Élephante Santa Monica

Review summary

1. H

   Hiram

   Los Angeles

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   I requested on my reservation a special attention to my wife since we were celebrating her birthday. I reminded them as soon as I arrived and they acknowledged, then I reminded the waitress and acknowledged, but in the end they never brought anything. Food was amazing, just that detail is what makes me not provide the 5 stars.
   

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2. M

   Michael

   VIP

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service & fresh pasta! Celebrated a bday w desserts & espressos - can’t beat the view - one of our favorites in LA! Highest Compliments to our server Jazz - he’s the best!
   

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3. L

   Lori

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The views of the sunset from this restaurant were beautiful and the drinks were on point.
   

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4. KB

   KimB

   Los Angeles

   3 reviews

   2.0

   3 reviews

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   It was my son birthday made an early evening reservation. We started off with a great waited but then ended with a horrible waitress. My sons ( the birthday boy ) pasta as bland no flavor no one can to check on us we asked a passing bus boy for salt in hopes to make it better but no luck. Iced teas were not refilled . We orders cocktails to celebrate never asked if we wanted another they bring a bottle of water to the table which we used but never brought another. We asked that one vodka pasta not be spicy they brought both spicy . Since no one ever came back to check on us this was my son’s birthday dinner . When they finally came back to bring the check and ask if we wanted another box for the uneaten food I said no my son didn’t like his pasta and she quickly took it away . Then wanted to bring the check and I said as per our reservation it’s my sons birthday can we order him a dessert she was like ok .
   

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5. t

   tom

   Washington DC

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   I don’t know what it takes to get a good table here but I literally never do in the ~20ish times I have been here
   

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6. A

   Ale

   VIP

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Very disappointed about the service here. We visited this place because it was highly recommended and food was good, but waiters and who seemed like the manager were very rude with us. Service didn’t feel welcoming and made us feel uncomfortable when we stood up to take a photo of the view and the manager said he would call security to move us which seemed pretty rude and unnecessarily.
   

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7. L

   Leonard

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place and I loved it. Fello beautiful brains
   

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8. C

   Caroline

   VIP

   Vancouver

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Sunset is pretty, but it’s so noisy, can’t even hear what my friends said beside me.
   

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9. r

   robert

   Los Angeles

   9 reviews

   3.0

   9 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Needed puffers to sit warmly. Noise level made shouting necessary for conversation. Request for 2 separate checks huffily dismissed. Lingering over drinks before ordering food prompted stern reminder we had a 2-hour limit at table. Food just ok. Sunset was terrific but we won’t be back
   

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10. A

    Andrea

    Greater Boston

    3 reviews

    1.0

    3 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 3

    Service seemed nonchalant to start, but was infuriating by the end. Waited quite a while for drinks and food, asked for the drink menu back to order another round while we waited, then my husband’s steak came but they sent the wrong dish for me. Server apologized, didn’t offer anything to make up for it, didn’t notice or ask to refill our empty drinks (despite us having just asked for the menu to order another drink?) and then never returned. Waited for my food with an empty wine glass, kitchen delivered it, ate it with an empty wine glass, busser eventually came and cleared everything and packed up leftovers and took my empty wine glass. No one ever asked if everything was okay or offered another drink. Server walked by several times before realizing we no longer had anything but leftovers on our table, dropped the bill and said “you did eventually get the dish you ordered right?” Unreal considering the $250 bill.
    

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