Experience Zuzu

Review summary

1. J

   Joe

   Unspecified1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   Extremely disappointing. Beautiful decor, great presentation on the food. Taste was mediocre at best, mall food court quality at fine dining prices. One of our party got the Instagram famous Sailor Moon Mai Tai. It's supposed to come in a special cup which they were out of as the whole restaurant only has 3 of them according to the waitstaff.
   

   Experience ZuzuResponded today

   Joe, thank you for your feedback. We're sorry the taste of our dishes didn't meet your expectations, though we strive to provide exceptional flavors. We appreciate you bringing this to our attention and hope you'll give us another opportunity.
   

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2. A

   Antonio

   Detroit1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place to chill & catch a vibe . Everyone was very nice, respectful and the food was amazing .Definitely will be coming back & I highly recommend giving them a try!!
   

   Experience ZuzuResponded today

   Antonio, thank you for your kind words and for taking the time to leave a review about your experience at Experience Zuzu. We're delighted to hear that you enjoyed the welcoming atmosphere, excellent service, and delicious food during your visit. It's wonderful to know that you felt the vibe we strive to create for our guests. We look forward to welcoming you back again soon!
   

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3. T

   Tom

   Detroit6 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Not as we expected. The staff was friendly but we were seated at tables that you couldn’t fit your legs under. The cocktails were ok but the plastic flute they served my champagne in wasn’t. The quality of the sashimi and rolls was pretty good. It seemed like this was the place if you were celebrating a birthday or your first stop before you hit the clubs. Not really special or high end to us.
   

   Experience ZuzuResponded today

   Tom, thank you for your visit and feedback. We strive to provide an enjoyable dining experience, and we appreciate your comments about our friendly staff and the quality of our sashimi and rolls. Your feedback regarding the seating and cocktail service will help us improve. We hope you'll consider giving us another opportunity to impress you in the future.
   

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4. S

   Shaye

   Las Vegas1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were great. Very much so worth the price point, which was very pleasing because most places tack on a high end price for mediocre quality. Jack was our waiter, and he was amazing—Great vibe, very personable, and he made a point to celebrate our anniversary every chance he could. 🫶🏽
   

   Experience ZuzuResponded today

   Shaye, thank you for your kind words! We're delighted to hear that you enjoyed the food, drinks, and overall experience at Experience Zuzu for your anniversary celebration. It's wonderful to know that Jack provided exceptional service and made your special occasion even more memorable. We take great pride in our personable staff and their ability to create a warm and welcoming atmosphere. Your positive feedback means a lot to us, and we look forward to hosting you again soon.
   

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5. E

   Erin

   Detroit1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hospitality was great. We got there earlier than our reservation time and they still were able to seat us. Our server Natalie went through the menu with us and explained everything being that it was our first time there. She was very attentive and nice. Ambiance was beautiful. They also gave us something special because we were celebrating a birthday. Def made the day feel special.
   

   Experience ZuzuResponded today

   Erin, thank you for visiting Experience Zuzu and for your kind words. We're delighted to hear that our hospitality and ambiance made your birthday celebration feel special. Natalie will be pleased to know her attentive service and guidance through our menu were appreciated. We look forward to welcoming you back again soon.
   

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6. J

   Jacob VIP

   Greater Boston1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent choice you will not go wrong, as they are kind and professional. Really good food and drinks taste excellent.
   

   Experience ZuzuResponded today

   Jacob, thank you for visiting Experience Zuzu and sharing your exceptional dining experience. We take great pride in providing excellent service, delicious food, and superb drinks. Your positive feedback on our hospitality and culinary offerings is truly appreciated. We look forward to welcoming you back soon for another memorable visit.
   

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7. M

   Mary

   Toronto30 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was amazing and the presentation was great as well! The sushi rolls looked really nice but just tasted ok, all the rest of the food and drinks were amazing. The server was ok, they had a few busers bringing out food and refilling water and they were really nice. My only complaint is that they charge a mandatory 20% tip on every bill. I’ve seen 18% on parties over 6 but never 20% on everything. I thought it was a little excessive and tipping isn’t mandatory so they should dictate how much you have to tip. Other than that, every thing else was really good.
   

   Experience ZuzuResponded today

   Mary, thank you for your visit to Experience Zuzu. We're delighted to hear you enjoyed the amazing food presentation and our sushi rolls. Our team works hard to ensure a warm and attentive service experience, and we appreciate your feedback regarding the mandatory 20% gratuity. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable dining experience.
   

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8. D

   David

   Unspecified1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my girlfriend to ZUZU for her birthday and She and I absolutely loved the ambiance and service. Drinks were amazing and most of the food was good idk about the garlic noodles tho lol. Other than that great team and hospitality. Definitely will be back!
   

   Experience ZuzuResponded today

   David, thank you for celebrating your girlfriend's birthday with us at Experience Zuzu! We are delighted that you enjoyed the ambiance, service, and our amazing drinks. We take pride in our hospitality and aim to create a memorable experience for our guests. We appreciate your feedback on the garlic noodles and will share it with our culinary team for improvement. We look forward to welcoming you again soon.
   

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9. I

   Ibrahim

   Detroit1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining, amazing experience. Managment was very nice when we first walked in, very welcoming respectful team.
   

   Experience ZuzuResponded today

   Ibrahim, thank you for dining with us at Experience Zuzu. We're delighted to hear about your amazing experience and to know that our welcoming and respectful team made your first visit enjoyable. We look forward to having you join us again soon.
   

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10. N

    Najeba

    Toledo1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    AMAZING !!!!!!! Definitely Recommend!!!!!!!!!!!!!!
    

    Experience ZuzuResponded 3 days ago

    Najeba, thank you for your wonderful feedback! We are delighted to know that you had an amazing experience at Experience Zuzu. It is our pleasure to provide exceptional service, and we look forward to welcoming you back soon.
    

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