EPIC Steak

Review summary

1. T

   Twinkle

   San Francisco

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Epic has an amazing setting, the views of the Bay Bridge and really nicely set up inside too. But our food and service left a lot to be desired. Our first server took a good 8 minutes after we were seated to even come and greet us. The Salad w ordered was very ordinary but the Poke was really good. For Main course, we ordered the Lamb chops, that my husband though were one of the best. But... I ordered the 8oz A5 Wagyu. nd when it was served, it was room temperature. I took a bite and asked if they could do something to fix this. It is not just about the money, but it the most expensive dish on their menu and if I am paying $200 for a single dish, I am hoping that it is served really well. They took it back, put it under a warming lamp I think for a minute and brought it back. At room temperature. At that time I finally said, I think I'd like to change my order to a Filet. The waiter seemed very reluctant and asked if he could warm it up again. It was our anniversary and I did not want to eat a dinner that I felt bad about later, s I nicely requested again that they change my order. The waiter finally said OK, but after that, we basically had a very sullen server. He came once again to serve the steak and then even though our dinners were done, we didn't see him till we called to him and asked for a dessert menu. And then the bill. Not a good experience.
   

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2. L

   Lisa

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was amazing . We had a wonderful time . Great service quickly seated . We enjoyed the evening.
   

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3. D

   Diana

   San Francisco

   17 reviews

   5.0

   17 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ena & Gabrial and the whole staff we amazing. From the moment we walked in they made my husbands 80th birthday an evening to remember. Well will return.
   

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4. N

   Nataly

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing. From the food to the service! 10/10
   

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5. N

   Nabira

   San Francisco

   40 reviews

   vip
   1.0

   40 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   The chilaquiles were extremely salty and lacked any crunch, making them bland overall. When I mentioned to the server that the dish was too salty, he ignored me and walked away. I tried to salvage the meal by adding some cabbage, but he then brought out an equally salty coleslaw. The server’s attitude was incredibly rude throughout. He didn’t check if we wanted dessert or after-meal beverages, and when the check arrived, I politely asked him to remove my meal since I couldn’t enjoy it. His response was outrageous—he became angry, raised his voice, and accused me of eating almost the entire dish. This was an unprofessional and disappointing experience from start to finish.
   

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6. A

   Ariana

   Central Coast

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was great. The prices are outrageous. Makes it hard to return.
   

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7. M

   Mason

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Experience, will definitely return. Deirdre was an excellent Waitress and she guided the meal beautifully.
   

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8. OT

   OpenTable Diner

   Hawaii

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stephan and the rest of the team were friendly, welcoming, and always checking on us. Although the food took a little bit longer to serve but overall first time in epic restaurant was great!
   

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9. J

   Jennifer

   San Francisco

   61 reviews

   5.0

   61 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love sitting outside with a view of the bridge, water, and Treasure Island. They provide heaters and blankets. Service is always outstanding. Their recommendations are great. They take very good care of you if you're celebrating something special. As you'd expect, we're there for the steaks. None of us eat beef often, so we pick this place because we know it'll be good.
   

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10. D

    Dimitri

    San Francisco

    5 reviews

    vip
    4.0

    5 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Great food! Slow and forgetful service, nice ambiance. Decent plus experience.
    

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