Elephant East

Review summary

1. C

   Chanelle

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   My first experience here was nice and I wanted to come back to celebrate my birthday. They were accommodating for a larger party and that was a plus! Our reservations were for 7:15 pm and we didn’t get our food until almost 9pm. A few of my friends didn’t get their meals at all and ended up sharing appetizers at the table instead. I drinks are delicious but the food was not a hit with any of the ladies. The food was greasy, lots of oil, cold and bland. We were informed that they recently hired a new chef and perhaps that’s why the quality of the food was not what we’ve experienced before. The ambiance is incredible and the cocktails are good. The waiter had confusion with splitting the bill and orders were not correct. We didn’t get out of there until almost closing and it was not the best experience for us. Hope they can work on getting better customer service and quality food.
   

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2. D

   Derwin

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire experience was AMAZING!! Can’t wait to visit again.
   

   Elephant EastResponded 7 days ago

   Hello Derwin, Thank you for your five-star and or positive review, but more importantly, thank you for joining us at Elephant East. We look forward to having you join us again soon! Best, Harwood Hospitality Group
   

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3. L

   Linda

   VIP

   Dallas

   86 reviews

   4.0

   86 reviews

   Dined on December 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Quaint, cozy restaurant with the perfect decor to fit the menu. The bartender was outstanding and explained how he made some of the cocktails. The hostess and waiters were outstanding as well - very personable. We ordered the Bang Bang Shrimp to start with Honey Chicken and Drunken Noodles for entrees - all were great! I highly recommend trying the Lychee Martini with pink grapefruit flavored gin instead of peach vodka - bartender recommended it this way and it was fantastic!
   

   Elephant EastResponded 7 days ago

   Hello Linda, Thank you for your four-star and or positive review, but more importantly, thank you for joining us at Elephant East. We look forward to having you join us again soon! Best, Harwood Hospitality Group
   

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4. P

   Paul

   VIP

   Chicago

   37 reviews

   5.0

   37 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Will definitely come back! Recommend the pad Thais.
   

   Elephant EastResponded 2 days ago

   Hello Paul, Thank you for your five-star and or positive review, but more importantly, thank you for joining us at Elephant East. We look forward to having you join us again soon! Best, Harwood Hospitality Group
   

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5. S

   Stefanos

   VIP

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   It's pathetic that the Corporate Service requests a contact number in order to discuss the ratings, and when you do so, they never reach out. The rating is also for the corporate team as well.
   

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6. J

   Jessica

   VIP

   New Orleans

   12 reviews

   5.0

   12 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best Asian fusion experiences I’ve had in awhile. Everything was bursting with flavor. Quality was great. Decor was beautiful and immersive and music was fun. We went on a Sunday pretty early so there was no wait, but I was told reservations are encouraged due to the small size of the restaurant. The cocktails were also delicious! Highly recommend!
   

   Elephant EastResponded on November 26, 2024

   Hello Jessica, Thank you for your five-star and or positive review, but more importantly, thank you for joining us at Elephant East. We look forward to having you join us again soon! Best, Harwood Hospitality Group
   

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7. F

   Fred Morrell

   Dallas

   1 review

   1.0

   1 review

   Dined on November 17, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I never leave comments but I had too. The food was mid, the server was nice and all, great cocktails, my disappointment was concerning the bill afterwards, I noticed they added money when consulting my bank account. First time seeing this. That’s actually robbery. Beware going to this place.
   

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8. M

   Michelle

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   Ambiance was beautiful but unfortunately the food was left to be desired. Some of the dishes were decent but overall not impressed especially at their price point.
   

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9. E

   Evette

   Dallas

   3 reviews

   2.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   It was okay. I expected better service after being recommended this restaurant for our anniversary. The server Sam was not good. Service at the end was terrible.
   

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10. C

    CSB

    Orlando

    1 review

    5.0

    1 review

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Awesome ambiance and great food. The fortune cookie dessert was really cool!
    

    Elephant EastResponded on December 3, 2024

    Hello CSB, Thank you for your five-star and or positive review, but more importantly, thank you for joining us at Elephant East. We look forward to having you join us again soon! Best, Harwood Hospitality Group
    

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