El Santo

Review summary

1. J

   Julie

   Glasgow

   3 reviews

   4.0

   3 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a lovely experience at El Santo. The place is lush, service good and on the whole the food was good. We had the pork tacos, chicken parcels, coconut prawns and skinny fries. All delicious except the prawns which were overcooked and disappointing. We drank the pinot grigio which was really good. Will definitely be back.
   

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2. L

   Lynn

   Glasgow

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Have eaten here before and was outstanding, decided to to try the rodizio and was a bit disappointed, same meats offered over and over and when asked for the lamb etc were told it was on the way but never came. Then told was not available. Service is a little chaotic but the team.are very very nice and work hard. I will be back but maybe not on a sunday!
   

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3. R

   Romina

   Glasgow

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the whole experience, food,service and overall ambience was wonderful ❤️
   

   El SantoResponded today

   What a joy it was to host you at El Santo! Your review means so much to us. Thank you for choosing us, and we hope to see you again soon! Happy Holidays Romina!
   

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4. J

   James

   Glasgow

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was horrendous service not much better ,should concentrate on getting food right before silly dancers around your table ,will not being going back or advising to eat and spend your money there
   

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5. G

   Gwen

   Edinburgh

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Wonderful food & atmosphere with staff who go above & beyond & seem to be a lovely team. We visited on a Friday evening so got to see the amazing dancers who really put on a great show. One small negative was the drinks service was very slow & could be improved but we still had a really great night & will be back.
   

   El SantoResponded today

   Thank you so much for taking the time to share your experience Gwen. You were a star guest, and we hope to see you back soon for more fun and flavours!
   

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6. E

   Elaine

   Glasgow

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great food and venue, good size portions , lovely cocktails. Went to celebrate my daughter’s birthday who loves this place.
   

   El SantoResponded today

   We absolutely loved hosting you—thank you for the fantastic review! You brought the good vibes, and we’ll keep the cocktails ready for your next visit.
   

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7. S

   Simon

   London

   3 reviews

   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Very disappointed today. Previous visit excellent. Food was great but for those prices everything should be perfect. Staff are very matter of fact and not particularly welcoming/ friendly. We had a lot of leftovers and these were thrown away after we made a particular point of asking to take them away. No apology, no offer anything. Would need to be convinced to return. El Santo needs to up its “service” game to match the quality of the food
   

   El SantoResponded today

   Hi Simon, we value your feedback and are addressing this with our team to ensure improvements are made. A member of our management team will also reach out to you directly to discuss your concerns further. Thank you for allowing us to make things right. We hope to welcome you back soon for the experience we’re known for.
   

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8. S

   Sean

   Glasgow

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant establishment and venue, spot on service and spot on food. Shout out out to Wesley our server absolute gentlemen.
   

   El SantoResponded 2 days ago

   Dining with you was a true pleasure. We appreciate your thoughtful feedback and look forward to serving you again soon at El Santo. Cheers and see you again soon!
   

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9. P

   Peter

   Glasgow

   1 review

   3.0

   1 review

   Dined on December 21, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Staff not as good as before the latest turnaround. There was a booked party in the cocktail bar we did not know about. It was our sixth time in El Santo but sadly we won’t be back.
   

   El SantoResponded 2 days ago

   Thank you for sharing your feedback Peter. At El Santo, we strive to deliver exceptional service and delicious food every time, and it’s disappointing to learn we didn’t meet that standard during your visit. Your concerns about staff and communication are noted, and we’re actively addressing these to ensure a better experience for all. We’d love the chance to welcome you back and restore your faith in El Santo.
   

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10. D

    Donna

    Glasgow

    3 reviews

    5.0

    3 reviews

    Dined on December 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff were incredible with our son’s allergies, very attentive & knowledgeable. Noisy atmosphere but we enjoy that buzz. We will definitely return as dining with teenagers is a challenge and they couldn’t have been any more accommodating.
    

    El SantoResponded 2 days ago

    Thank you for the amazing review Donna! Your kind words inspire our team to continue delivering great food and service. We hope you’ll join us again at El Santo for another great dining experience.
    

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