FireFin Grill

Review summary

1. h

   heidi

   Columbus

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent. Thank you to our server Ubey for providing great service! We will definitely go back
   

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2. S

   Samantha

   West Palm Beach

   3 reviews

   1.0

   3 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Price does not equal quality. Place was dead on a Saturday night, there is a reason. Menu looked great, food was very disappointing.
   

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3. OT

   OpenTable Diner

   West Palm Beach

   3 reviews

   1.0

   3 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Last night I made a reservation for a birthday dinner. Walking inside it was empty at 6pm on a Saturday…that should’ve been the first warning sign. We went outside to the beautiful patio and it was a great scene with the water/boats. The waiter was very attentive and quick. But, the food was horrible. I ordered the steak frites medium and they were full on rare. I turned my flashlight on even and it was not cooked at all. The manager offered to put it back on the grill but I had since lost my appetite and took it home to go. They did give us a a free birthday desert but should have comped the $50 steak in my opinion. I did not want to complain but the server asked if everything was ok when he noticed I was not eating it… if we return it will only be for drinks at the outside bar. Next time will be going to Carmines or Riverhouse in the same plaza.
   

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4. S

   Sheryl

   Orlando

   16 reviews

   vip
   5.0

   16 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at FireFin and it won’t be our last! The services, plating and quality were impressive. Our waiter, Ubey, was terrific and the manager, Camilo, was so friendly. We started with bang bang shrimp which were huge and delicious, not heavily battered like others. They split the pear and walnut salad 3 ways for us. So good! Our meals included the rack of lamb, the sea bass with crab stuffing, and the umami sushi roll. The portions were huge and so delicious. Shared key lime pie for dessert which had a cheesecake texture. Excellent!
   

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5. M

   Mark

   Hawaii

   44 reviews

   vip
   3.0

   44 reviews

   Dined on November 1, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Poor service. Out of two IPA beers on the menu. The place turns into a senior swingers bar past 7:00 on the Friday we were there. Good if that is what you’re looking for.
   

   FireFin GrillResponded on November 4, 2024

   Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t meet expectations and that we were out of the IPA options you wanted to try. We appreciate you bringing this to our attention, as we’re always looking to improve our offerings and atmosphere for everyone. Your feedback is invaluable, and we’ll be working with our team to make sure all guests have a great experience. We hope you’ll give us another try in the future!
   

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6. K

   Karen

   Miami

   1 review

   5.0

   1 review

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I went out for a birthday celebratration. We had an awesome server "Eliezer". He demonstrated great customer service skills. He was very personable and friendly. Definitely ask for Eliezer!! He enlighted us about new and exciting upcoming event on Saturday nights. We enjoyed the food as it tasted absolutely amazing. Make sure you come on Friday nights for live entertainment.
   

   FireFin GrillResponded on October 8, 2024

   Thank you so much for celebrating with us! We're thrilled you enjoyed the food, the live entertainment, and Eliezer’s excellent service. He’ll be happy to hear your kind words! We can’t wait to have you back for one of our Saturday night events!
   

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7. J

   Jason

   Naples

   1 review

   4.0

   1 review

   Dined on October 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Went there for date night with my wife the staff was phenomenal. The bartenders were very conversational and the ambience was quaint and beautiful.
   

   FireFin GrillResponded on October 8, 2024

   Thank you for the kind words! We're glad you and your wife enjoyed the night, and we look forward to seeing you again soon!
   

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8. M

   Melissa

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an AMAZING night! We were greeted with a smile from the hostess and the owner as soon as we walked in the door. The LIVE entertainment was so fun, the food was delicious, the service was excellent. On live entertainment nights, it is very Loud so if that’s not your thing, request a table away from the stage area. It really felt like dinner and a show. It was my Mom’s birthday and they went out of their way to help us celebrate her and made the night really special! Highly recommend! The menu has a great variety and everyone enjoyed what they ordered. Cocktails were great too!
   

   FireFin GrillResponded on October 8, 2024

   Thank you for the glowing review! We're thrilled you had such a special night celebrating your mom's birthday. It's wonderful to hear that you enjoyed the live entertainment, food, and service. We appreciate the recommendation and can’t wait to welcome you back for another memorable evening!
   

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9. E

   Eileen

   West Palm Beach

   14 reviews

   vip
   5.0

   14 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was great and so was the food! My salmon was outstanding and my husbands seared tuna was great. We will be back again!
   

   FireFin GrillResponded on September 30, 2024

   Thank you so much for your kind words! We're thrilled to hear that you and your husband enjoyed your meals and that our staff made your experience special. We look forward to welcoming you back again soon!
   

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10. T

    Tim

    Cincinnati

    18 reviews

    vip
    5.0

    18 reviews

    Dined on September 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We got lucky and it was still Happy Hour, so it wasn't just great food it was reasonable prices. Our server was excellent.
    

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