Firebirds Wood Fired Grill - Surprise

Review summary

1. R

   Ronald

   VIP

   Phoenix

   73 reviews

   5.0

   73 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The salads are very good and enough for two meals. Take half home.
   

   Is this helpful?

2. J

   Jim

   VIP

   Las Vegas

   28 reviews

   3.0

   28 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   This restaurant is very busy. Our reservation was for 6:30... We were seated at about 6:50.We got drinks right away and placed our orders by 7 pm. And then we waited... and waited. Things were dyeing down and our food came shortly after 8. Our server did a great job of keeping us informed and was very friendly and pleasant.
   

   Firebirds Wood Fired Grill - SurpriseResponded 1 day ago

   Thank you so much for sharing your review, Jim. We are sorry to hear about this experience on your wait time. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

   Is this helpful?

3. P

   Peggy

   VIP

   San Francisco

   35 reviews

   4.0

   35 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great meal—drinks, appetizers and entrees all top notch. Service was excellent! The lobster spinach queso was particularly good.
   

   Is this helpful?

4. l

   lisa

   VIP

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious dinner. Cooked perfectly! Todd was an incredible server. He checked on us making sure everything was perfect!! Had reservations so we didn’t wait long to get seated.
   

   Is this helpful?

5. C

   Chanel

   VIP

   South Dakota

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Steak Tacos are always a winner!! Tried the lobster queso- delicious!
   

   Is this helpful?

6. D

   Dan

   VIP

   Phoenix

   54 reviews

   5.0

   54 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Emma, was professional and personally kind.
   

   Is this helpful?

7. D

   Derek

   VIP

   Edmonton

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent brunch - I had steak and egg bowl and not only did it taste very good but filet steak and poached eggs were cooked perfectly and it was a very good sized portion. My wife had the Honey fried chicken sandwich and she said it was very very good - there were two pieces of chicken and she could only eat one - she will be having the other piece for dinner tonight. Lemonade was perfect - not too sweet!! Second time we have been there this week - first time we have had brunch there but we will definitely be going again!!
   

   Is this helpful?

8. S

   Stephen

   VIP

   Phoenix

   33 reviews

   5.0

   33 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. Definitely will be back again.
   

   Is this helpful?

9. L

   Liz

   Phoenix

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I did not like that we were seated in a small two seat table so I asked for a regular table. The hostess said we can have a table that was right by the door when I asked if I could have one of the four empty tables away from the door and she said they are already reserved. I had reservations so I asked again to be sat in one of those tables. They allowed us and the whole time we were there atleast two tables remained empty the whole time. If you don’t want a small table for two, request in advance.
   

   Is this helpful?

10. T

    Teresa

    Seattle

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Loved it. Service was great!!! Food delicious. Attention to detail. The server noticed everything and even another employee stepped up when we dropped our forks to give us new ones. We didn’t even have to ask!!! The only thing I could even say negative was I was just freezing cold under the air conditioner. Had to make some decaf coffee to warm up when I got home. Lol!
    

    Is this helpful?