Firebirds Wood Fired Grill - Grapevine

Firebirds Wood Fired Grill - Grapevine reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jeff

   Dallas4 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Servicer (Samantha) made the Experience…Exceptional, and would visit again because of…Her Alone. Manager was…Very Kind and Accommodating. Would definitely visit, again.
   

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2. L

   Larry

   Tallahassee13 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Ordered salad and before we were only 1/3 thru with salad they delivered our meal and we weren’t even talking during that time and the baked potato’s were only Luke warm my steak was perfectly cooked and good flavor but it was not hot like it normally would be Service was good and attentive only ate half of food because it had truned cold and so we got to go boxes and brought home so we could reheat it
   

   Firebirds Wood Fired Grill - GrapevineResponded 2 days ago

   Hi Larry, We appreciate you taking the time to share your experience, [NAME]. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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3. OT

   OpenTable Diner

   Dallas2 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 4

   We went to dinner 5pm so that the restaurant was not busy about half full. We ordered they gave us bread plates but no bread. We noticed a little bit later other tables were given bread. My salad came and I was only 3/4 of the way through my main dinner showed up. The waiter asks is there anything else I say “how about the wine glass I ordered earlier ?” Later he comes by and asks me which dessert I wanted and I said the brownie. I was half way through my steak and the desert showed up with ice cream on top. I felt like dinner was rushed at me. The restaurant still was not full at 6:00pm. I did not know I was to be a speed eater. Never mind the brownie was a hard rock near the end of it. I will not return.
   

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4. J

   John

   Springfield1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great and awesome food and service. Would definitely recommend it. 
   

   Firebirds Wood Fired Grill - GrapevineResponded 4 days ago

   Hi John, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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5. M

   Melissa

   Dallas4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Husbands birthday and we had a good time. Great place.
   

   Firebirds Wood Fired Grill - GrapevineResponded 4 days ago

   Hi Melissa, Thank you so much for choosing to celebrate your husband's birthday with us! We’re delighted to hear you had a great time and enjoyed the tasty food and attentive service. It’s always an honor to be part of such special moments. We truly appreciate your kind words and hope to welcome you back for more wonderful experiences in the future. Wishing your husband many more!
   

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6. LJ

   LarryJ

   Dallas8 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Steaks were on the tough side Could not be Prime beef. Lobster was over-grilled. Limited bar staff made for slow service.
   

   Firebirds Wood Fired Grill - GrapevineResponded 4 days ago

   We appreciate you taking the time to share your experience, Larry. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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7. N

   Nayaska VIP

   Oklahoma City13 reviews

   4.0

   Dined on March 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Arrived timely for our reservation, my guest after about 25 min of waiting without greeting post being seated returned to host stand and we were promptly assigned a server. Brendan was phenomenal, the management team was prompt to make the delay right and follow up with rounds. Although our open table rewards wasn’t credited only our inner circle. Highly recommend the slow cooked prime rib and sea bass. Nice wine selection at this location.
   

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8. OT

   OpenTable Diner

   Dallas4 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was great, the portions are huge and very reasonably priced, but the service was what was extraordinary enough to prompt me to leave a review. The waiter was attentive all night and helpfully gave suggestions on what to order for each option. We told him it was our anniversary and they brought us a fully decorated dessert that said Happy Anniversary and even had all the employees sign a greeting card for us. Just an adorable special touch that really made us feel special on our night out!
   

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9. C

   Claribel

   Dallas1 review

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waiter was super now, Oscar gave us a great service
   

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10. D

    Donald VIP

    Pittsburgh10 reviews

    3.0

    Dined on March 3, 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3

    Issue with entree (steak). Will send private note to management
    

    Firebirds Wood Fired Grill - GrapevineResponded on March 5, 2025

    Hi Donald, Thank you for sharing your recent experience at Firebirds. We sincerely apologize for any disappointment you may have felt. Your review will be shared with our leadership team.
    

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