Firebirds Wood Fired Grill - Southaven

Review summary

1. C

   Carla

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a tad noisy but the food and service was amazing. Will definitely go again.
   

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2. J

   Joyce

   Mississippi

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   We had a reservation for 10 for a birthday dinner. We were sat at 2 tables that backed up to each other which made it impossible to socialize. Service was very slow and our server never checked on us without being prompted.
   

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3. A

   Antonio

   Memphis/West TN

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   After looking at the picture, I ordered a medium-well NY Strip steak. They brought out a well-done, lightly seasoned NY Strip that bore no resemblance to the picture at all! As a side item, I ordered a vegetable medley that appeared in a full bowl in the pictures on the website. However, I only received a small portion of half-cooked vegetables on my plate.
   

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4. d

   debra

   New Orleans

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience will definitely come back my waitress was outstanding
   

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5. D

   Donald

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Aged ribeye was amazing! Perfectly done! Enjoyed our evening so much!
   

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6. K

   Kimberly

   Memphis/West TN

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The new Southaven location was phenomenal. The food was great and tasty; our server was impeccable, and the drinks were good!!!!! Great experience
   

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7. M

   MARCIA

   Memphis/West TN

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was excellent! The evening manager was delightful. The food was fresh and hot off the grill. I highly recommend. You won't regret the experience.
   

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8. M

   Mark

   Mississippi

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We had reservations, and the waitress kept walking around without talking to us for 5-10 minutes. Then when she got us a spot at a table but we wanted a booth. We were never asked how we wanted to be seated. We walked out. It was my birthday and my husband wanted it to be special, he was disappointed. We walked over to the Tekila Mexican restaurant next door. They seated us immediately, and the servers were superb. I will never go to firebirds again.
   

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9. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the new Firebirds location in Southaven. Firebirds was always a stable, but it's nice to have a location that is close that I can frequent for lunch and Happy Hour after work. The menu is extensive with a variety of options in which everyone can find something that they will love from the health conscious to the meat and potato crowd. You can't wrong!
   

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10. S

    Sarah

    Mississippi

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    The food was excellent and all staff seemed to be working as hard as they could. However, my biggest complaint was the wait. We reserved a 7:15 table for 4. We were seated at 8:13! Almost an hour wait for a “reservation”. The “reserve a table” option is a mere suggestion. There were several parties with reservations waiting as long as us. Firebirds needs to focus on how they will update the time for accuracy. There was apparently a formal dance going on as well. There were young people that needed to be at their dance by 7:30p still waitng to be seated at 7:08!! They had arrived at 6:15 (their reservation time). Don’t book firebirds if you need a reliable timeline. Everything else was excellent.
    

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