Eight Settlers Distillery

Review summary

1. C

   Casey

   Salt Lake City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   When you offer a $26 cheese burger and ask me how I want it cooked, and I say medium, don’t bring it out very well done. And a lot of people at my table were unhappy with their food also. Great ambience, but the food needs some help as it’s not worth the price.
   

   Eight Settlers DistilleryResponded today

   Hi Casey, Thank you for sharing your feedback. We’re truly sorry to hear that your burger and other meals at your table didn’t meet expectations. We strive to deliver a top-notch dining experience, and it’s disappointing to hear we fell short. If you ever experience any issues during your visit, please don’t hesitate to let our team know right away, we’ll do everything we can to make it right on the spot. Your feedback about the food is valuable, and we’ll use it to ensure improvements are made. We hope you’ll consider giving us another chance to show you the high standard of quality and service we aim to provide. Thank you again, and we hope to welcome you back soon!
   

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2. T

   Trisha

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Derek was great and very knowledgeable! The food and ambience cannot be topped! Highly recommend the Bacon Wrapped Dates and Mushroom Risotto.
   

   Eight Settlers DistilleryResponded on December 12, 2024

   Hi Trisha, Thank you so much for your kind words! We’re thrilled to hear that Derek provided you with excellent service and that you enjoyed the food and ambience. The Bacon Wrapped Dates and Mushroom Risotto are definitely some great choices, and we’re glad you loved them! We look forward to welcoming you back soon
   

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3. M

   Mikelle

   VIP

   Salt Lake City

   5 reviews

   5.0

   5 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent views, good food and drinks, and great service.
   

   Eight Settlers DistilleryResponded on December 12, 2024

   Hi Mikelle, Thank you so much for the 5-star review! We love seeing it and we hope you visit again very soon!
   

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4. S

   Stephen

   VIP

   Salt Lake City

   29 reviews

   4.0

   29 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good, service met expectations, but everything overpriced. RibEye wasn’t worth $48. Each time we visit they have rooms reserved thus can’t enjoy the views. Place essentially shut down at 9 on a Saturday but weird residents aren’t their responsibility.
   

   Eight Settlers DistilleryResponded on December 12, 2024

   Hi Stephen, Thank you for your feedback. We’re glad to hear you enjoyed the food and that the service met your expectations. Regarding your comments about pricing, we always aim to offer high-quality dishes, and we appreciate your perspective on the RibEye. As for the hours of operation, we’re open until 10 pm on Fridays and Saturdays, with the last seating at 9:30 pm, so you can enjoy your meal comfortably. We understand your frustration with the reserved rooms and apologize if it impacted your experience. We do our best to accommodate all guests while maintaining a pleasant atmosphere.. Thank you for sharing your thoughts, and we hope to welcome you again soon!
   

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5. B

   Brittany

   Salt Lake City

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The staff were milling about with no sense of urgency. Waitstaff looked at us several times, but no one came to even give us water. We were waiting 25 minutes after being sat for someone to greet us before we decided that we weren’t going to be attended to. When we got up to leave is when someone came and asked us if we had been helped yet, then tried to get us to stay. That’s not good service. That’s terrible service. The restaurant floor was not busy. There was plenty of empty tables, bussers, hostesses, bartenders, and waitstaff. I watched the manager and other staff walking the floor several times, but we were never helped. Our table was in a prominent position as well. We will not be back.
   

   Eight Settlers DistilleryResponded on December 12, 2024

   Hi Brittany, Thank you for your feedback, and I sincerely apologize for the poor experience you had with us. This is certainly not the level of service we strive to provide, and I understand your frustration. Waiting for 25 minutes without being greeted is unacceptable, and it’s clear we fell short in meeting your expectations. I will be addressing this with our team to ensure that we are more attentive and responsive moving forward, even when the restaurant is not busy. We truly appreciate your business and deeply regret that we let you down. We hope you might reconsider giving us another chance in the future.
   

