Fire & The Feast

Review summary

1. P

   Patrick

   Seattle

   7 reviews

   vip
   4.0

   7 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I have mentioned this before and it appears you have not changed. It took 20 minutes from the time we ordered drinks for them to arrive. Your bar is very slow. It should be less than half that time. It seems you would benefit by being faster and better serve your customers.
   

   Fire & The FeastResponded 5 days ago

   Dear Patrick, Thank you for the feedback. You are correct that our drinks can take some time to get to our guests, and I am sorry about that. The bartenders here take a lot of pride in making great drinks. We are trying to figure out ways to take roadblocks out of their way during the pushes. Thank you for being so supportive over time of our restaurant. Please call me at 425.549.2852 if you would like to talk further. Yours, David Mann, General Manager, Fire & the Feast.
   

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2. K

   Kristine

   New York City

   3 reviews

   vip
   1.0

   3 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Unfortunately it wasn’t a good experience for brunch today. The food arrived cold (had a Benedict and that’s a bit scary with the hollandaise and runny egg), which was disappointing, especially because the cheesy potatoes looked and would have been yummy but were a hard and cold. I probably should have sent it back. Had a dirty table (from the night before? as we were the first seating) My sweater stuck to the table when I leaned on it. And there was food (basil? Parsley?) dried on our silverware. Server was very nice but not attentive after we received our food. Forgot to bring a spoon with the coffee and creamer, so had to stir with my knife. No big deal. Didn’t have a chance to say the food was cold. Then we asked for our bill and it took almost a half hour to check out. The manager even came by and we asked him for the bill as well but with no follow up. The server did bring us our bill finally and we all had our cards out ready to go. He asked if we wanted to check first for accuracy and we declined and said we were just ready to go. He still left our checks with cards ready for another 10-15 minutes. We had to flag down a busser who kindly helped us pay and she was apologetic. And it was busy with people waiting. I would have thought they would have wanted to clear our table to seat another waiting party. I hope this feedback is helpful.
   

   Fire & The FeastResponded 7 days ago

   Hi Kristine, Thanks so much for taking the time to provide this feedback. I'm so sorry that we dropped the ball on service today, that the food was cold, and that your table wasn't properly cleaned. Your feedback is invaluable as it helps us improve our operation, learn from our mistakes, and ensure we don't repeat them. You deserve better from us, and I hope you will give us another chance to provide you with proper Fire & The Feast-quality food and hospitality. I have refunded your bill for this morning, and I will follow up with a private message. I appreciate your gracious patience with our errors, and I look forward to seeing you on your next visit. Thank you. Sincerely, Robert, Director of Full-Service Restaurants, Feedme Hospitality
   

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3. J

   Julia

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food is quite good, but the noise level is really high.
   

   Fire & The FeastResponded 5 days ago

   Dear Julia, Thank you for your excellent review! We’re delighted that you enjoyed your experience at Fire & the Feast. Our team appreciates your kind words and looks forward to serving you again soon. We do get a bit loud from time to time. The noise level is better at the beginning and end of the evening. Warm regards, David Mann, General Manager, Fire & the Feast
   

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4. C

   Carolee

   Seattle

   10 reviews

   5.0

   10 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time dining at Fire and the Feast . The food was excellent. We would rate this as now our number 1 Italian food restaurant. I picked the lasagna with out any additions and my husband the bolognese with meat balls were absolutely fabulous and piping hot! We started with the focaccia bread with an amazing pesto and wonderful buratta. We also had the carrots and it was the most amazing mixture of flavors that I wish I could have the recipe!! To top it off we had an amazing waitress who was fantastic! We will be back!
   

   Fire & The FeastResponded 5 days ago

   Dear Carolee, Your positive feedback warms our hearts! We’re thrilled you enjoyed our flavorful dishes. I can’t wait to have you back for more culinary delights. David Mann, General Manager, Fire & the Feast
   

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5. A

   Allen

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we ordered was top notch...shared a couple of pasta dishes and a pizza. Had the calamari appetizer, and the pesto aioli sauce was a great complement. A+
   

   Fire & The FeastResponded on November 10, 2024

   Dear Allen, Thank you for the fantastic review! We’re thrilled to hear that you loved our flavorful offerings. Your feedback means the world to us, and we can’t wait to welcome you back. Best regards, JasonHolloway, Assitant General Manager, Fire & the Feast
   

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6. E

   Erin

   Seattle

   16 reviews

   vip
   5.0

   16 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We love Fire and Feast! The food and service are excellent! Only slight negative was the noise level, but the upside to that was the place was packed!!
   

   Fire & The FeastResponded on November 6, 2024

   Dear Erin, We’re over the moon reading your positive review! Fire & the Feast aims to create memorable dining experiences, and we’re glad we hit the mark. It can be a bit loud, and it is usually better earlier in the evening or later. Looking forward to your next visit! Cheers, David Mann, General Manager, Fire & the Feast
   

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7. OT

   OpenTable Diner

   Seattle

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved our dinner. Great pizza and amazing Cesar salad. We feel fortunate this amazing restaurant is so close by.
   

   Fire & The FeastResponded on November 6, 2024

   Thank you for sharing your delightful experience at Fire & the Feast! Our team is beaming with pride. I can’t wait to serve you more delicious dishes soon. Warmly, David Mann, General Manager, Fire & the Feast
   

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8. L

   Larry

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A VERY enjoyable evening with good friends we've known for more than 60 years. The food was delicious, and our server, Madison K was simply outstanding in every way. This was our first time at Fire & the Feast, and we will be back soon!
   

   Fire & The FeastResponded on November 3, 2024

   Dear Larry, Thank you for the rave review! We’re all smiles here at Fire & the Feast. Your kind words motivate us to keep delivering exceptional dining experiences. Best wishes, Jason Holloway, Assistant General Manager, Fire & the Feast
   

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9. OT

   OpenTable Diner

   Seattle

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good and service were both top notch. We went for brunch and had the Shakshuka, and friends had the burrata salad and Veggie hash. All were delicious! We also had the best server- he was kind and attentive, but gave us gals plenty of space to catch up. I can’t wait to come again!
   

   Fire & The FeastResponded on November 2, 2024

   Thank you for your excellent review! We’re delighted that you enjoyed your experience at Fire & the Feast. Our team appreciates your kind words and looks forward to serving you again soon. Warm regards, Jason Holloway, Assistant General Manager, Fire & the Feast
   

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10. S

    Sue

    Seattle

    3 reviews

    4.0

    3 reviews

    Dined on October 27, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The service was outstanding! We loved the side of glazed carrots. The caesar salad was too salty. The prices are high, very high and there is an additional charge of $6 for a gluten free pizza. Also, it was very loud in the restaurant, hard to carry on a conversation.
    

    Fire & The FeastResponded on November 2, 2024

    Dear Sue, Thank you for your excellent review! We’re delighted that you enjoyed your experience at Fire & the Feast. Our team appreciates your kind words and looks forward to serving you again soon. Warm regards, David Mann, General Manager, Fire & the Feast
    

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