   vip
   3.0

   20 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   If you don't eat meat the remaining food experience is Good but nothing spectacular. The exceptions are of course amazing: Cheese Bread, Plaintains. The fish has too much butter. I have yet to try the seafood tower. The people are super friendly and the service is great.
   

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2. m

   myoung j

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The salad bar had a variety of food, which was great, and the service was friendly. The quality of the food was also good. Since the restaurant was busy, it was nice to feel the festive year-end atmosphere.
   

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3. C

   Charlene

   Los Angeles

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

    We came here for Thanksgiving dinner and everything was wonderful. From the valet attendants, the check-in staff, and all the servers and wait staff were fabulous. Everyone was so friendly and helpful even though they were running ragged trying to serve everyone. The food was excellent and plentiful. It really made for a wonderful Thanksgiving holiday. 
   

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4. J

   Judy

   Los Angeles

   142 reviews

   vip
   3.0

   142 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   All the meat is seasoned exactly the same so no matter the cut, it had the same taste. The salad bar is nice, not the best but nice. Impressive cheese wheel but things like olives, marinated garlic cloves, beet salad, cucumber salad, Cesar salad, sliced tomatoes (the cheapest kind - Plum tomatoes not beefsteak or heirloom), some lox, star fruit, dragon fruit and pineapple slices makes up the most of it, not all. But as I said, not great. There was chicken salad, so there’s protein if you don’t want the carving experience. The cheese rolls, were cold. Mashed potato’s ok, greasy polenta sticks and instead of plantains, they cooked bananas! For Thanksgiving, they had turkey at the salad bar, but not enough and not replaced. The cuts of meat were fatty. As a collection of fat accumulated on my plate I had to catch the eye, (finally), of someone, so I could get a clean plate. There were servers milling around, but no one to help. Too busy getting the food to carve, but they truly need additional people for attending to guests for clean plates, water, beverages, napkins, bread and other typical needs when dining out. Definitely way too much fat on majority or cuts, not cleaned off before cooking. Maybe some like a mouth full of fat, but I sure don’t. My husband ordered a soda, (1 cup equivalent). They gave him an 8 ounce bottle (small) of Coke. It was $5.00. He was told there are no refills. Parking is $15.00 This used to be an impressive place. Delicious food. No longer. Now my experience leaves me feeling that’s is a novelty, with over-salted and unimpressive food with little attention given to flavor or customer satisfaction or quality. A disappointment.
   

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5. L

   Laura

   Central Coast

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   staff were attentive to select parties & ignored my party. they left the menus at my table & never took my drink order, meanwhile the party next to mine got their drinks & checked on despite them arriving at least 10 minutes after mine. it was quite awhile before i could get anyone's attention. very poor experience, especially for a holiday.
   

   Fogo de Chao - Beverly HillsResponded 1 day ago

   Laura, we're sorry to hear about your experience during your visit. We strive to offer prompt and attentive service to all our guests, and it's concerning to hear this wasn't the case for you. Please reach out to us via our website contact form, as our team would like to address your concerns and work toward a better experience. Thank you.
   

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6. A

   Aaron

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want incredible steak and meats cooked to perfection, come to Fogo de Chão. If you want delicious (and strong) drinks, come to Fogo de Chão. If you want to feel part of a family, come to Fogo de Chão. If you want top tier service, ample smiles and laughs, with a warm welcome and goodbye, come to Fogo de Chão! Fabi, Guilherme, Edson, Eric, and Tiffany made Thanksgiving so special for my mom and I. The ambiance is what you would expect from a mom and pop restaurant, with the highest quality. We have been to this location several times, especially on special occasions, and we will always continue to come back. The staff here work hard to make you feel at home, and to take care of you like their own families. This is why this is our favorite location, and I had to write a review today, because I’m so very thankful to have a Fogo de Chão to come to on Thanksgiving where everywhere else is closed. Thank you Fabi, and everyone here!!! 😊❤️
   

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7. S

   Sun

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cruz is an awesome server. He's always so friendly and attentive.
   

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8. K

   Kathe

   Los Angeles

   336 reviews

   vip
   5.0

   336 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had phenomenal service. The food was very good. Major complaint was crying babies.
   

   Fogo de Chao - Beverly HillsResponded 1 day ago

   Your 5-star rating means the world to us, Kathe. Please be sure to return for more great food and service.
   

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9. N

   Nick

   Salt Lake City

   1 review

   vip
   2.0

   1 review

   Dined on November 24, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Was not up to the expectations I’ve had when I’ve gone there previously
   

   Fogo de Chao - Beverly HillsResponded 7 days ago

   We’re sorry your recent visit didn't align with your past experiences, Nick. Our team is eager to address your concerns to ensure you have a better experience in the future. Please reach out through our website's contact form so we can discuss this further. Thank you.
   

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10. D

    Daniel

    Los Angeles

    68 reviews

    3.0

    68 reviews

    Dined on November 11, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    As a regular guest at Fogo Beverly Hills, this visit left something to be desired. While the food was hot, fresh and very tasty, service was lackluster. To begin, dining at 6:15pm on a Sunday night, it took several minutes to be greeted by a server and even longer to receive water on the tables. As we made our way over to the Market Table, waters still weren't on the table upon my return. My place setting didn't have a fork. so I took one from a neighboring vacant table. The meat service was slow and we kept being offered the same meats/cuts over and over. As our meal continued, I had to ask several times for specific cuts from our server and other staff members. (Filet mignon, lamb chops, sausage, grilled cheese, etc., took especially long to come out.) The worst part was the 15 minutes it took me to flag down any server at the end of our meal to get a check and, once dropped, another 15 before I had to flag the manager to collect and process my payment. In the end, the service has been very inconsistent at this location in recent visits. Perhaps servers have sections too large to give 5-star service to individual tables? Although further away, I may shift future reservations to the Downtown Los Angeles location instead. C'mon, Fogo! This is a fine dining establishment with an average cover charge of $80+/person (before drinks and gratuity!) Let's get it together!
    

    Fogo de Chao - Beverly HillsResponded on November 13, 2024

    Daniel, we appreciate your feedback and are sorry your recent visit did not meet your expectations. Consistent and attentive service is a priority, and we regret that this was not your experience. We'd like to address your concerns further. Please reach out to us through our website contact form so we can enhance your future visits. Thank you.
    

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