Firebirds Wood Fired Grill - Overland Park

Review summary

1. m

   marilyn

   Kansas City

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our family enjoyed a very good lunch to celebrate the upcoming Christmas holiday. Food was really good and our request for a booth was honored. Our server was very attentive and made sure we had everything we needed. Great day at a great restaurant!🎄👍
   

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2. A

   Andrew

   Kansas City

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Server was great, clean restaurant but I don’t go to a restaurant for all that I go for the food. Paid 33 bucks for a cold and fatty steak. Won’t go again
   

   Firebirds Wood Fired Grill - Overland ParkResponded 2 days ago

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

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3. T

   Terry

   Las Vegas

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food did not have much flavor. Took too long for drinks.
   

   Firebirds Wood Fired Grill - Overland ParkResponded 2 days ago

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

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4. S

   Steven

   Chicago

   1 review

   2.0

   1 review

   Dined on December 13, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   had a reservation and had to wait 25 minutes for a table to be available which completely defeats the purpose of a reservation. also a guest who checked in after us was seated before us with the same “reservation” time. food was decent but a little to pricy for what it was
   

   Firebirds Wood Fired Grill - Overland ParkResponded 2 days ago

   Thank you so much for sharing your review. We are so sorry to hear about this experience, and we’d love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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5. Y

   Yvonne

   VIP

   Kansas City

   8 reviews

   3.0

   8 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We started out wanting a table b/c one in our party has a walker and has trouble getting in and out of a booth. There was nothing available so we settle on the booth. The service was very slow waited quite some time for our drinks and our meals. When the wine came , both bottles were not what we had ordered. The food came and 2 of the 6 orders had a problem, after waiting a long time. We divided the bill in 3 and when the credit card receipts arrived she game each card holder a bill to sign , once signed we discovered we all signed the wrong hard holder receipt . The whole thing was a debacle!
   

   Firebirds Wood Fired Grill - Overland ParkResponded 3 days ago

   Thank you so much for sharing your review, Yvonne. We are so sorry to hear about these experiences, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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6. J

   James

   Kansas City

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great dining experience when we go here. Food is fantastic.
   

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7. T

   Tina

   Kansas City

   4 reviews

   2.0

   4 reviews

   Dined on December 11, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was slow and frustrating. They weren’t overly busy but our server was MIA after she took our order. Food was not great either.
   

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8. R

   Ronald

   Kansas City

   7 reviews

   5.0

   7 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our prime rib was wonderful. Our service was great and fast. It wasn’t so loud that we couldnt visit which is a plus.
   

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9. M

   Mario

   VIP

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s not always the case, but this experience was perfect! Only issue was table was not ready when reserved.
   

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10. J

    Jim

    VIP

    Kansas City

    16 reviews

    5.0

    16 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Firebirds Grill always provides a great dining experience. Wide variety of entrees and side items, well prepared and delicious. Servers are attentive, friendly and prompt. Nice atmosphere and comfortable seating. We had a reservation and were seated within five minutes of our arrival.
    

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