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6. E

   Eron

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   New Brunch menu with some nice cocktails. excited to come back and try more of the menu!
   

   Eight Settlers DistilleryResponded on December 8, 2024

   Hi Eron, Thank you so much for the 5-star review! We love seeing it and we hope you visit again very soon!
   

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7. E

   Eileen

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A Gem in Cottonwood Heights We recently held a company farewell dinner for our esteemed director and mentor at Eight Settlers Distillery Restaurant, and the entire experience was exceptional. The food deserves a solid 5 stars—every dish was bursting with flavor, from the house bread to the spinach and artichoke dip, and the tempura cauliflower. The Exotic Burger was a delightful surprise, packed with unique flavors, and the Buttermilk Fried Chicken was crispy and tender. The Grilled Salmon was perfectly cooked, and the Chef's Special Catch of the Day, Pan-Seared Halibut with asparagus and mashed potatoes, was an absolute standout. The service was exceptional; our server Kristen C was incredibly knowledgeable and friendly, making our evening even more enjoyable. The cocktails were also a highlight—the Pama Mule, City Nights, and Through the Pines were expertly crafted and delicious. The ambiance and setting were perfect, with a beautiful blend of traditional western style and modern touches. We were seated in the library section, which offered a cozy and inviting atmosphere, adding to the overall enchantment. This special evening was a fitting tribute to our director and mentor, and I highly recommend this restaurant to anyone looking for a delightful dining experience!
   

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   Eight Settlers DistilleryResponded on December 7, 2024

   Hi Eileen, Thank you so much for taking the time to share such thoughtful feedback about your recent visit to Eight Settlers! It brings us immense joy to know that your evening with us was memorable and that our team contributed to making your experience so special. We’ll be sure to pass along your kind words to the hostess, Lacey, Kristen, and the rest of our bar staff. They take great pride in ensuring our guests feel welcome and cared for, and I know they will be thrilled to hear how much you appreciate their efforts. Your compliments mean the world to us and remind us why we’re passionate about delivering exceptional service. Thank you again for choosing Eight Settlers for your special occasion, and we look forward to welcoming you back soon. Warm regards!
   

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8. M

   Majere

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We wanted to try this place so we made a reservation. The restaurant was very nice inside. The decor was cute and cozy and the atmosphere was very relaxing and enjoyable. We loved everything we ate, the flavors were amazing and the portions were perfect. It wasn’t like some fine dining where you feel like you’re paying an arm and leg for hardly any food. Our waitress was very kind. We were in one of the jail cell rooms. We loved having our own little space, but it does come with the disadvantage that you’re not always seen by your server so they may take a little longer to refill drinks and check in. We loved watching the bartender make drinks from our seats though.
   

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   Eight Settlers DistilleryResponded on December 7, 2024

   Hi Majere, Thank you so much for the 5-star review! We love seeing it and we hope you visit again very soon! Best regards, Katia
   

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9. M

   Mary

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Other than the music being too loud making everyone have to yell, we had a great time. I was surprised that the downstairs was closed and they seated my party of 6 in the bar area, but we still had a great time, great food and drinks.
   

   Eight Settlers DistilleryResponded on December 1, 2024

   Hi Mary, Thank you for your feedback! We're thrilled you enjoyed the food, drinks, and overall experience. We apologize if the music volume made it difficult to converse comfortably and for any inconvenience with the seating arrangement. Your comments help us improve, and we'll make sure to address these concerns. We hope to welcome you and your party soon for an even better experience!
   

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10. S

    Scott

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely meal and great service...it was Thanksgiving and we really appreciated the staff working for our benefit. Definitely go back another time or too.
    

    Eight Settlers DistilleryResponded on December 1, 2024

    Hi Scott, Thank you for your kind words! We're so glad you enjoyed your Thanksgiving meal and appreciated our team's efforts. It means a lot to us. We look forward to welcoming you back again soon!
    

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