Firebirds Wood Fired Grill - Wichita

Review summary

1. R

   Rick

   Tulsa

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   I received an email that they were serving brunch on New Year’s Day and we made a reservation for 9 people at 11. We got there and were informed that they would not be serving brunch. Very disappointed as we made the trip from Oklahoma to have brunch.
   

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2. J

   Jennifer

   New York City

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was outstanding! Food was amazing but it took quite some time to get our main course so we had to get our dessert to go. Other than that it was wonderful!
   

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3. V

   Victor

   Kansas City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantástico lugar! La comida deliciosa y la atención de lo mejor
   

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4. W

   Wendy

   Kansas City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was immediately seated and waited on. Waitress Jessica was extremely personable and efficient. Food was excellent.
   

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5. L

   Linda

   Dallas

   23 reviews

   2.0

   23 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were very disappointed with our meal this evening. Deviled eggs were tasteless. We ordered the seasonal special- sirloin and lobster. Nowhere on the menu did it say the lobster was deep fried. It was not good and the steaks were tough. Our server was not very friendly. We’ve eaten here before and it was amazing. Not sure what’s going on in the kitchen but I hope you can get it fixed!!!!!
   

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6. S

   Susan

   Caribbean

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   Waited 20 minutes to be seated for our reservation. Took 1 hour to receive our entree after we finished our appetizer. Way too long. However.. our server DeArah was fabulous and the food was delicious. Just know you’re in for a wait.
   

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7. J

   Jenny

   Kansas City

   1 review

   3.0

   1 review

   Dined on December 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We enjoyed the happy hour at the bar and tipped accordingly. However, our waiter when we were sat for dinner was less than attentive. He never checked on us, resulting in us not ordering another bottle of wine and then after not seeing him during the entire time we ate, he finally came by and asked us how things were, we asked for two small boxes, he boxed all of our food into one box. Two plates of food into one box!!! My husband had lobster which I do not like, but the waiter put my potatoes in the same box, so now they reek of lobster. We were less than pleased.
   

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8. G

   Gary

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was Tommy and he was awesome! We had a great time!
   

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9. A

   Amy

   Kansas City

   1 review

   1.0

   1 review

   Dined on December 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We had a party of eight. Four ordered steaks. Despite the restaurant not being full, the food took an exceptionally long time to arrive and then every single steak was cooked incorrectly. Medium well was rare. Rare was raw. Medium rare was medium well. Another person ordered salmon which also came out partially raw. 2 chicken dishes and a pork chop were perfect, apparently a different cook. After cutting into the meat we immediately spoke to our server who said she needed to get a manager. It took the manager 15 minutes to arrive. He explained he had been dealing with three other very unhappy tables. By then we had been at the table for an hour, were hungry and over it. The manager comped all eight meals,offered to remake anything we wanted to go, and handed out gifts cards. I realize they did all they could to try to make it right but obviously they were having a terrible night and were short staffed all around. For this price point it’s a hassle I’d like to avoid. The menu isn’t unique in any way, plenty of other similar choices in town. I won’t be back.
   

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10. J

    Joyce

    Kansas City

    3 reviews

    4.0

    3 reviews

    Dined on December 23, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Jake took very good care of my group of six. I’ve eaten here multiple times and it’s always been excellent. Three of us got the tenderloin salad. This is the first time I’ve been disappointed in the steak. I could only eat about half of it, as it was mostly gristle. Everything else was very good.
    

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