Firebirds Wood Fired Grill - Orange Village

Review summary

1. J

   Josh

   Columbus

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   We tried this place for the first time and likely won’t be returning. Our server was super polite, but not very attentive. Our water glasses sat empty for a good portion of the meal. I asked for ketchup when my meal was delivered to the table, and it was brought out after i had already finished eating. None of our food was very good. We ordered the ahi tuna app and this was probably the best thing we had. Still would only give it a 3/5 because the Italian seasoning they cover the tuna in does not make sense and throws the dish off. I got the hot honey chicken sandwich, it was just okay. The flavor left much to be desired, and the tater tots that came with it tasted cold and stale. My gf got the sirloin 3 course dinner. Her Caesar salad was fine, but the steak was very undercooked. The potatoes gave off a microwave freezer dinner vibe, and the vegetables were not fully cooked or seasoned at all. The creme brûlée cheesecake was just okay.
   

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2. L

   Lynn

   Cleveland

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We were seated at two separate tables making it difficult for all of our party to communicate. The waitress was so busy she was limited in her ability to provide excellent service. The amount of food received for the price was fair. We were seated quickly and the waitress was pleasant. The food was warmed when received.
   

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3. J

   Julie

   Cleveland

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Average food - nothing special. Salmon was over cooked and filet mignon was undercooked. Nice atmosphere and comfortable but a bit disappointing
   

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4. K

   Kenya

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently had the pleasure of dining at this establishment and was thoroughly impressed by the attentive service provided by our server, Paris. He was not only accommodating but also offered insightful recommendations that enhanced our dining experience. I opted for the hot chicken sandwich accompanied by fries, which was exceptionally flavorful. My mother chose the 12-ounce ribeye steak, paired with garlic Parmesan mashed potatoes, and she remarked on its excellence. Overall, I highly recommend this restaurant for its quality food and outstanding service.
   

   1 person found this helpful

5. M

   Mary

   VIP

   Cleveland

   22 reviews

   5.0

   22 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined on a Saturday evening and had the three course dinner. Great food with large portions. It was a great value. This is a popular place so definitely make a reservation.
   

   1 person found this helpful

6. M

   Mertis

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at Firebirds was nice. Service and food was good. Waiter was very friendly and had great customer service.
   

   1 person found this helpful

7. H

   Herschey

   VIP

   Las Vegas

   6 reviews

   3.0

   6 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was slow. 2 of the 4 entries came out wrong. One was sent back and instead of preparing a new one, they attempted to correct the original- Bad choice.
   

   Firebirds Wood Fired Grill - Orange VillageResponded 2 days ago

   Thank you so much for sharing your review, Herschey. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

   1 person found this helpful

8. M

   Myranda

   VIP

   Cleveland

   23 reviews

   4.0

   23 reviews

   Dined on January 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was always a great time. the food was excellent. Recommend
   

   1 person found this helpful

9. D

   Daniel

   Cleveland

   8 reviews

   5.0

   8 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service! Excellent food! Excellent ambiance!! Excellent noise level!!!!!
   

   1 person found this helpful

10. p

    precious

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    The food was amazing, always a 10. I love the interior design of the restaurant.
    

    1 person found this helpful