El Torito - San Bernardino

Review summary

1. J

   Jill

   Orange County

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for the Sunday brunch and it was really, really good. The champagne glasses were never empty. We had a friend with disabilities and the waitress waited on her and brought her requests to the table for her, which was above and beyond. It looked like the brunch was a popular event for birthdays, families, and friends.
   

   Is this helpful?

   Report
2. G

   Greg

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on October 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very attentive service and great quality. Good value.
   

   Is this helpful?

   Report
3. T

   Tosha

   Los Angeles

   14 reviews

   5.0

   14 reviews

   Dined on September 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice experience. They sang Happy Birthday to my Mom and she was happy about it. They also gave her a free flan dessert
   

   Is this helpful?

   Report
4. J

   Judith

   Los Angeles

   1 review

   5.0

   1 review

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dariana was the best. I recommend this place absolutely for a good time! 
   

   Is this helpful?

   Report
5. E

   Efe

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on August 24, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Inconsistency in food preparation among the various locations; San Bernardino's is not good.
   

   Is this helpful?

   Report
6. CT

   ChristinaT

   Los Angeles

   5 reviews

   3.0

   5 reviews

   Dined on August 17, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   The bar area was loud. Thankfully the volume was lowered. I think our waiter had too many tables. He would vanish for long periods. He was very nice and professional he just needs help.
   

   Is this helpful?

   Report
7. M

   Marina

   Central Coast

   2 reviews

   1.0

   2 reviews

   Dined on August 17, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   When we were seated, we waited about 20 minutes at the table before they even came to get our drink order. And it was not very busy. There were a lot of empty tables. After that, it took forever to get our food and everything else we ordered afterwards. I ordered a 2nd glass of wine and it never arrived. Also, we wanted to sit in the cantina to get the happy hour prices and they told us it’s 21 and up only and we couldn’t because we had our son. But we saw there were other kids sitting in the cantina at the same time we were there. Will not go back.
   

   Is this helpful?

   Report
8. J

   Joy

   Los Angeles

   1 review

   3.0

   1 review

   Dined on August 17, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our server was slow and hardly ever came. Got another one to help but literally never came with the drinks we ordered. Then they both helped with bills and got half right. We were seated in the cantina and others were helped better than we were. It was also VERY hot
   

   El Torito - San BernardinoResponded on August 25, 2024

   Hello Joy, Thanks for the feedback, Joy. We're sorry to hear that you their attention was lacking at times. We aim to provide the best service to all our guests, and we'll definitely take your comments into consideration. We hope to serve you again soon and provide a more enjoyable experience. Thank you,
   

   Is this helpful?

   Report
9. E

   Estrella

   Orange County

   1 review

   5.0

   1 review

   Dined on August 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came in and dined in the bar I love the music they play!! Always have cumbias playing met the bar manager she’s so helpful and sweet! The bartenders are so interactive and just show that they love their job! I will definitely come back for their DJ nights!!
   

   Is this helpful?

   Report
10. S

    Sharon

    Los Angeles

    1 review

    5.0

    1 review

    Dined on August 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went for Sunday Brunch. Upon arrival advised I had a reservation. Was seated within 5 minutes. Food was good, bottomless mimosas. Lots of food to choose from.
    

    El Torito - San BernardinoResponded on August 25, 2024

    Hey Sharon, thanks for choosing El Torito - San Bernardino for your brunch! We're thrilled to hear that you enjoyed our food, bottomless mimosas, and had a great time. We strive to provide a memorable dining experience for all our guests. We appreciate your kind words and look forward to serving you again soon! - The Management Team
    

    Is this helpful?

    Report