Emeril's Brasserie - Caesars New Orleans

Review summary

1. J

   Juliet

   Los Angeles

   28 reviews

   vip
   2.0

   28 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   It took over an hour to get our food. We had soup and shrimp. The soup had to be returned because the top was burnt. It was my birthday as noted on OpenTable and nothing was said or done about that. The value is not there in the price of the food. It was not a great Time as the service was so slow.
   

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2. S

   Steve

   New York City

   14 reviews

   5.0

   14 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food! Gumbo and steak frites highly recommend. Excellent service too!
   

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3. OT

   OpenTable Diner

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and Service. Emeril doesn't disappoint!!!
   

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4. K

   Karen

   Baltimore

   16 reviews

   vip
   3.0

   16 reviews

   Dined on November 13, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   I brought my 80 year old mom here for a birthday celebration since we were visiting from out of town. This was noted in my reservation. I was so incredibly disappointed for a number of reasons. Our server was very nice but clearly overwhelmed and we really did not get the level of service that a restaurant of this quality should offer. He did tell us he had a 14 top to service which took a lot of his time and it was difficult to get his attention when we needed a drink refill or wanted to order dessert. That being said, we were only able to order one cocktail the entire 2 hour meal which was really not acceptable. The food was good so that was enjoyable but while I saw others getting special treatment for their birthday celebration nothing was done for my mom, who was celebrating a milestone birthday. We had been there so long it wasn’t worth notifying anyone about this oversight but it was supposed to be a more special evening. I would love to see this restaurant resolve these issues because I’d like to eat here again but when there is so much competition in a town with amazing food they need to step up their game.
   

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5. R

   Robin

   Las Vegas

   3 reviews

   vip
   3.0

   3 reviews

   Dined on November 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   I’ve been to several of Emeril’s restaurants. This one didnt do it for me. Over cooked short ribs, limited meni. It was okay not great. Since I’m a huge fan of Emeril, I was disapointed
   

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6. P

   Pattieoknight1

   New Orleans

   51 reviews

   5.0

   51 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and services excellent! Had the mussels which were delicious. Our server, very pregnant Lavira I think her name was. She was FABULOUS, courteous, professional, fun and efficient! The Chef even came to our table. We will definitely return
   

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   Emeril's Brasserie - Caesars New OrleansResponded on November 6, 2024

   Thank you so much for sharing your experience with us! We are so glad to hear that you received excellent service from our team and that the food was delicious! We look forward to welcoming you back again soon.
   

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7. M

   Michael

   Palm Springs

   32 reviews

   5.0

   32 reviews

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My Wife and I ate Dinner at Emerils @ Caesers tonight. Our Waitress Ariana and her Co-Workers did a Great job ! We enjoyed the Food, Drinks and ambiance. We will return the next time we’re in New Orleans.
   

   Emeril's Brasserie - Caesars New OrleansResponded on October 30, 2024

   Thank you for sharing your experience with us! We are so happy to hear that Ariana and our team did a great job and that you enjoyed the food and ambiance! We look forward to welcoming you back on your next visit to New Orleans.
   

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8. C

   Carl

   New Orleans

   1 review

   3.0

   1 review

   Dined on October 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The overall experience was OK, and I will return. The casino was in sight from restaurant tables which lessened the experience. The onion soup was wonderful and the lobster pot pie was good.
   

   Emeril's Brasserie - Caesars New OrleansResponded on October 29, 2024

   We are so glad to hear that you enjoyed the onion soup and lobster pot pie! We look forward to welcoming you back again soon for another great meal!
   

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9. J

   Jenny

   Portland

   1 review

   3.0

   1 review

   Dined on October 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food was fine, but not the level one would expect from an Emeril’s restaurant. Guess it’s okay-ish because it’s a casino restaurant.
   

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10. A

    Amy

    Columbus

    3 reviews

    5.0

    3 reviews

    Dined on October 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic meal. The chef sent out marinated crab claws and they were incredible! Great atmosphere and staff was great. Loved it!
    

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