Experience Zuzu

Review summary

1. K

   KARIS

   Detroit

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great experience!!! Loved all the food ! The drinks were so good, the service was amazing great staff!! Beautiful space and nice moderate noise level!! Will most definitely be back and will definitely recommend!!
   

   Experience ZuzuResponded today

   Karis, thank you for your delightful review and kind words about our food, drinks, service, and ambiance at Experience Zuzu. We're thrilled to hear you enjoyed your visit and look forward to welcoming you back soon. Creating a memorable dining experience for our guests is our top priority, and we're pleased to know we succeeded in making your experience a great one.
   

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2. J

   Jaime

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Súper, todo muy excelente. Nos encantó ese restaurante.
   

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   Experience ZuzuResponded 1 day ago

   Jaime, ¡muchas gracias por su amable reseña! Nos complace enormemente que hayan disfrutado de su experiencia en nuestro restaurante. Siempre es un placer ofrecer un servicio excelente a nuestros comensales. Esperamos tener el gusto de recibirlos nuevamente pronto.
   

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3. E

   Eren

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 would try it again, 1st time going but service was phenomenal, food was extraordinary especially the drinks!!
   

   Experience ZuzuResponded 1 day ago

   Eren, thank you for your recent visit to Experience Zuzu - we're thrilled to hear you enjoyed the outstanding service and extraordinary food and drinks. It's wonderful that our team delivered a phenomenal experience for your first time dining with us. We strive to provide excellent hospitality and create memorable culinary moments for all our guests. We appreciate your kind words and hope to welcome you back again soon.
   

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4. A

   Alysha

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The overall experience was good I would say. I made reservations for 9pm but still had to wait 30 minutes to be seated. It didn’t ruin the night, but it was a little frustrating to still have to wait a while to be seated. Nonetheless, our server Mackenzi was absolutely great. Very helpful with the menu and gave plenty of her favorites to choose from. The food and drinks were really good. Excited to come back and try more on the menu.
   

   Experience ZuzuResponded 1 day ago

   Alysha, thank you for your feedback and for highlighting our server Mackenzi! We're delighted to hear you enjoyed the food, drinks, and Mackenzi's excellent service. We aim to provide a seamless dining experience, so we regret the delay in seating. Your patience is appreciated, and we look forward to welcoming you back to Experience Zuzu soon.
   

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5. F

   Felicity

   Detroit

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a fantastic evening celebrating our anniversary! Amazing atmosphere and staff. Can’t wait to come back!
   

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6. Q

   Qunair

   VIP

   Detroit

   7 reviews

   5.0

   7 reviews

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, drinks were great …honestly first time going there and it was all great. Would recommend to friends
   

   Experience ZuzuResponded 7 days ago

   Thank you for the 5-star rating and kind words. We appreciate your support and look forward to your next visit!
   

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7. o

   olivia

   Detroit

   1 review

   3.0

   1 review

   Dined on January 13, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Overall the food was good. Just minor problems. The avocado in our sushi was not ripe, and the roll was falling apart a little. We asked for no onions in a salad and there were onions. The atmosphere was very nice, but I would not recommend this restaurant as a sushi restaurant.
   

   Experience ZuzuResponded 6 days ago

   Olivia, thank you for your feedback about the avocado and rolls at our sushi restaurant. We aim to serve only the freshest, highest-quality ingredients, so it's disappointing to hear that the avocado and roll presentation fell short during your visit. Your satisfaction is important to us, and we will share your comments about avoiding unwanted ingredients like onions with our culinary team to improve our attention to detail. We're glad you enjoyed the ambiance and hope you'll give us another opportunity to provide an exceptional dining experience.
   

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8. J

   Jamey

   Toronto

   1 review

   4.0

   1 review

   Dined on January 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food & service was excellent. For the price we paid for a beautiful meal I was disappointed in the cleanliness , especially the restrooms.
   

   Experience ZuzuResponded 7 days ago

   Thank you for dining with us at Experience Zuzu, Jamey. We're delighted to hear you enjoyed the excellent food and service. We strive to provide a clean and comfortable atmosphere, so your feedback regarding the restrooms is appreciated. Please accept our sincere apologies for any lapse in cleanliness during your visit. We will address this issue to ensure a consistently pleasant experience for all our guests.
   

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9. M

   Malissa

   Grand Rapids

   1 review

   4.0

   1 review

   Dined on January 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Parking available close by. Food and presentation were wonderful. Deserts large and the size for sharing. Bar and waitstaff service was pleasant. Relaxed service. It's not a place to go for a quick bite. Plan on 90 minutes for full service. 20% gratuity automatically added to bill.
   

   Experience ZuzuResponded 7 days ago

   Thank you, Malissa, for your kind review! We're delighted to hear that you enjoyed the parking convenience, delectable food presentation, and indulgent desserts perfect for sharing. Our bar and waitstaff aim to provide a relaxed, pleasant dining experience. We appreciate your understanding regarding the leisurely pace, allowing guests to savor each course fully. Your feedback is invaluable, and we look forward to welcoming you back soon.
   

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10. K

    Kristina

    VIP

    Toronto

    6 reviews

    3.0

    6 reviews

    Dined on January 12, 2025

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4

    This is my second time visiting from Canada. The food is amazing here. The service seems to be a hit and miss. Service at a bar was great while waiting for our table. Even though we had a reservation we waited 30 min for our table. Our server looked extremely unhappy to be there and was quite rude at times. After our dinner we went upstairs for dancing. Last time we were here DJ was amazing and the music was outstanding. It was packed and the vibe was great. This time it was half empty, and dj was playing a lot of middle eastern music, which was not the vibe we were looking for, but we managed to have a good time regardless. I was trying to find out ahead of time who was dj for the night, it would help determine if that was the vibe we are looking for. So it would be good that it is announced either on socials or the website what kind of music it will be each night.
    

    Experience ZuzuResponded 7 days ago

    Kristina, thank you for your visit and for sharing your experience. We're delighted to hear that our food lived up to your expectations on your second visit from Canada, and we appreciate your feedback about the service and music. Your satisfaction is our top priority, and we will certainly work on improving consistency in our service levels. We value your suggestion about announcing our DJ lineup and music genres in advance to set proper expectations. We hope to have the opportunity to provide you with an exceptional experience on your next visit.
    

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