Firebirds Wood Fired Grill - Huntersville

Review summary

1. J

   Jay VIP

   Charlotte34 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food is always great WHEN the order comes to the table correctly. Yes they were gracious and fixed it however, sending a wrong order back when everyone has their food isn’t a good thing. When GiGi managed the restaurant things ran like a well oiled machine. We are there often enough to notice the changes.☹️
   

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2. OT

   OpenTable Diner

   Charlotte1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Deliciosas las costillas, siempre disfrutamos de ir a comer algo este lugar
   

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3. A

   Aaron

   Charlotte2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was overcooked, small portions and waitress was unattentive.
   

   Firebirds Wood Fired Grill - HuntersvilleResponded 2 days ago

   Hi Aaron, We appreciate you taking the time to share your recent experience at Firebirds. We're genuinely sorry to hear that the quality of food fell short of our usual standards. Your feedback is valuable, and I'll personally share your review with our leadership team.
   

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4. P

   Penny

   Charlotte21 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were both great! We both had the “three course meal”with prime rib, which was an amazing value for all the food we received and it was delicious 😊
   

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5. M

   Mary

   Charlotte47 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was excellent and salad / entree was well paced. Filet was cooked perfectly at medium temperature, as ordered, but it was a rather "fatty" cut for a filet and a little disappointing overall.
   

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6. C

   Carter

   Atlanta1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dylan was a amazing server and took great care of me and my family and friends, he was very attentive and had refills out at the perfect times, if I was a manager I would be promoting him as much as possible and giving him a big raise, we will definitely be back soon for great food and great service. THANK YOU FIREBIRDS!
   

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7. L

   LaShawn VIP

   Charlotte9 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food and drinks were great. Our server had lots of personality. Overall, an enjoyable experience as usual.
   

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8. L

   Lilian

   Charlotte1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 4

   You could not pay me to come back here. Me and my boyfriend came here to celebrate our anniversary and the food was awful, my soup was cold, my vegetables looked like they were microwaved, same with my potatoes, tasted like it too, and the salad was wilted and had some brown on it and it had no flavor. And my FILET tasted like a burger and it was grey on the outside. Our server, Simone, was amazing.
   

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   Firebirds Wood Fired Grill - HuntersvilleResponded 3 days ago

   We appreciate you taking the time to share your experience, Lilian. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.
   

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9. M

   Madeline VIP

   Charlotte7 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We frequent FB and always have a great experience. Today the ahi tuna shareable that I always get was terrible, the tuna was not fresh and the salad mix was off. My husband ordered the rack of ribs. The portion was small, sparse in meat and over sauced. Our friend ordered a chicken sandwich with tater tots and received fries instead. Our server acted uninterested and detached,. We all still tipped appropriately, regardless of the service.
   

   Firebirds Wood Fired Grill - HuntersvilleResponded 4 days ago

   Hi Madeline, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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10. T

    Tyranda

    Charlotte1 review

    4.0

    Dined on March 7, 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4

    Great atmosphere and relatively quiet compared to some of the other locations!
    

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